Lia Toyota of Wilbraham

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 31, 2020

    Kelly King provided great service at my most recent service visit. She gave me good recommendations and She even helped me get my cell phone hooked up... to my car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lorraine, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Kelly. We look forward to seeing y...ou again when your vehicle is ready for its next service.

  • 5.0 out of 5
    October 1, 2020

    Lia Toyota and Cindy Patrick are awesome. Cindy is professional, very knowledgeable and competent. She answered all my questions and it was a pleasure... working with her. I hope Lia Toyota knows how valuable Cindy is to their business. I think Cindy Patrick should get a BIG FAT RAISE !!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bill, thank you for sharing this review with us. Cindy and the rest of our service crew are always striving to be very thorough and concise. We are gl...ad to hear that you experienced and appreciated their attention to detail. We look forward to serving your automotive needs in the future.

  • April 29, 2015

    I worked with Chris and Daniel and was pleased beyond words at the care they took of us. They kept us informed of the services they were doing on our car.... Because of their service department when it comes time to look for a new car I will come here first.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for choosing Lia Toyota Scion of Wilbraham. We appreciate your positive comments and look forward to assisting you with all of your ...vehicle needs in the future!

  • 5.0 out of 5
    September 20, 2020

    I recently totaled my used car, which was a 2015 Hyundai Elantra. I knew that finding the car I needed would be difficult because it needed to have an... all-black interior and a cd player.... weird I know but I am not wasting all my CDs. Lia Toyota did an amazing job in finding just that when other dealers told me it was basically a lost cause. Me and my Akon CDs are very happy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kali, thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! We look forwar...d to serving your automotive needs in the future.

  • 5.0 out of 5
    September 10, 2020

    I recently started bringing my car to Lia Toyota of Wilbraham. The quality of the service provided is great and the customer service is outstanding,... specially Cindy Patrick. Whether I brought my car for a tire patch or other services, Cindy always make sure that my concerns are understood and I always leave satisfied. Thumbs up!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tanya, thank you for your very kind review. We are always happy to hear that we have given our customers 100 percent satisfaction! We look forward to... seeing you again when your car is ready for its next service. Thanks again!

  • 5.0 out of 5
    September 4, 2020

    Andre Bernatchez was our salesman. Our Rav 4 lease was up and was looking to buy or lease again. Andre was very helpful with all aspects of leasing or... buying. He is very polite and knowledgeable about the vehicles and financing. It was a real pleasure to work with him again on our new lease.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Denise and Normand, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service ...from Andre! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

  • 5.0 out of 5
    August 27, 2020

    Kelly King was very helpful and friendly and she updated me on the progress of my vehicle and told me what my car needed, and so I had them replace what... was needed

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Michelle, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Kelly. We look forward to seeing y...ou again when your vehicle is ready for its next service.

  • 4.0 out of 5
    August 4, 2020

    Cynthia Patrick was very helpful in getting my Tacoma serviced. She was very informative and was efficient in her job. She was very knowledgeable about... getting my vehicle serviced under the warranty.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, thank you for your ind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help ...you with anything else, please don't hesitate to call!

  • 4.0 out of 5
    August 4, 2020

    Great service, as usual, from Cynthia Patrick. The wait was a little too long for an inspection sticker, but otherwise very pleased with experience. ... Will return.

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    Does recommend this dealer
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    Dealer Response

    Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing yo...u again when it is time for your next service.

  • 5.0 out of 5
    August 1, 2020

    Cynthia Patrick was a great help not only for the service but for future endeavors for my vehicle. She was awesome. I would recommend this dealership to... anyone

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Jesus, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional e...xperience with Cynthia! Please let us know if we can help you again in the future.

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