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Meet Ryan Choong

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Sales Manager
(149 reviews)

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Dealership experience 13 years

Hi, my name is Ryan Choong and I have been working here at Haasz for about 6 years. I have been friends with Zach Haasz since we were kids and when the opportunity was presented for employment with Haasz, I was eager to take the position. I started here as a lot porter and now work in our used car department. Professionally, I feel very confident in using Microsoft Excel, Google Docs and building spreadsheets…I make a mean spreadsheet! I really enjoy working in the car business and continue to expand my knowledge in this field daily. I want to be close to my family to watch my little sister grow up. When I am not working I enjoy relaxing at home, playing video games, hanging out with my family, friends and my awesome cat Walter. I also really enjoy music and don’t think I would ever be able to give it up. Something that a lot of people don’t know about me is that my real name is Li Gian Choong. I hope when people think of me, they think of an outstanding, humorous and caring person

Reviews

Bob was pleasant as ND helped us out in any way he could.

Bob was pleasant as ND helped us out in any way he could. Was prompt to reply to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team provided prompt and helpful service. If you have any further needs, don't hesitate to let us know. All the best from Haasz Automall of Ravenna. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

I love the family atmosphere.

I love the family atmosphere. They are willing to help you find the right vehicle at the right price. Beatiful Jeeps, Rams and chargers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you enjoyed the vibe and vehicle selection at Haasz Automall of Ravenna. We hope you're loving your choice! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

Andy, Brandon and Mary all made this experience fast and

Andy, Brandon and Mary all made this experience fast and easy. I’ve said it before and will continue to say it: Haasz is the best car (. And Truck) buying experience around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and continued support. We're glad to hear our team made your experience a positive one. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

Haasz was super in finding me the vehicle I wanted it

Haasz was super in finding me the vehicle I wanted it was quick and easy. I buy all my vehicles there and will continue to do so. Thank you haasz automall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're really glad to hear you had a positive experience at Haasz Automall of Ravenna. Thank you for trusting us with your vehicle needs. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

Updating this review to 4 stars from one.

Updating this review to 4 stars from one. I had bought a car and check engine light came on not even a week after owning it. I made a phone call and was not pleased with the response/resolution. I left reviews on google, dealer ratings and talked with the BBB. After the reviews Ryan Choong had a loaner car driven out to me and they took my car to get it repaired. They fixed it and had the car dropped back off at our house. I am disappointed it took writing reviews to have that offered but Ryan was great and followed through and ensured everything was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Evan, we take customer satisfaction very seriously! I understand you've already spoken to your salesman, Bob and he's taking care of the check engine light for you with our service department. If you need any further assistance, please call us. Haasz Automall Chrysler Dodge Jeep Ram 330-296-2866

Bob was very professional and personable.

Bob was very professional and personable. He was knowledgeable and helpful and ensured we got the car we wanted at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you had a great experience with our team at Haasz Automall of Ravenna. Wishing you enjoyable drives in your new car. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

Ryan, the sales manager & Kendall, my kind, sales lady,

Ryan, the sales manager & Kendall, my kind, sales lady, took great care of me. Helped get me the financing I needed to get my car & made sure it was ready to go! Appreciate their customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team was able to provide you with the assistance you needed in securing financing and preparing your vehicle. At Haasz Automall of Ravenna, we pride ourselves on quality customer service. Thank you for sharing your experience with us. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

I offered to buy a 2015 Mustang last fall had it sold to

I offered to buy a 2015 Mustang last fall had it sold to me but then I decided I wanted to use my financing for a better interest rate and then suddenly the car was sold by them to someone else and now magically over the winter, this car reappeared Back on the website for 28,500 a couple months ago and now just again saw it today for 30,000. How did it go up in price lol ended up driving to Pittsburgh to get the exact same car with only 16,000 miles compared to their 40,000 for lower price , they just wanted that extra kickback from there financing is what it was nice try xxxxxxxx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

We apologize that you had this experience. The vehicle you were looking at was sold, however, it was subsequently bought back from the customer that purchased. It was then re-serviced with damages repaired. The pricing was adjusted based on the service work that was done and market adjustments. Our General Sales Manager, Andy Huzvar would like to speak with you to learn how we can make this situation right for you. Please contact him directly 330-296-2866 Haasz Automall Chrysler, Dodge, Jeep, Ram

Consumer response

lol don’t be silly. I offered to buy it and you guys decided last second to not sell to me because you wanted me to use your financing. Too late to resolve. Already got a new mustang. Your loss , my gain. Eat the mustang and keep paying for it to sit on your lot.

They always do their best to help me out and get the best

They always do their best to help me out and get the best deals. I have bought several cars from them now and every one has been great. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to learn from your perfect review that we have earned your trust as a loyal customer at Haasz Automall of Ravenna! It is a pleasure for us to know that our Sales Team provided you with excellent care during each of your visits. We hope you are enjoying your new purchase and if we can further assist with anything, please let us know. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866

They try their best to get you in a vehicle and are very

They try their best to get you in a vehicle and are very professional awesome gruop of sales men and women we love our journey they have great vehicle and price was great and psys lower than we thought it would be it was all worth it thanks so much to Ben and Andy and Mike we know where to come next vehicle we need thank agian Donna L Jansen and Timothy Ayers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We take our reviews seriously here at Haasz Automall of Ravenna and are delighted to learn about your visit and that you drove away with a great deal on your new purchase. We appreciate your awesome feedback! Our professional Sales Team is available should you require any extra help. Safe travels! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866