Bertera Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.3
96 lifetime reviews.
  • Phenomenal!

    I've used Bertera for both repairs and car purchases, as well as regular servicing and have nothing but accolades to heap upon the management, emp...

    Dealer Response

    Alexis, thank you so much for your business and your review. We work hard to give our customers exactly what you experienced. Thanks again for l...


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    I've used Bertera for both repairs and car purchases, as well as regular servicing and have nothing but accolades to heap upon the management, employees and facility. No pressure car sales and the salesmen are extremely helpful and dedicated to making the customer's buying experience painless and satisfying. Chris D and Justin made sure of that in my case. I would recommend this dealership to anyone in the market for a car for a fair price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alexis, thank you so much for your business and your review. We work hard to give our customers exactly what you experienced. Thanks again for letting everyone know! Respectfully, Dominick Salemi General Sales Manager


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  • Love my Cherokee!!

    Buying a car can be such a long process. Zach and his team did a great job getting my family and I into the vechile I wanted!! Thanks again for al...


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    Buying a car can be such a long process. Zach and his team did a great job getting my family and I into the vechile I wanted!! Thanks again for all your help!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Absolutely horrible

    The absolute worst customer service I have ever experienced. Actually, let me explain... I should say they were great when they were signing over ...


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    The absolute worst customer service I have ever experienced. Actually, let me explain... I should say they were great when they were signing over the papers to the 2014 Jeep Patriot I bought and taking my money but as soon as they had the signed papers all went to hell. Never have I had to deal with such incompetent people who really don't care about your needs or questions. I was reassured on multiple problems multiple times and every time ran into a problem or argument. I've been lied to, hung up on and screamed at (by a manager in the service dept at that...because I was "bothering him on his day off" after his staff transferred me to his personal cell phone without explaining that he was out that day) Very happy I got an extended warranty that I can use at any Jeep dealership because not only have I had endless problems with my Jeep but I will never ever be returning to this dealership. I have 2 pages worth of typed out complaints and problems for every time I have had to deal with them since purchasing my Jeep. I will never ever recommend anyone to this dealership nor will I be returning.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Businessman

    Price on line was not valid. This became a waste of time. Someone could have called back with a valid price.


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    Price on line was not valid. This became a waste of time. Someone could have called back with a valid price.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Awesome Customer Service

    Can't say enough what an awesome Customer Service I received when I purchased my 2017 Jeep Cherokee. Chris Donah made it easy and was very know...


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    Can't say enough what an awesome Customer Service I received when I purchased my 2017 Jeep Cherokee. Chris Donah made it easy and was very knowledgeable . He made sure that he answered all my questions and comfortable when I left. Thank you Chris and def recommend this dealership . Thank you Chris!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Customer Swrvice!

    The best experience in purchasing a vehicle. Chris went above and beyond to make sure I was satisfied. Thank you again and love my car.


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    The best experience in purchasing a vehicle. Chris went above and beyond to make sure I was satisfied. Thank you again and love my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service!!

    Great car buying experience!!! Fantastic customer service from our salesman Igor!! He took the time to work with us to find the perfect car and ...


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    Great car buying experience!!! Fantastic customer service from our salesman Igor!! He took the time to work with us to find the perfect car and answered all our questions!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Phenomenal

    Absolutely buy here again. The salesman are great and Aubrey the finance manager made everything so easy and understandable.


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    Absolutely buy here again. The salesman are great and Aubrey the finance manager made everything so easy and understandable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not loyal to their word!

    Was in out of state for service . This company makes statements & words they can't keep. I wouldn't go there for a vehicle if I had to. They need ...


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    Was in out of state for service . This company makes statements & words they can't keep. I wouldn't go there for a vehicle if I had to. They need to put their customer needs first instead making excuses!!! Never again will I send anyone that way ever to get a vehicle from there!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • nice service

    Overall it was nice, George helped me with so much stuff and they fixed the dent in one day to make the car perfect for me. I didn't like that the...


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    Overall it was nice, George helped me with so much stuff and they fixed the dent in one day to make the car perfect for me. I didn't like that they are still in the process of moving because everything I needed was over at the other location so it was a lot of waiting while they went back and fourth.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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