Plaza Cadillac

Very professional and knowledgeable. Techs found the problem and it was repaired quickly. Thank you!

Harry took exceptionally good care of me and addressed my concerns in a timely fashion. As far as the dealership goes, it is a first class operation run by a group of professionals that know what they are doing and want your 100% satisfaction.

Plaza cadillac is the only dealer for me they are flawless. They always do the right thing the customer service is the best I have experienced

While on vacation in Canada with my 2025 Cadillac I hit an expansion joint destroying two tires, I presented my third party insurance to the dealership ( falls Cadillac, Niagara Falls) , they informed me they did not accept the insurance in Canada. Upon returning to Leesburg I presented the bill ($ 1,400), and the policy to Service advisor Christie Cook, she spoke with the insurance carrier about my claim, initially they refused to pay, Ms Cook , in my opinion, went above and beyond her duties, she convinced the insurance company they should pay my claim, which they did. Having owned my own business for 30 + years I know and understand the value of a dedicated employee. Hopefully you appreciate Ms Cook as you have a polite, professional and dedicated employee. I’m hoping she is recognized and rewarded in some manner for going out of her way and creating a satisfied customer. Many many Thanks to her and Plaza Cadillac. Steve Goodrow

Service department was very professional and helpful with the problems I was having with my vehicle,

In and out quick tire replacement. Service writer and technician were great, I'll be back!

Everyone wants to help you or be sure you’re taken care of. professionals on all levels.

Clarity and transparency. Efficient negotiation and deal processing of my trade and purchase of vehicle.

Scheduled recall was very simple in and out. Staff are friendly and very easy going. Would recommend them.

A very good staff and do a wonderful job raking care of my XT5. After resetting the tire gauges it is reading all tires now. It would be nice to see some soft drinks in the case for people that don’t drink coffee.