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House of Imports

(2,141 reviews)
Visit House of Imports
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 287-1464 (888) 287-1464
Used (888) 344-1907 (888) 344-1907
Service (877) 589-0631 (877) 589-0631

Inventory

See all 812 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2002.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of House of Imports from DealerRater.

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Great service : Chris amazing They fix the car on time ,

Great service : Chris amazing They fix the car on time , clean it like a new Alway response on time ???? great job ?.. was great service ?.. I recommended it

Great service : Chris amazing They fix the car on time ,

Great service : Chris amazing They fix the car on time , clean it like a new Alway response on time ???? great job ?.. was great service ?.. I recommended it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not bad at all, When you want people to spend there money

Not bad at all, When you want people to spend there money you have to play nice that's the rule everybody knows that. come on

Not bad at all, When you want people to spend there money

Not bad at all, When you want people to spend there money you have to play nice that's the rule everybody knows that. come on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very professional and helpful in finding the best car and

Very professional and helpful in finding the best car and also giving discount without having to bargain

Very professional and helpful in finding the best car and

Very professional and helpful in finding the best car and also giving discount without having to bargain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had a wonderful experience when we purchased our car.

We had a wonderful experience when we purchased our car. No hassle. And did not spend too much time with the transaction.

We had a wonderful experience when we purchased our car.

We had a wonderful experience when we purchased our car. No hassle. And did not spend too much time with the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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excellent service and I would go again, this was an

excellent service and I would go again, this was an annual service and I was happy with the process so I would recommend this place to others

excellent service and I would go again, this was an

excellent service and I would go again, this was an annual service and I was happy with the process so I would recommend this place to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

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Great service advisor?

Great service advisor?Allyson helped me and it?s a pleasant experience for me every time I go to house of imports in Buena park Ca?

Great service advisor?

Great service advisor?Allyson helped me and it?s a pleasant experience for me every time I go to house of imports in Buena park Ca?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Noel, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Christopher provided excellent customer service.

Christopher provided excellent customer service. The maintenance was timely and I was kept up to date on the process. At the conclusion my vehicle was washed and waiting for me when I arrived.

Christopher provided excellent customer service.

Christopher provided excellent customer service. The maintenance was timely and I was kept up to date on the process. At the conclusion my vehicle was washed and waiting for me when I arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for the warm recommendation of the team here at House of Imports. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Very professional, knowledgeable and they listen to what

Very professional, knowledgeable and they listen to what you want and act to make it happen

Very professional, knowledgeable and they listen to what

Very professional, knowledgeable and they listen to what you want and act to make it happen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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AutoNation exceeded our expectations.

AutoNation exceeded our expectations. The courteous, professional and prompt attention we received from meeting sales staff, presentation of the vehicle we were interested in...to completing the sales process was flawless. No hassle or attempt to sell us on any finance or insurance products we did not want.

AutoNation exceeded our expectations.

AutoNation exceeded our expectations. The courteous, professional and prompt attention we received from meeting sales staff, presentation of the vehicle we were interested in...to completing the sales process was flawless. No hassle or attempt to sell us on any finance or insurance products we did not want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I’ve asked the dealership numerous times to pass on to

I’ve asked the dealership numerous times to pass on to the GM an offer I made on a used car being sold. They never did that. Shame on House of Imports. Mr Stern

I’ve asked the dealership numerous times to pass on to

I’ve asked the dealership numerous times to pass on to the GM an offer I made on a used car being sold. They never did that. Shame on House of Imports. Mr Stern

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Stern, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

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