Reviews
Excellent customer service!
Excellent customer service! Very friendly staff and always goes that extra mile to make sure you have the best service possible. Very popular dealership so please book an appointment when possible is my suggestion especially if a Loaner car is needed. Service Advisor are top notch and will only suggest what is needed for your car to be in top top condition. I trust DTMB with all my mercedes needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and attention details with a very
Excellent service and attention details with a very professional treatment . Thank you very much Frank
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have only come to this dealer to bring my car for
I have only come to this dealer to bring my car for serviced and I always have good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Omar is great sales person helped us with all of our
Omar is great sales person helped us with all of our needs and was able to answer all out questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service is fast; The Service Advisors are in good
The Service is fast; The Service Advisors are in good spirits and communicate with you timely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was surprised at how many cars that where waiting to
I was surprised at how many cars that where waiting to get in the repair bay when I arrived at 10:00am for my appointment. Fortunately someone got busy and worked the line to get the cars in the bay.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was Excellent!! I returned and got a great detail on my car as well
Juan Kim is fantastic.
Juan Kim is fantastic. He is kind, efficient and respectful. The pain and expense of servicing my car is always diminished by his excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for typing up this sincere recommendation. Any questions and or concerns, please let us know at 213-927-7769
Excellent services as always.
Excellent services as always. My rep Jerry D always going to extra mile for his customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review. Please do not hesitate to contact us for any questions and or concerns at 213-927-7769. Thank you
Great improvement on the service that I received this
Great improvement on the service that I received this time compared with my last one! Keep the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review!
Thank you for the kind review!
David is such a highlight of this dealership.
David is such a highlight of this dealership. Always amazing to deal with him. He’s very on point, professional and personalized.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your excellent review. Any questions or concerns please feel free to contact us at 213-927-7769