Reviews
Write a reviewThey were available in support of my schedule and
They were available in support of my schedule and provided good service for my car.
They were available in support of my schedule and
They were available in support of my schedule and provided good service for my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review! We are delighted to hear you had a pleasant experience Please feel free to reach out anytime~ Kindly, Shelley Dupre' Customer Care and After-Sales 978-516-4026
Excellent experience working with the support team at
Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team.
Excellent experience working with the support team at
Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just bought a brand new truck from Colonial Chevrolet
I just bought a brand new truck from Colonial Chevrolet my sales representative was SeanO. The experience SeanO made was amazing he helped me find the perfect truck that I needed and was looking for. I will definitely be coming back to buy my next truck.
I just bought a brand new truck from Colonial Chevrolet
I just bought a brand new truck from Colonial Chevrolet my sales representative was SeanO. The experience SeanO made was amazing he helped me find the perfect truck that I needed and was looking for. I will definitely be coming back to buy my next truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, will recommend colonial west to any
Excellent service, will recommend colonial west to any and everyone. Thank you again to everyone there.
Excellent service, will recommend colonial west to any
Excellent service, will recommend colonial west to any and everyone. Thank you again to everyone there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review! We are delighted to hear you had a pleasant experience Please feel free to reach out anytime~ Kindly, Shelley Dupre' Customer Care and After-Sales 978-516-4026
Colonial West is amazing.
Colonial West is amazing. I'm a first time car buyer and they made the experience both easy and comfortable. Sean especially was extremely transparent and helpful during the process. Awesome people!
Colonial West is amazing.
Colonial West is amazing. I'm a first time car buyer and they made the experience both easy and comfortable. Sean especially was extremely transparent and helpful during the process. Awesome people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I do like Colonial Chevy Dealer in Fitchburg, everyone
I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone.
I do like Colonial Chevy Dealer in Fitchburg, everyone
I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the second truck I have bought from Colonial-West
This is the second truck I have bought from Colonial-West in Fitchburg & Sean Salem. Sean once again was awesome to work with and made sure it was a smooth transition. He was extremely helpful to explain everything and make sure I got the best possible deal. Sean also takes the time to check back with me to see if I had any questions and more importantly to make sure I am satisfied with my vehicle. A first class individual!
This is the second truck I have bought from Colonial-West
This is the second truck I have bought from Colonial-West in Fitchburg & Sean Salem. Sean once again was awesome to work with and made sure it was a smooth transition. He was extremely helpful to explain everything and make sure I got the best possible deal. Sean also takes the time to check back with me to see if I had any questions and more importantly to make sure I am satisfied with my vehicle. A first class individual!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall great experience with dealer, wait time, etc.
Overall great experience with dealer, wait time, etc. Will continue to use Colonial-West as my go-to auto dealership.
Overall great experience with dealer, wait time, etc.
Overall great experience with dealer, wait time, etc. Will continue to use Colonial-West as my go-to auto dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Although my experience was great, the only problem I have
Although my experience was great, the only problem I have is that floor liners were ordered at the time of the sale and I still have not received them. I was expecting them to be mailed to me but as of over a week ago, I have not received them nor have I had an update from the salesperson even though I was told that the liners had been received from the factory. Already paid for - just need to have them delivered to me.
Although my experience was great, the only problem I have
Although my experience was great, the only problem I have is that floor liners were ordered at the time of the sale and I still have not received them. I was expecting them to be mailed to me but as of over a week ago, I have not received them nor have I had an update from the salesperson even though I was told that the liners had been received from the factory. Already paid for - just need to have them delivered to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Over all experience was enjoyable.
Over all experience was enjoyable. The team was able to answer any questions I had. I appreciated the fact that there was little to no pressure to make a purchase.
Over all experience was enjoyable.
Over all experience was enjoyable. The team was able to answer any questions I had. I appreciated the fact that there was little to no pressure to make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car