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I had great service from Christine Jalbert who checked me in and handled my visit, so personable and pleasant. Techs were fast and I was very pleased... overall.
Thank you so much for your 5-star review! We are so pleased that Christine and the team provided you with such thorough and efficient service during y...our recent visit. Please let us know what more we can assist you with in the future.
Cynthia Patrick took great care to make sure my car was serviced the way it needed to be and I wanted it. She found the deepest discounts she could applying... my coupons, and personally picked up the tires I needed from the distributor.
Hi Bob, Thank you so much for sharing this excellent feedback! We're so delighted to hear of your contentment with the thorough and quality servi...ce that Cynthia provided you with. It is our pleasure to go above and beyond to ensure of your full satisfaction, and we hope we are given the opportunity to do so again in the future.
I worked with Chris and Daniel and was pleased beyond words at the care they took of us. They kept us informed of the services they were doing on our car.... Because of their service department when it comes time to look for a new car I will come here first.
Thank you so much for choosing Lia Toyota Scion of Wilbraham. We appreciate your positive comments and look forward to assisting you with all of your ...vehicle needs in the future!
Christine Jalbert is customer driven and has eyes focused toward customer relations. Quality is good, I can’t do the work so, must depend on a close... dealer with good service!
Thank you so much for taking the time to leave Christine this wonderful review! We are pleased to know that you are so impressed with her service, as ...attaining your satisfaction is our utmost priority. We look forward to offering you and your vehicle our best care in the future.
I came in to get a oil change and tire rotation on my 2015 tundra. Cynthia Patrick was my service advisor and greeted us with a smile and asked key questions... on the service I needed for my truck. As i was going to wait for the service to be done, Cynthia told me how long it was going to take. Her greeting and professionalism was noted and appreciated.....thank you!!
Hi Ronny, Thank you so much for your wonderful feedback! We are so pleased that Cynthia took such good care of you and kept you informed throughout th...e entirety of your visit. It is a pleasure to hear of your satisfaction, and we look forward to the opportunity to provide you with the same quality service in the future.
Christine Jalbert...great service rep!!!!! Promptly came out for customer greeting and prepared vehicle for service. Came to get me when service was... completed with a smile. Christine thanked me for dealing with Lia and reminded me of the date of my next service. Courteous and professional!
Thank you so much for your kind feedback! It's a pleasure to hear that Christine was so efficient in getting you and your vehicle taken care of, ...while providing you with a positive overall experience! We can't wait to offer you the same top-notch service again next time!
Carla Brooks at Lia Toyota of Wilbraham made buying a new car a very simple and pleasant experience. Everyone we worked with at the dealership was very... nice!
Hi Kathy, Thank you for working with us at Lia Toyota! It's such a pleasure to know that Carla made your buying experience so smooth and enjoyabl...e overall! We appreciate your kind words, and we hope you are enjoying your new vehicle!
Cynthia Patrick has always taken care of my automotive needs in a Very professional way. I rate Lia auto above and beyond because of her ability. I feel... like a member of the family when I am there
Hi Kirk, We're so pleased to hear that Cynthia consistently takes such good care of you and your automotive needs, and we are honored to have ear...ned your kind rating! Your satisfaction is so important to us, and we look forward to continuing to provide you with the same quality service in the future.
We worked with Cindy Patrick after an accident hitting a deer. Cindy was very helpful and responsive in coordinating the repairs we needed and helped... us with a nearby collision expert.
Hi Brian, We are so delighted that Cindy could be of assistance to you while ensuring that you and your vehicle were taken care of. Please let us know... if there is any further assistance that we may offer you in the future!
I worked with Kelly King in the service department. She was very pleasant and helpful. I was completely satisfied with the service that she provided.
Hi Alice! Thank you so much for your review! It's so great that Kelly could provide you with service that you are so happy with! We hope that you... will continue to confide in us for your automotive needs!