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Bertera Chrysler Jeep Dodge RAM

(625 reviews)

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(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chrysler Jeep Dodge RAM from DealerRater.

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Had a great experience, didn’t get the trade in value I was looking for, but they got me a good APR. They are sending me the front license plate bracket as promised. Car was cleanup and full of gas when I picked it up.

Had a great experience, didn’t get the trade in value I was looking for, but they got me a good APR. They are sending me the front license plate bracket as promised. Car was cleanup and full of gas when I picked it up.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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I leased a 2025 Grand Cherokee on July 5th with 10 miles on it and picked it up 2 days later with over 200 miles on it. Now it won't start .I call Aaa every other day Stay away!

I leased a 2025 Grand Cherokee on July 5th with 10 miles on it and picked it up 2 days later with over 200 miles on it. Now it won't start .I call Aaa every other day Stay away!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Michael, we’re sorry to hear you’ve had trouble with your Grand Cherokee. That’s not the experience we want our customers to have. We’d really like the opportunity to take a look at your vehicle and help get this resolved. It doesn’t appear that your vehicle has been brought in for inspection yet, but our service team would be happy to assist in diagnosing the issue and getting you back on the road quickly. Please reach out to our management team directly so we can review your situation and work toward a solution.

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Second time in a month I enjoyed the dealership to the point I had to lease myself a car. Jordyn was on point once again

Second time in a month I enjoyed the dealership to the point I had to lease myself a car. Jordyn was on point once again

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The sales man, was very professional. All in uniform and all was very impressed. He did a great job making the experience pleasant. Just could not make a deal I could afford.

The sales man, was very professional. All in uniform and all was very impressed. He did a great job making the experience pleasant. Just could not make a deal I could afford.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Throughout the entire process both Jordyn and the dealership as a whole were very helpful and patient laying out various options to obtain the vehicle I wanted. Would highly recommend to any family or friend if they were looking to buy or lease a new car.

Throughout the entire process both Jordyn and the dealership as a whole were very helpful and patient laying out various options to obtain the vehicle I wanted. Would highly recommend to any family or friend if they were looking to buy or lease a new car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It’s been a long time since I have purchased a new vehicle. Went in stressed and tense, came out feeling good. Everyone was a pleasure to work with. Wonderful experience

It’s been a long time since I have purchased a new vehicle. Went in stressed and tense, came out feeling good. Everyone was a pleasure to work with. Wonderful experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Slimeball tactics. Bait and switch, actual price of vehicle 6k over what the sticker says...these guys are clowns. There service department has several police reports files for stealing parts off of people's jeeps and replacing them with broken garbage then challenges you to take them to court. Sleazy, greedy and unprofessional.

Slimeball tactics. Bait and switch, actual price of vehicle 6k over what the sticker says...these guys are clowns. There service department has several police reports files for stealing parts off of people's jeeps and replacing them with broken garbage then challenges you to take them to court. Sleazy, greedy and unprofessional.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stay away!! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up.

Stay away!! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership

worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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