Marcotte Ford

Andre worked to get us a great deal and appreciate the efficient experience at this dealership.

Ron Toelken and his commercial staff are Great to deal with! I've dealt with them all for years and many vehicles. Still the best

Andrew Tesini was wonderful, patient and found my husband and I a car we love. Ask for Andrew!!

My good friend who has been with Marcotte for 40 years introduced me to Andre last week and today I picked up my 2026 Escape, happy to be a further satisfied customer of Marcotte Ford again and of my new friend Andre Bernatchez

I had a great experience purchasing my truck from out of state. Communication over the phone was quick, clear, and consistent the whole way through. I never felt pressured into anything, and they were easy to work with when it came to putting the deal together. Everything was handled smoothly and professionally. I’d absolutely recommend them.

Excellent service and great advice. Andre Bernatchez the salesman was knowledgeable and friendly. Will recommend him to family and friends.

Hassle free! Smooth transaction and very courteous and helpful ! Highly recommended! Treated me Exactly the way I would treat someone! Very happy !

I was in a spot and was well taken care of they went out of their way to help me out. They brought me to bank home for my title. Went from stranded to taken care of

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.