Reviews
My Sales Consultant Ekaterina (Kate) provided exceptional
My Sales Consultant Ekaterina (Kate) provided exceptional buying service for me. She also helped me with transportation as I was without a car at the time and traveling from a distance. Very nice personality and knowledgable in everything BMW. I recommend her with high confidence.
My Sales Consultant Ekaterina (Kate) provided exceptional
My Sales Consultant Ekaterina (Kate) provided exceptional buying service for me. She also helped me with transportation as I was without a car at the time and traveling from a distance. Very nice personality and knowledgable in everything BMW. I recommend her with high confidence.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an extremely enjoyable car buying experience.
I had an extremely enjoyable car buying experience. Would definitely recommend this to anyone looking for a stress free car buying experience. Very pleasant helpful staff but not pushy.
I had an extremely enjoyable car buying experience.
I had an extremely enjoyable car buying experience. Would definitely recommend this to anyone looking for a stress free car buying experience. Very pleasant helpful staff but not pushy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Annette, we are so pleased you enjoyed your visit to BMW of Monrovia! Thank you for the recommendation, and have an amazing day!
Ari was excellent, very helpful and easy to work with.
Ari was excellent, very helpful and easy to work with. Thank you Guys for the excellent service I really do appreciate them staying overtime and helping me
Ari was excellent, very helpful and easy to work with.
Ari was excellent, very helpful and easy to work with. Thank you Guys for the excellent service I really do appreciate them staying overtime and helping me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I worked with George Zhou to get another BMW.
I worked with George Zhou to get another BMW. I always knew to go back to him and come back to the BMW experience as I always feel well taken care of.
I worked with George Zhou to get another BMW.
I worked with George Zhou to get another BMW. I always knew to go back to him and come back to the BMW experience as I always feel well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I worked with George Zhou to get another BMW.
I worked with George Zhou to get another BMW. I always knew to go back to him and come back to the BMW experience as I always feel well taken care of.
I worked with George Zhou to get another BMW.
I worked with George Zhou to get another BMW. I always knew to go back to him and come back to the BMW experience as I always feel well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I wanted to drop a word for the BMW of Monrovia.
I wanted to drop a word for the BMW of Monrovia. I am satisfied with the service provided. I commend the efforts they put in to ensure customer satisfaction despite the hassles. My appreciation goes to online sales Rep Stany for the tremendous effort he put in to ensure the sales goes through and the vehicle delivered. He was very responsive and committed to the process. He work hard to ensure issues were resolved. I recommend the team for future sales.
I wanted to drop a word for the BMW of Monrovia.
I wanted to drop a word for the BMW of Monrovia. I am satisfied with the service provided. I commend the efforts they put in to ensure customer satisfaction despite the hassles. My appreciation goes to online sales Rep Stany for the tremendous effort he put in to ensure the sales goes through and the vehicle delivered. He was very responsive and committed to the process. He work hard to ensure issues were resolved. I recommend the team for future sales.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Very nice dealer, responsible with patience, thorough
Very nice dealer, responsible with patience, thorough introduction and quick response. Enjoyed the purchase very much.
Very nice dealer, responsible with patience, thorough
Very nice dealer, responsible with patience, thorough introduction and quick response. Enjoyed the purchase very much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Due to Costco Auto Buying program, the transaction was
Due to Costco Auto Buying program, the transaction was fast and smooth. It was better than I thought.
Due to Costco Auto Buying program, the transaction was
Due to Costco Auto Buying program, the transaction was fast and smooth. It was better than I thought.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My sales consultant EKATERINA FILIPPOVA did a wonderful
My sales consultant EKATERINA FILIPPOVA did a wonderful job from the beginning all the way through driving off. She is awesome very honest and helpful.
My sales consultant EKATERINA FILIPPOVA did a wonderful
My sales consultant EKATERINA FILIPPOVA did a wonderful job from the beginning all the way through driving off. She is awesome very honest and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Best dealership experience ever!
Best dealership experience ever! Highly recommend Monrovia BMW! Professional approach, friendly environment, smooth financing process. Above and beyond !!!
Best dealership experience ever!
Best dealership experience ever! Highly recommend Monrovia BMW! Professional approach, friendly environment, smooth financing process. Above and beyond !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tatiana, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!