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Haasz Automall

(3,484 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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From bad to good

We recently had a bad car buying experience and Haasz was able to not only make the bad car go away without any negative implications... They also got us into a new car that same day! Linda was great and really put our needs and the safety of our family as her first concern! We will be returning to deal with them again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm so glad we were able to help you get over your negative experience. Linda is definitely a customer favor. We look forward to our partnership with you.

I had been taking my jeep to the dealership where I...

I had been taking my jeep to the dealership where I purchased it until last service - I was told that certain fluids needed changed at less than 30,000 miles - looking in service section of car book I found this was not true - I can no longer go there in good faith I dont trust them anymore - Your service Department was friendly and upfront - I called and was given appt the next day - They serviced my car and washed it~ I was given prices for tires that I will be getting soon - I will be going here from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

So glad that we were able to give you a great experience. Customer Satisfaction is our priority and when that comes across to our customers we know we're succeeding. Look forward to seeing you around the store!

I am giving them a perfect rating because everyone at...

I am giving them a perfect rating because everyone at Haasz are very nice and very helpful. They helped me get into a car the same day and they helped me get it in my price range...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Glad we were able to help and welcome to the Haasz Automall family.

Repeat customer and still a great experience!

This is my 2nd Jeep that I purchased from Haaz... a great dealership with a great staff as well as the service department. They make sure things work for you and around your schedule. Great place to return to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Kenny! We strive for customer satisfaction, and repeat customers are proof that we're succeeding at that. Look forward to seeing you around the store.

I give Haase a rating of 5. I bought a 2010 Jeep Compass...

I give Haase a rating of 5. I bought a 2010 Jeep Compass and have only taken it to Haase for service. I always feel welcome when I pull in the service bay. I am always updated on my service and how much more (or less) time until the Jeep is done. As a woman I have never felt that they are trying to sell\service me more then I need. Last fall I had an accident with a deer (the Jeep held up well) which ment a trip to the body shop. They delt with insurance for me so I didn't have to be the "middle" person, and did an excellent job repairing it along with coming in under the estimate. I have never been a big dealership person but since I bought an extended warrenty I wanted Haase to do all the service to ensure if I needed to use the extend warrenty there would be no complications about me taking it some where else. Now I would never think of taking my Jeep else where as I have to say I enjoy my visits to Haase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review. So happy that our staff as been helpful to you. We appreciate your continued business. :-)

Great place to buy a vehicle new or used.

I got a great deal on the truck I purchased. Great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you had such a great buying experience! If you ever need anything..oil change, service..or even if you have general questions about your truck, always feel free to contact us. We see your purchase as the beginning of our relationship, not the end. Welcome to the family!

We went to Haasz on the advice of our son, who bought his...

We went to Haasz on the advice of our son, who bought his own car there. We were looking for a Jeep or Chrysler 300. We selected the new 2014 Jeep Grand Cherokee. We were not pressured or pushed in to buying anything which we really appreciated. The salesmen were friendly and let us take our time. We test drove 4 cars. The only issue we had was that because the cars are so new, the salesmen could not answer all of our questions. They told us that it had a navigation system, but after purchasing the car we discovered that we couldn't use it unless we paid for it. That was disappointing for us. We just hope that other items we were told were included are there, or we will be upset with that. I hope that we will enjoy this car. I think we will.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Beware of Haasz

This is the most unprofessional dealership I have ever been to. I filled out an application online and got a phone call asking me to come look at a car. The man I spoke with was with another customer despite having an appointment with me. The car was not ready to be test driven and was filthy inside. Beware this place is a joke!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Shay, we do apologize for your negative experience. This is definitely not the norm at our dealership. We appreciate your feedback and will use it as a learning experience.

Our salesman was great. Very imformative and helpful ...

Our salesman was great. Very imformative and helpful Very quick with answers and paperwork. I would certainly buy from him again. Mary in finance was very nice and efficient. Dealership was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

So glad you had a wonderful buying experience here at Haasz Automall. Welcome to the family!

I went into Haasz to get an oil change on my jeep patriot...

I went into Haasz to get an oil change on my jeep patriot and had also received a letter about trading in my jeep, I decided to inquire and see what my options were. Rich was very patient and answered all my questions. I test drove the dart and the chrysler 200. Haasz was able to put me in a brand new 2013 Chrysler 200 that I absolutely love. Thanks Rich for putting up with my questions and being so pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

So glad we got you in that new Chrysler 200. They're pretty slick and great on gas! Happy Rich made it such an easy, comfortable buying experience for you.