Plaza Cadillac

I'm not unlike most car buyers in that I, literally, HATE the idea of walking onto a dealership's lot.....knowing I'm going to be swarmed by salespeople... who see me as easy bait. So, with that said, may I introduce you all to a car buying experience unlike anything you've ever experienced and one that will reshape the way you think of purchasing a vehicle? Before even arriving at Plaza Cadillac every buying anxiety I had was calmed as my salesman, John Bach, called after I'd found the EXACT vehicle I was looking for on their website. He was friendly and easy to talk to; legitimately friendly, not car salesman friendly. Upon visiting the dealership, I found EVERYONE at Plaza was. I arrived at Plaza Cadillac, after my conversation with John, and was introduced to Ron, another salesman, Russ, the GM, and Mark in finance. They all treated me as family. As a single female,I can't begin to tell you how important it is to truly trust the people you're working with as you make such a purchase. If you are one, you realize the magnitude of this. If you aren't, I can assure you that your sisters, daughters and possibly mothers do. And, who wouldn't want to do business with people who would protect the most important women in your lives? I know, as I drove off the lot in my beautiful new vehicle, that I'd made a wonderful decision by choosing Plaza Cadillac and John. I don't often write glowing reviews, but when a company goes above and beyond, I believe it's important to share your experience. We live in a society where feedback is valuable to others shopping for similar products, be it good or bad reviews. For that very reason I'm compelled to share my experience that far exceeded any expectations I may have had. Happy shopping!!!! You'll be glad you chose Plaza. I know I am!

God salesman fast paperwork, who could ask for more. Survey should accept my comment as written. If I wanted to say more I would. Yes

Everything went very well. The repair was good and the people were very helpful.

Easy to schedule and reschedule. Prompt service. Short turn time. Took good care of car and questions. Service department was a pleasure to work with....

Plaza Cadillac has always has always been a class act. Everyone is always friendly and attentive and experienced. You are very informative and I left assured... my vehicle would preform as it should. Thank you.

The sale representative Teressa was knowledgeable and very helpful. The dealership made choices clear and explained things well. Pleased with my buying... experience at Plaza Cadillac.

Rear door was not working properly and rattle in my sun roof. A new arm was ordered and installed and a rear view mirror was removed from my sunroof.

My husband and I were greeted by Randy Nelson who is the best salesmen around. Randy took care of our selection of vehicle and helped as much as possible... in the transaction into the finance end of it. He also took me through sat with me in my new car and went over ever inch of instructions to make sure I understood. Mark Allen Finance Manager was very detailed and very patient in explaining the financing end of the deal. All service personnel are always right on in servicing the customer. We have leased two SRX's in the last 6 years and had great service and will continue to deal with Plaza Cadillac.

My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professionalism... we experienced at Plaza Cadillac. Our service consultant, Steve Wiggins respected our time and made the visit seamless. he is a great ambassador for this company, they need to promote him and give him a substantial raise.

The team greats you immediately upon arrival to assess your needs or appointment, they take care to keep the car clean with accessories in the vehicle... and they deliver results in a timely and professional manner. Patrick is the service manager and he works right along side of his team when they are busy to assure the work gets done. Teamwork makes the dream work!