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Meet Patrick Bianchi

Patrick Bianchi headshot
Service Director
(70 reviews)

Reviews

Very helpful.

Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out of 5. Very fast and knowledgeable. Answered all my questions. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional and friendly staff, excellent service

Professional and friendly staff, excellent service department. Patrick was personally involved in assuring that my service concerns were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very nice people in Service as well as sales.

Very nice people in Service as well as sales. Allways great service. They keep you informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Plaza Cadillac is the Perfect size Dealership.

Plaza Cadillac is the Perfect size Dealership. A great selection of New and Pre-owned vehicles. Since purchasing several new Cadillacs at Plaza, beginning in 2017, they have become my personal preference when it comes to Sales but more so after the Sale, it's all about the Service that makes them Outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service dept is great The service writers are

Service dept is great The service writers are knowledgeable and most have worked there for years! From the service director down everyone gives great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They fixed the problem but when I got the car back all my

They fixed the problem but when I got the car back all my tail light is and head lights went out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This Email does not bring up anything in our system. Please send us the Vehicle information so I can look into this. Thank you Patrick

The service is beyond excellent call very friendly, very

The service is beyond excellent call very friendly, very informative always a pleasure to visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A great dealership people are wonderful and a very clean

A great dealership people are wonderful and a very clean place been going there for years thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic Dealer very well organized everybody was very

Fantastic Dealer very well organized everybody was very prompt and professional another job well done Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can’t stress this enough how much I love and appreciate

I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone cancels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.