Haasz Automall

Bob and his team made my experience pain free. Got a nice truck for a good price! Would definitely recommend them and will be using them for future vehicle purchases.

Simply the best. This dealership provided an easy and professional car buying experience. I can't say enough good things about them.

I inquired online about a truck at Haasz Automall and Jessica Alldredge contacted me. I was planning on looking at it when circumstances arose on my part that prevented me in doing so. Unfortunately for me, I didn't buy from Hassz. I've had a terrible experience with the other dealership, and issues still aren't resolved. This is where Jessica Alldredge went above and beyond for me. She had reached out again to see how everything was going and if I was still interested in the truck. I told her I had bought elsewhere and was having a difficult time with the other dealership. We exchanged emails back and forth numerous times about the situation and she gave me ideas/advise about certain issues. She did all this for me when I had bought elsewhere. Jessica is a salesperson that truly cares about her customers, I regret not buying from her. If you are in the market for a vehicle, I urge you to stop in and see Jessica Alldredge at Hassz Automall in Ravenna Ohio. I'm positive she will treat you right.

All of the staff is super friendly and very inviting, they don’t make you feel pressured and they make you feel very comfortable

I can’t say enough good about Haasz and our sales man Jordan McKendrick. We just started the lengthy process of shopping for a used vehicle. We met with Jordan and he explained the pros and cons of each vehicle to make an informed decision. We brought home our perfect vehicle without any hassles!! We will be customers for life.

Jordan was such a great salesperson. He got us in and out of the dealership so fast, and I purchased 2 cars and traded 1 in. He listened to me and what we wanted and needed. It was a no xxxxxxxx experience, and I'm grateful. Thank you Jordan!

Bob was pleasant as ND helped us out in any way he could. Was prompt to reply to us.

Contacted the dealership on 6/28 for a used vehicle. Rick contacted me the following day, and we agreed on a price. I noticed there was some rust underneath the car. Rick got me a free undercoat priced at $500. I worked with my local CU to lock down good finance terms. Noticed that the dealer was working with a local CU that could give me a better rate, so we ran a credit check, and sure enough, they beat the rate, and I agreed to it. This took almost 2 weeks to work everything out. I was sent the final order of the loan terms and noticed that the price was $500 higher than what we had agreed on. Then, I was told that it's because the undercoat was no longer free, and it would cost me $500 more, so I could either take the deal or walk. Meanwhile, they had raised the price of the vehicle online to get more from someone else. Look, I understand it's a business, and the goal is to make money, but you're also dealing with people on the other end. At what point did the sales manager decide that he/she was no longer going to honor this free undercoat? That's exactly when the deal came to an end. Just for everyone's information, this deal with the price, interest, tax, fees was over $43,xxx. A $43,xxx deal was passed on because they did not want to honor something that they had agreed on a week ago for $500. Again, this was my experience yours could be different, at the end of the day it's a business I get it, but there's a right and a wrong way to handle things. They could've told me if you don't make a decision by x/xx date the deal is off. I think they just wanted to get more for the car, and it is what it is. With that being said, Rick was excellent in communicating things with me, he tried until the last moment to get this done. Thanks!

Awesome and smooth experience, very happy with how everything went. Bob was very helpful and made the process easy

Bob was absolutely great to work with!!! Above and beyond customer service and did not give the feeling of being judged at all!