Reviews
Found me the exact vehicle I was looking for.
Found me the exact vehicle I was looking for. Seamless transaction. Well prepared and make everything simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Novelli! I'm glad that we found the exact vehicle you were looking for and that your transaction was seamless. At Colonial West Chevrolet of Fitchburg, we strive to make everything as simple and enjoyable as possible. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Colonial West always makes car buying a positive
Colonial West always makes car buying a positive experience! The finance department works hard to get you the best deal & Sean Salem is such a knowledgeable and kind salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg made your car buying experience a positive one. It's great to know that our finance department and Sean were able to assist you effectively. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Very professional dealership.
Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Sean was able to assist you with your new car and that our finance team met your expectations. I appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Everyone is very friendly and knowledgeable when asked a
Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Sean Salem very professional and was nice and process
Sean Salem very professional and was nice and process went smooth.I highly recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lee, for your wonderful review! We're thrilled to hear that you had a smooth experience with us at Colonial West Chevrolet of Fitchburg and that our team could assist you professionally. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Sean was great to work with.
Sean was great to work with. Willing to listen to my needs and always got me quick answers. He always asked if I needed anything else before or conversations were over. He's a class act. Colonial west should be glad they have him as a sales man
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Sean provided you with attentive service and met your needs effectively. At Colonial West Chevrolet of Fitchburg, we value having dedicated team members like him. We hope to see you again soon, and please feel free to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
My daughter and I recently had the pleasure of purchasing
My daughter and I recently had the pleasure of purchasing a car from colonial West and I can't recommend Sean enough as a sales professional! From the moment we stepped onto the lot, Sean made the process smooth, enjoyable, and completely stress-free. Sean was not pushy at all; instead, he was patient and respectful, allowing my daughter to explore her choices without any pressure. His honesty and transparency about pricing and financing options were wonderful and gave my daughter confidence on her purchase. If you’re in the market for a new car, do yourself a favor and work with Sean at Colonial West. He will make your car-buying journey a fantastic one! Thank you, Sean, for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We’re thrilled to hear that you and your daughter had a fantastic experience purchasing a car at Colonial West Chevrolet of Fitchburg with Sean. Our team strives to provide a smooth and stress-free process, and it’s fantastic to know Sean was able to do just that. We appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
I may have done this already but here goes .
I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Colorado and came back when that stealership pulled a bad deal with me . I returned to Colonial and have never looked back and recently bought my retirement truck from them and if and when I need service and or a new vehicle I will definitely use Colonial West Chevrolet in Fitchburg Ma .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
My home dealership for over 10 years .
My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713
Sean-o was helpful and patient as we worked to pick out
Sean-o was helpful and patient as we worked to pick out the perfect vehicle. He was professional and easy to work with. He explained all of the paperwork to me in detail to ensure that I understood what I was signing. Carlos took the time to talk to me personally to make sure that I understood what my interest rate was and to make sure I was happy and comfortable with my purchase. The Colonial West sales team is my favorite team to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Samantha, for your wonderful review! We are thrilled to hear that Sean-o and Carlos made your vehicle purchasing experience seamless and enjoyable. At Colonial West Chevrolet of Fitchburg, we pride ourselves on our professional team and ensuring our customers feel informed and comfortable throughout the process. We appreciate your kind words and look forward to welcoming you back for your next visit. Please don't hesitate to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713