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(914 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marcotte Ford from DealerRater.

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This is the best Ford dealership in the area.

This is the best Ford dealership in the area. Great sales staff, and service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was friendly and ready to help.

Everyone was friendly and ready to help. All my questions were answered. I felt comfortable returning to ask more questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best auto dealership experience in over 30 years!

The best auto dealership experience in over 30 years! Purchasing our Mustang was a breeze, and everyone involved was professional and low pressure from start to finish. Our salesman Kristos and manager Bill covered every detail and price negotiations smoothly and worked in the needed extras to the deal easily. Business manager Richie was very helpful and made the paperwork process easy. The service dept. is very responsive and top notch. And having lunch at their in house Cafe’ is a real bonus! Well done Marcotte Ford!👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

They were responsive. I got a very fair deal on my trade and a great deal on my new Ford. Everyone was courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Very helpful….

Very helpful…. I am very happy with my purchase of my 2024 Ford Escape. It is a good car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worse service department anywhere.

Worse service department anywhere. Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried to tell me I have mice inside my car. I drive it everyday with my dog and have never seen any evidence of mice. All done to try to frighten a woman who they believed was dumb enough to buy into their xx. Shame on them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Just purchased my 2nd SUV from Marcotte.

Just purchased my 2nd SUV from Marcotte. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a very good experience purchasing our Maverick .

We had a very good experience purchasing our Maverick . Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased all our vehicles from Marcotte Ford

We have purchased all our vehicles from Marcotte Ford since 1983. I have driven an Explorer since 1994. My purchase of a 2024 Ford Bronco Sport was a very smooth process. I worked with Andrew Tessini who oversaw every aspect of the sale flawlessly. It was a pleasure to work with him. With 200 miles on my Bronco I have been very pleased. It is a smaller vehicle than all my Explorers. However, it is servicing my needs very nicely. I have already received several compliments on its color - Azure grey. The only negative is the reduced leg room in the back seat. However, I guess that has to be expected with the smaller sized vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A little extra help

Needed to have some extra work done that was unplanned when I stopped in for my oil change. I had appointments scheduled that I didn?t want to change so Marcotte quickly got me a loaner without any hassle. Thanks everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Craig, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!