Haasz Automall

I bought a car a week ago. When they performed maintenance before my purchase, something happened that ruined the stereo. They told me, "the vehicle has to be in your name so we can order a replacement stereo. We will get it ordered once you sign the paperwork and it should be here by Tuesday." Friday comes, and I hear nothing. So I contact them. They then tell me "that thats not how it works and I need to schedule an appointment for them to figure out what is wrong. Our earliest appointment is a week from now." It is just beyond unprofessional. They have done absolutely nothing to make up for this mistake. These people are zero percent accountable and do not care about customer service. I would not recommend this dealer to anyone. Disgraceful.

Geno helped me with my purchase of my brand new 2024 jeep grand Cherokee! He was very easy to deal with and made sure I got exactly what I wanted in a timely fashion. Andy and Ben also did a fantastic job handling paperwork and making sure my car was filled up with gas and detailed when I got it!

Very personable sales lady. Answered all questions that were asked and also very helpful with explaining things that a 77 year old may not fully understand. LlGreatcul for the wonderful service.

My review will change to all good later its not that bad, I will come back and change it

Julie was great. She got me in the car I wanted and the price I needed. I will come back for my next car. Thank you

Great Dealership To Buy A Car!! I've bought 2 cars here. Great Service!! Thank you Julie Simonetti!!!!

Honest, communication was excellent We were able to purchase our leased truck with ease. We would highly recommend Andy and his team. Rick was a great help to us emailing information that we needed.

There are moments in our lives, intuitively, where heart felt feelings lead you to exactly the right person. There is not a second or third place back up for her if she is not available. You either wait or reschedule with her. This lovely person is Julie at Haasz Automall in Ravenna Ohio. Why would I go back to her? Well, just to say Hi and thank you again. And of course for all of my vehicle purchases. She is like your best friend before you know it and a person you could talk to for hours and in my case buying my dream car. Her profession is to show, educate and. make sure you are completely satisfied with your purchase. More important, she really wanted to know about me and why my purchase was a dream come true. She built a genuine friendship that day. Wouldn’t anyone want to buy from a trusted friend rather than a stranger trying to meet some monthly goal? Call Julie at Haasz Automall. As a side note, when my mom heard where I was buying my car, she said really? And goes on with your dad hung out with one of the Haasz. He always said you know that Haasz family? They are down right good people. Thank you again Julie, Rob McBride the proud owner of mint 2010 Camaro 2SS

Hassz is very nice. Jeff Bender is a great salesman bit also a great person!

Great sales person, treated us very well. Sales Manager worked with us on a great price. Even the salesman we weren't working with treated us with greetings.