Reviews
1st time having a vehicle serviced there.
1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place!
1st time having a vehicle serviced there.
1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sean! We appreciate your kind words about the awesome service and great team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you had a positive experience during your first visit. We look forward to serving you again and thank you for recommending us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Got me in early which was greatly appreciated as I travel
Got me in early which was greatly appreciated as I travel a lot. Thank you SH
Got me in early which was greatly appreciated as I travel
Got me in early which was greatly appreciated as I travel a lot. Thank you SH
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Shawn! We're thrilled to hear that we could accommodate your schedule and get you in early. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Dealership people are great.
Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect
Dealership people are great.
Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Pete! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you've had great experiences with our team while purchasing and servicing your Corvette, Trax, and Silverado. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Bill McMahan was so very wonderful, very perfessionall.
Bill McMahan was so very wonderful, very perfessionall. I would recommend him in a heartbeat. Showed me everything about my car , went above and beyond. Need a car go see Bill he won't disappoint you.
Bill McMahan was so very wonderful, very perfessionall.
Bill McMahan was so very wonderful, very perfessionall. I would recommend him in a heartbeat. Showed me everything about my car , went above and beyond. Need a car go see Bill he won't disappoint you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your glowing review! I'm so thrilled to hear that Bill provided you with such wonderful and professional service at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went above and beyond to ensure you were well-informed about your car. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Colby was really easy to work with.
Colby was really easy to work with. He helped with my Onstar setup and getting a plow for my truck installed.
Colby was really easy to work with.
Colby was really easy to work with. He helped with my Onstar setup and getting a plow for my truck installed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am happy to hear that Colby made your experience easy and helped with your OnStar setup and plow installation for your truck. Your feedback means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Fantastic salesman, informative and worked to earn our
Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now
Fantastic salesman, informative and worked to earn our
Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback, Rich and Wendy! It’s great to hear that our salesman earned your trust and helped you continue your long Chevrolet ownership history with Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Great to work with.
Great to work with. Fast and efficient getting all paperwork completed to get new car.
Great to work with.
Great to work with. Fast and efficient getting all paperwork completed to get new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Amy! I am thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was fast and efficient in getting your new car. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
The entire staff was very helpful, from start to finish,
The entire staff was very helpful, from start to finish, and was very kind and courteous, a group great to deal with!
The entire staff was very helpful, from start to finish,
The entire staff was very helpful, from start to finish, and was very kind and courteous, a group great to deal with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Joe! I truly appreciate your positive feedback about the entire staff at Colonial West Chevrolet of Fitchburg. It's our goal to provide excellent service from start to finish, and we're glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
I was scheduled for an oil change & cabin filters that
I was scheduled for an oil change & cabin filters that normally takes 90 minutes. I had expressed that I was traveling for a meeting and Edison & his team was able to get my service completed in 60 minutes. Thank you so much for caring about your customers - it makes a huge difference when you and your time are valued!
I was scheduled for an oil change & cabin filters that
I was scheduled for an oil change & cabin filters that normally takes 90 minutes. I had expressed that I was traveling for a meeting and Edison & his team was able to get my service completed in 60 minutes. Thank you so much for caring about your customers - it makes a huge difference when you and your time are valued!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am happy to hear that Edison and the team at Colonial West Chevrolet of Fitchburg could complete your oil change and cabin filter service in just 60 minutes. We truly value our customers, and your kind words motivate us to keep up the good work. We look forward to serving you again in. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Good service and efficient Great job from the team at
Good service and efficient Great job from the team at the location I would recommend
Good service and efficient Great job from the team at
Good service and efficient Great job from the team at the location I would recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am happy to hear you received good service and found our team at Colonial West Chevrolet of Fitchburg to be efficient. Your recommendation means a lot to us. We hope to see you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713