Bertera Subaru of West Springfield

(4.3) 368 reviews

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Today's Hours

Sales 11:30 AM - 4:00 PM
Service 9:00 AM - 3:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun 11:30 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun 9:00 AM - 3:00 PM

Reviews

4.3
368 lifetime reviews. Includes reviews of Bertera Subaru of West Springfield from DealerRater.com
  • Enjoyable and exciting buying adventure!

    I have had my Subaru Legacy for a year now and I love it. I worked with Keith Goldsmith during the buying process and he was amazing. Very attentive t

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    o my wants and needs. He did an awesome job explaining things as we went along. He was easy to get a hold of whenever I wanted to contact him. During the buying process I had many questions, perhaps many of them where silly but he was always helpful and never seemed bothered by me and my quirks! Five stars for Keith Goldsmith and Bertera Subaru of West Springfield!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Above and Beyond

    After a terrible experience with another dealer we contacted Bertera regarding the purchase of an Outback. All dealings were straight forward and very

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    helpful. Gilbert Roy went out of his way to get us the car we wanted, when we wanted it His manager Dan was also very helpful. This was not the stereotypical car dealer experience for us. We were not near them geographically- they are in Mass. and we are in NY, but they got the car to us. Highly recommend.

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    Does recommend this dealer

  • No hassle, no gimmicks, great price

    I was searching specifically for a base model 2018 Subaru Forester and didn???t have time to visit and negotiate with individual dealerships in my imm

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    ediate area. I went to several car-buying sites and requested about 10 bottom-line price quotes. I received two, along w/a slew of unwanted calls. One of the two quotes I received was for the wrong car. Bertera came through with an excellent price and trade-in offer (without looking at my car). My sales rep, Keith Goldsmith, was truly a pleasure to deal with. We were able to handle questions and negotiations via e-mail and texting, and the process was totally straightforward and painless (for me, anyway). Keith was knowledgeable and prompt about getting back to me when I had questions and concerns. I live almost two hours away, but I only had to visit the dealership once (to sign paperwork and arrange financing). The financing process was hassle-free; I was presented with excellent options and had no problems setting up what I wanted. My new car was delivered to my doorstep a few days later. In retrospect, the whole transaction took far less time than it would have been with one of my local Subaru dealers, and I ended up with an excellent overall deal. I recommend the dealership and online process highly; if you don???t live in the immediate area, it???s well worth a one-time trip to get a great car at a great price.

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    Does recommend this dealer

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About Our Dealership

Dealer on Cars.com since September 2016

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in West Springfield, Massachusetts, the staff at Bertera Subaru will help you find the Subaru vehicle you want. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for. We are the Lewis and Clark of Subaru's!

"When you visit our car dealership, expect the superior customer service that you deserve."
Bertera Subaru of West Springfield
499 Riverdale St West Springfield, MA 01089
New (866) 590-4808
Used (866) 590-4809
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