Bertera Subaru of West Springfield

New 866-590-4808
Used 866-590-4809 Email Dealer

Thank you. Your email has been sent to the dealer.

Sales 11:30 AM - 4:00 PM
Service 9:00 AM - 3:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun 11:30 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun 9:00 AM - 3:00 PM
Share  
{{currentIndex + 1}} of 6 Video

Reviews

4.2
308 lifetime reviews. Includes reviews of Bertera Subaru of West Springfield from DealerRater.com
  • Enjoyable and exciting buying adventure!

    I have had my Subaru Legacy for a year now and I love it. I worked with Keith Goldsmith during the buying process and he was amazing. Very attenti...


    Show Full Review

    I have had my Subaru Legacy for a year now and I love it. I worked with Keith Goldsmith during the buying process and he was amazing. Very attentive to my wants and needs. He did an awesome job explaining things as we went along. He was easy to get a hold of whenever I wanted to contact him. During the buying process I had many questions, perhaps many of them where silly but he was always helpful and never seemed bothered by me and my quirks! Five stars for Keith Goldsmith and Bertera Subaru of West Springfield!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Friendliest Sales Staff in the Area
    February 17, 2017

    I recently purchased a 2015 wrx from Bertera Subaru and had a wonderful experience. First I dealt with the online sales rep (Shiela) and she was v...


    Show Full Review

    I recently purchased a 2015 wrx from Bertera Subaru and had a wonderful experience. First I dealt with the online sales rep (Shiela) and she was very friendly and helpful. For the rest of my experience I dealt with Keith Goldsmith who was a very kind and helpful guy. When we realized we were going to buy the car, Keith introduced to the gentlemen in charge of financing (Dominick) who was also a very nice and very professional. I highly recommend this dealership for anyone who is looking for a pleasant experience when purchasing a car.

    Does recommend this dealer

    Hide Full Review
  • Terrible
    January 30, 2017

    The salesman (Bill) was very nice on the phone. When we went there it was a very unfriendly experience. The cars that we were to look at were no...


    Show Full Review

    The salesman (Bill) was very nice on the phone. When we went there it was a very unfriendly experience. The cars that we were to look at were not there and when I asked to see them I was steered toward looking at something entirely different. When I called him on it, he was vague and rude. I pressed him on it and he finally said the cars weren't there anymore. Then he argued about when I was supposed to be there. I received a call on Thursday to confirm a Saturday 1:00 appt. and he said that if I had come on Friday like I said then the cars would have been there. He was a jerk and he didn't make a sale with us. We went to Steve Lewis Subaru and had a great experience and bought a car that day.

    Does not recommend this dealer

    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since September 2016

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in West Springfield, Massachusetts, the staff at Bertera Subaru will help you find the Subaru vehicle you want. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for. We are the Lewis and Clark of Subaru's!

"When you visit our car dealership, expect the superior customer service that you deserve."