Bertera Chrysler Jeep Dodge RAM

I felt that I got a fair deal, seamless buying process..the car was waiting for me when I got there to pick it up, daughter instructed in it’s use-did notice that the interior did not look as though it had been cleaned thoroughly..dirt in cup holder, mats dirty

Very generous buyback for my previous vehicle. Carlos was very helpful and informative throughout the process however there were some issues with financing. Overall I had a positive experience and would definitely come back in the future

August 20, 2020: Recently l had major work done on my car at Bertera Chrysler Jeep on Riverdale Street. The service department was very kind and professional in diagnosing my needs and then providing them at a reasonable cost. Hats off to Allie and the service advisor team, and Bob who is a highly skilled automotive technician. I strongly recommend this dealership’s service department to anyone! Marguerite Parsons

Great deal and amazing customer service. Fixed up everything we wanted with the used car then were very flexible with things even after we went on our way. I would recommend this dealership to anyone. Thank you, Hilary!

Imagine rating 5 stars on a 9 grand service bill?!? But it’s true!!! Was driving in Mass from out of state when my classic Wrangler threw a rod!! Towed to Bertera and they were fantastic from the get-go! Allie and James were great with communication as we went through an engine swap with a new crate motor! They kept me informed and worked to keep my cost down as much as they could! A great service team at Bertera from the manager to the advisers to the the techs! Thank you Bertera!!!

One of my best purchase experiences. Hilary at Bertera and the staff provided a AAA experience with zero hassle. Very professional, no issues, great pricing. Recommend you check them out.

Hillary was very good at staying on top of what I needed. I was dealing with 3 dealerships and 2 different vehicles. The reason I chose the Durango at Bertera was the gentle persistence of Hillary and John Lewis and Chris Donah. They are all on the top of there game and are definitely an asset to your Corporation. I will recommend Bertera Dodge and specifically Hillary to my friends and family Billy Methot

bought a car 2 weeks ago overall horrible experience buying from there my salesperson was awesome Ben. hes the reason for being 1 star otherwise I'd say 0 stars. everyone else was rude, inconsiderate and liars especially the sales manager chris I've seen many complaints about him maybe you guys should do something about him instead of losing business cuz of him. I just bought another car this weekend from balise Honda across the street couldnt be more happy they know how to run a business less then 24 hours to have car inspected and registered.. where at bertera took 7 days . I will not be recommending Bertera to anyone especially my fellow Veterans.

I brought my Jeep in for an oil change and they took it on time and returned it 50 minutes later. I think that’s pretty good. Good Dealership. Thanks Tom L.

Service department is very welcoming and professional....always an excellent experience each time I bring my car in for service.... I would recommend the West Springfield service department.... Thank you!