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Bertera Chrysler Jeep Dodge RAM

(622 reviews)
Visit Bertera Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–6:00pm
Tuesday 9:00am–6:30pm 7:30am–6:00pm
Wednesday 9:00am–6:30pm 7:30am–6:00pm
Thursday 9:00am–6:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 983-8663 (866) 983-8663
Used (866) 983-9099 (866) 983-9099
Service (866) 983-8289 (866) 983-8289

Reviews

(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bertera Chrysler Jeep Dodge RAM from DealerRater.

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The sales man, was very professional.

The sales man, was very professional. All in uniform and all was very impressed. He did a great job making the experience pleasant. Just could not make a deal I could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Throughout the entire process both Jordyn and the

Throughout the entire process both Jordyn and the dealership as a whole were very helpful and patient laying out various options to obtain the vehicle I wanted. Would highly recommend to any family or friend if they were looking to buy or lease a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It’s been a long time since I have purchased a new

It’s been a long time since I have purchased a new vehicle. Went in stressed and tense, came out feeling good. Everyone was a pleasure to work with. Wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Slimeball tactics.

Slimeball tactics. Bait and switch, actual price of vehicle 6k over what the sticker says...these guys are clowns. There service department has several police reports files for stealing parts off of people's jeeps and replacing them with broken garbage then challenges you to take them to court. Sleazy, greedy and unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Do yourself a favor and stay away.

Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stay away!

Stay away!! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

worst experience i have ever had they straight out lied

worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was my 3rd car through this dealership and every

This was my 3rd car through this dealership and every purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to purchase a new 2024 Jeep or a new car or truck in general.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

I purchased a Durango this week from Betera. Carlos was my salesperson and was awesome! Very easy to work with and did not pressure me into anything. I am looking to purchase another vehicle ironically and will definitely use Carlos again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to shop for a new car

I cannot say enough about how kind and patient my salesperson was Mr. J Torres is a true professional. I am so happy with the way I was treated, and pleased with with my new car. Marie E Litke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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