Balise Chevrolet Buick GMC

Balise responded quickly to the inquiry. I inquired during the week and planned to look at the car on Saturday. Unfortunately the car was sold on Saturday morning but the salesperson from Balise contacted me to let me know about the sale and saved me a trip to the dealership.

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

The service writers are the best. They are very attentive to the customet's needs. They are very accommodating to the scheduling needs of the customer.

We have bought 5 cars over the years, the service we get is outstanding, Bob Boussy is great , helped us every step of the way We plan on coming soon for another buy, no where else to go but Balise!

Be very careful. I recently took my new truck in for service. The service 'manager' completely disregarded my concern before they even looked at the truck. With some coaxing they agreed to look at it....I knew before I left it would be a waste of time, and....surprise, surprise they found nothing wrong. Yet, they provided me documentation of the service assessment that DID find a problem, they just chose to ignore it. When I raised my concern, they did not respond to the technical questions, but rather punted the issue to the 'customer relations' department, to evaluate my customer experience. Frankly, it was a terrible customer experience and the issue with my truck was never addressed. I would steer clear of the service department at this dealership.

I just had an exceptional experience buying a new car at Balise Chevrolet in Springfield, and I am happy to have this opportunity to tell you about it. From the moment I walked into the showroom, your salespeople were attentive and polite. The salesman that I got to work with, Frank Teta, was knowledgeable and eager to satisfy my curiosity both about the cars I was looking at, and the process of making the purchase. I am not a typical customer, and my need for information went far beyond your typical what's the price, what can you do for me, what are the specs. Frank stayed with me from beginning to end, with patience and goodwill. I know that salesmen are trained to smile while working with customers, but never for a moment that I doubt that frank smile was genuine, and that he was as pleased to be sitting and engaging with me them as I was talking with him. Frank's manager was extremely is receptive to my inquiries, and I truly felt that he and Frank were conscientiously looking to create a deal that would benefit both Balise Chevrolet and me. After closing the deal and driving away in my new car, I felt better than I have ever felt at the end of such an important transaction. I absolutely know where I will be going for my next car purchase. Thank you so much.

By reading these reviews I guess I'll see the Chevy Dealership up the road.

We went to the Balise Chevy GMC dealership in Springfield, MA on Black Friday to look at a GMC Sierra and ended up purchasing one that day. Bob Boussy was the sales associate and was very knowledgeable and friendly and helped us through the purchase answering the many questions we had. We then met with Jay Bhatty to get all the paperwork in order and he too was knowledgeable and friendly and spent a long time with us going over all the details of our purchase. Both of these gentlemen were professional, committed to ensuring we had a great experience, and are very customer focused and you are very lucky to have them representing your dealership.

Got a beautiful new truck love it_thx for your help Jay Bhatty

Salesman and general manager shady as all heck. They switched the price sheets on us and tried to bag us the price on another vehicle that was higher!!!