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Haasz Automall

(3,484 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very easy to work with

Great experience and great sales team. Got the vehicle I wanted for the right price. Was stuck in a bad lease and they were able to get me out i to a new vehicle highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the recommendation! Our team was happy to help you with your situation. We appreciate the five-star review, and we hope to assist you again for your future vehicle needs.

Great Experience

Great Experience thanks to great staff and great management. Super helpful all the way through the process and made sure that I got exactly what I wanted for the price I wanted! Couldn’t have found a better place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the amazing review, Cole! We are always here to provide you with the best selection and the price that is right for you. Let us know if there is anything else we can help you with. We look forward to assisting you again with any of your auto needs!

Excellent

Always had excellent service. Good people to deal with. Very friendly always will to help with all questions we have. And very knowledgeable and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for sharing your excellent experiences with us. We love your feedback! Please let us know if we can ever help you with anything else. Best, Haasz Automall of Ravenna

white grand cherokee

Just bought my 2 nd new jeep from rick mccoy at haasz auto mall in ravenna ohio who made the process easy and promp thanks rick see you in 3 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your awesome review! We are thrilled to hear Rick took great care of you during your visit. We look forward to seeing you in 3 years.

Christy was very polite , and helped me and my truck

Was very helpful and explained few things I wasn't sure of ( Christy) n I'll be getting oil changes there because of her service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Guhljr, we appreciate your great review! It's wonderful to learn Christy provided you with excellent service. Let us know if there is anything else we can help with. We look forward to your future visit.

Great service

This was my first visit for service and I am very pleased. Super helpful, friendly and accommodating. Everything was done in a timely manner. I would recommend to them to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, thanks for taking the time to share your feedback. We are thrilled to hear our team provided you with great service in a timely manner. We appreciate you choosing us to help you with your vehicle needs. Come back and see us again sometime!

Another great experience

Each and every time I go in for service work your staff continues to exemplify quality customer service. Thank you for making each visit exceptional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bryan, thank you so much for sharing your kind feedback. It is always a pleasure doing business with you. We are so happy to hear you received exceptional service from our team. We appreciate your loyalty and hope to work with you again soon!

Super friendly and explainitory.

Adam was at the door to meet me as soon as I walked in. Told him what I was there for and he didn't talk me out of it into any other vehicle and had me walk out with a little bit of a deal with a brand spanken new Wrangler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for sharing your great review with Adam! Congratulations on your new Wrangler! We appreciate your business and look forward to your next future visit.

Quick, stress free and enjoyable

Brennan was very nice and made my car buying experience very enjoyable. We were in and out of the dealership in less than two hours. i would recommend Hass Auto mall to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Katie11, Thanks for the wonderful review! It's great to hear Brennan provided you with great service and made your buying experience enjoyable. Congratulations on your new vehicle! Let us know if there is anything we can help you with. We look forward to seeing you again soon!

Christy is AWESOME!!!!!!

We bought a 2017 jeep Cherokee trail hawk. We love the vehicle it is amazing, it did not come with the second key though. Because we live far from the dealership we were not able to schedule a good time to get the second key. After one year We were traveling past the dealership on a Saturday. We stopped in and met Christy Six in the service department. She went above and beyond to make sure that we had the key that was owed to us. It’s people like this but keep customers coming back to dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your review. We are so pleased to hear that Christy went above and beyond to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!