Reviews
Everything was smooth and perfect!
Everything was smooth and perfect! Josephine was a great help in finding our car! Thank you!
Everything was smooth and perfect!
Everything was smooth and perfect! Josephine was a great help in finding our car! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service on the my lease purchase last month it was
Good service on the my lease purchase last month it was really easy process with the help a salesperson only took us around 2 hours waiting all paperwork.
Good service on the my lease purchase last month it was
Good service on the my lease purchase last month it was really easy process with the help a salesperson only took us around 2 hours waiting all paperwork.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcos, we appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Courteous service and took not much time to help their
Courteous service and took not much time to help their customers . They all are so professional and friendly
Courteous service and took not much time to help their
Courteous service and took not much time to help their customers . They all are so professional and friendly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Prati, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Kind and clean and well maintained.
Kind and clean and well maintained. The service was good. Explained well with any questions.
Kind and clean and well maintained.
Kind and clean and well maintained. The service was good. Explained well with any questions.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
AutoNation proved to be consummate professions, living up
AutoNation proved to be consummate professions, living up to the recommendation to go there. They know their business and have amazing inventory. I would recommend them.
AutoNation proved to be consummate professions, living up
AutoNation proved to be consummate professions, living up to the recommendation to go there. They know their business and have amazing inventory. I would recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Peter, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
It was a kind and professional service.
It was a kind and professional service. I went to four dealers, I chose this place. I was able to choose a good car, and I am happy and happy.
It was a kind and professional service.
It was a kind and professional service. I went to four dealers, I chose this place. I was able to choose a good car, and I am happy and happy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jane, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I love my new Mercedes!
I love my new Mercedes! Ron was very helpful and friendly and helped me get my dream car. Highly recommended! Will definitely stay with the same dealership for my future purchases.
I love my new Mercedes!
I love my new Mercedes! Ron was very helpful and friendly and helped me get my dream car. Highly recommended! Will definitely stay with the same dealership for my future purchases.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Saghar, it means so much to us that you chose our dealership! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.
Excellent experience with replacement of cracked
Excellent experience with replacement of cracked windshield with the Brian, Service Manager and Domonique, Service Advisor at The House of Imports in Buena Park, CA
Excellent experience with replacement of cracked
Excellent experience with replacement of cracked windshield with the Brian, Service Manager and Domonique, Service Advisor at The House of Imports in Buena Park, CA
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marie, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you ever need help, just give us a call. Happy motoring!
We picked up a preowned EQS and the transaction was
We picked up a preowned EQS and the transaction was smooth. I'd been in contact with Simon prior to just walking in. I wish they negotiated price, but I guess Autonation dealers stopped doing that...I'm old school, I'd prefer to negotiate. The finance process could have been a bit quicker and smoother. All said, we got there a bit before 1pm and were out around 4pm. We had to stay on top of things during the finance process for a few promised items to ensure we'd get a due bill. Signed a bunch of papers, but when I got to the one that committed my dollars, I to refused to go any further until I got the due bill. Just make sure you know the buying process and advocate for yourself. Every dealer tries to squeeze you, HOI is on the spectrum of one of the better experiences. We didn't experience any high pressure tactics, so we appreciate that. I think Simon and his partner Salem are good sales guys to deal with.
We picked up a preowned EQS and the transaction was
We picked up a preowned EQS and the transaction was smooth. I'd been in contact with Simon prior to just walking in. I wish they negotiated price, but I guess Autonation dealers stopped doing that...I'm old school, I'd prefer to negotiate. The finance process could have been a bit quicker and smoother. All said, we got there a bit before 1pm and were out around 4pm. We had to stay on top of things during the finance process for a few promised items to ensure we'd get a due bill. Signed a bunch of papers, but when I got to the one that committed my dollars, I to refused to go any further until I got the due bill. Just make sure you know the buying process and advocate for yourself. Every dealer tries to squeeze you, HOI is on the spectrum of one of the better experiences. We didn't experience any high pressure tactics, so we appreciate that. I think Simon and his partner Salem are good sales guys to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
I’ve been going to HOI for many years and they have taken
I’ve been going to HOI for many years and they have taken good care of me always
I’ve been going to HOI for many years and they have taken
I’ve been going to HOI for many years and they have taken good care of me always
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.