Reviews
Write a reviewI bought a car a week ago.
I bought a car a week ago. When they performed maintenance before my purchase, something happened that ruined the stereo. They told me, "the vehicle has to be in your name so we can order a replacement stereo. We will get it ordered once you sign the paperwork and it should be here by Tuesday." Friday comes, and I hear nothing. So I contact them. They then tell me "that thats not how it works and I need to schedule an appointment for them to figure out what is wrong. Our earliest appointment is a week from now." It is just beyond unprofessional. They have done absolutely nothing to make up for this mistake. These people are zero percent accountable and do not care about customer service. I would not recommend this dealer to anyone. Disgraceful.
I bought a car a week ago.
I bought a car a week ago. When they performed maintenance before my purchase, something happened that ruined the stereo. They told me, "the vehicle has to be in your name so we can order a replacement stereo. We will get it ordered once you sign the paperwork and it should be here by Tuesday." Friday comes, and I hear nothing. So I contact them. They then tell me "that thats not how it works and I need to schedule an appointment for them to figure out what is wrong. Our earliest appointment is a week from now." It is just beyond unprofessional. They have done absolutely nothing to make up for this mistake. These people are zero percent accountable and do not care about customer service. I would not recommend this dealer to anyone. Disgraceful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Geno helped me with my purchase of my brand new 2024 jeep
Geno helped me with my purchase of my brand new 2024 jeep grand Cherokee! He was very easy to deal with and made sure I got exactly what I wanted in a timely fashion. Andy and Ben also did a fantastic job handling paperwork and making sure my car was filled up with gas and detailed when I got it!
Geno helped me with my purchase of my brand new 2024 jeep
Geno helped me with my purchase of my brand new 2024 jeep grand Cherokee! He was very easy to deal with and made sure I got exactly what I wanted in a timely fashion. Andy and Ben also did a fantastic job handling paperwork and making sure my car was filled up with gas and detailed when I got it!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear you had a positive purchasing experience at Haasz Automall of Ravenna. Our team strives to ensure that every customer gets what they need, as was your case with the 2024 Jeep Grand Cherokee. We appreciate your review and your patronage. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
Very personable sales lady.
Very personable sales lady. Answered all questions that were asked and also very helpful with explaining things that a 77 year old may not fully understand. LlGreatcul for the wonderful service.
Very personable sales lady.
Very personable sales lady. Answered all questions that were asked and also very helpful with explaining things that a 77 year old may not fully understand. LlGreatcul for the wonderful service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our sales team at Haasz Automall of Ravenna. We're happy to hear that all your questions were answered and everything was explained clearly. Looking forward to assisting you in the future. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
My review will change to all good later its not that bad,
My review will change to all good later its not that bad, I will come back and change it
My review will change to all good later its not that bad,
My review will change to all good later its not that bad, I will come back and change it
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Vicky, Thank you for your feedback. Most of all thank you for taking the time to talk with me and giving us the opportunity to make this right. I will be in touch with you on Monday as we discussed previously. Thank you again. I look forward to making your experience match your expectations. Kortney Winebrenner 330-296-2866 x 264
Julie was great.
Julie was great. She got me in the car I wanted and the price I needed. I will come back for my next car. Thank you
Julie was great.
Julie was great. She got me in the car I wanted and the price I needed. I will come back for my next car. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to know Julie helped you find the right car at Haasz Automall of Ravenna. Your positive experience is what we strive for. Best wishes with your new vehicle! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
Great Dealership To Buy A Car!
Great Dealership To Buy A Car!! I've bought 2 cars here. Great Service!! Thank you Julie Simonetti!!!!
Great Dealership To Buy A Car!
Great Dealership To Buy A Car!! I've bought 2 cars here. Great Service!! Thank you Julie Simonetti!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We value your positive feedback at Haasz Automall of Ravenna. Continue enjoying the quality vehicles and service that you've come to expect from us. Thank you for choosing our dealership, we appreciate your business. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
Honest, communication was excellent We were able to
Honest, communication was excellent We were able to purchase our leased truck with ease. We would highly recommend Andy and his team. Rick was a great help to us emailing information that we needed.
Honest, communication was excellent We were able to
Honest, communication was excellent We were able to purchase our leased truck with ease. We would highly recommend Andy and his team. Rick was a great help to us emailing information that we needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for endorsing the communication skills and helpfulness at Haasz Automall of Ravenna, especially the effort to make your truck leasing process easy. Here's to being of service again in future transactions. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
My Good Friend Julie”
There are moments in our lives, intuitively, where heart felt feelings lead you to exactly the right person. There is not a second or third place back up for her if she is not available. You either wait or reschedule with her. This lovely person is Julie at Haasz Automall in Ravenna Ohio. Why would I go back to her? Well, just to say Hi and thank you again. And of course for all of my vehicle purchases. She is like your best friend before you know it and a person you could talk to for hours and in my case buying my dream car. Her profession is to show, educate and. make sure you are completely satisfied with your purchase. More important, she really wanted to know about me and why my purchase was a dream come true. She built a genuine friendship that day. Wouldn’t anyone want to buy from a trusted friend rather than a stranger trying to meet some monthly goal? Call Julie at Haasz Automall. As a side note, when my mom heard where I was buying my car, she said really? And goes on with your dad hung out with one of the Haasz. He always said you know that Haasz family? They are down right good people. Thank you again Julie, Rob McBride the proud owner of mint 2010 Camaro 2SS
My Good Friend Julie”
There are moments in our lives, intuitively, where heart felt feelings lead you to exactly the right person. There is not a second or third place back up for her if she is not available. You either wait or reschedule with her. This lovely person is Julie at Haasz Automall in Ravenna Ohio. Why would I go back to her? Well, just to say Hi and thank you again. And of course for all of my vehicle purchases. She is like your best friend before you know it and a person you could talk to for hours and in my case buying my dream car. Her profession is to show, educate and. make sure you are completely satisfied with your purchase. More important, she really wanted to know about me and why my purchase was a dream come true. She built a genuine friendship that day. Wouldn’t anyone want to buy from a trusted friend rather than a stranger trying to meet some monthly goal? Call Julie at Haasz Automall. As a side note, when my mom heard where I was buying my car, she said really? And goes on with your dad hung out with one of the Haasz. He always said you know that Haasz family? They are down right good people. Thank you again Julie, Rob McBride the proud owner of mint 2010 Camaro 2SS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with our sales rep at Haasz Automall of Ravenna. We appreciate the kind words regarding her manner and attentiveness to your desires in a vehicle, especially regarding the 2010 Camaro 2SS. It's encouraging to hear about longstanding community connections too, we truly value being known as 'down right good people'. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
Hassz is very nice.
Hassz is very nice. Jeff Bender is a great salesman bit also a great person!
Hassz is very nice.
Hassz is very nice. Jeff Bender is a great salesman bit also a great person!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about Haasz Automall of Ravenna and Jeff Bender in particular. It's good to know you've had a pleasant experience with him. Thank you for sharing your thoughts! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866
Great sales person, treated us very well.
Great sales person, treated us very well. Sales Manager worked with us on a great price. Even the salesman we weren't working with treated us with greetings.
Great sales person, treated us very well.
Great sales person, treated us very well. Sales Manager worked with us on a great price. Even the salesman we weren't working with treated us with greetings.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our sales team at Haasz Automall of Ravenna. We're glad to hear you had such a positive experience with pricing and were greeted warmly by the entire staff. Thank you for your business! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM (330) 296-2866