Bertera Subaru of West Springfield

New 866-590-4808
Used 866-590-4809 Email Dealer

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Sales 8:30 AM - 5:00 PM
Service 8:00 AM - 3:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun 11:30 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun 9:00 AM - 3:00 PM
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Reviews

4.0
311 lifetime reviews. Includes reviews of Bertera Subaru of West Springfield from DealerRater.com
  • Enjoyable and exciting buying adventure!

    I have had my Subaru Legacy for a year now and I love it. I worked with Keith Goldsmith during the buying process and he was amazing. Very attenti...


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    I have had my Subaru Legacy for a year now and I love it. I worked with Keith Goldsmith during the buying process and he was amazing. Very attentive to my wants and needs. He did an awesome job explaining things as we went along. He was easy to get a hold of whenever I wanted to contact him. During the buying process I had many questions, perhaps many of them where silly but he was always helpful and never seemed bothered by me and my quirks! Five stars for Keith Goldsmith and Bertera Subaru of West Springfield!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The days of getting a quick fix are over.

    Nice people, tight fit, small place, not alot of space. Needed¿ two screws loosened on front passenger side strut to finish my alignment from tow...


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    Nice people, tight fit, small place, not alot of space. Needed¿ two screws loosened on front passenger side strut to finish my alignment from town fair tire. Was charged 125.00 to loosen them, and to tell me my inside mirror was no good. So basically was charged an hours labor for that. Not alot of work for a premium price.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Stay away from this dealership
    March 7, 2017

    If you want to be yelled at and.berated General Manager Shawn Sullivan after spending 34k+ then by all means. While the majors of Subaru vehicles...


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    If you want to be yelled at and.berated General Manager Shawn Sullivan after spending 34k+ then by all means. While the majors of Subaru vehicles may be problem free be warned when you get a vehicle with defects prepare to go through pure hell with them and Subaru of America. Besides battling cancer and orthopedic issues the past 6 months have been a horrible experience . This has. Even going on since I bought the Forester six months ago. They do not care and the finance manager is a scammer that does not let you read what you are signing. RUN FADT AND FAR AWAY!! And no I will not give you my number since you can't find it this shows how much of a valued Subaru owner you think of me! I will never own another Subaru thanks to the horrible experience and treatment! Looking forward to joining the Toyota family!

    Does not recommend this dealer

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About Our Dealership

Dealer on Cars.com since September 2016

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in West Springfield, Massachusetts, the staff at Bertera Subaru will help you find the Subaru vehicle you want. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for. We are the Lewis and Clark of Subaru's!

"When you visit our car dealership, expect the superior customer service that you deserve."