Reviews
Clean and super responsive.
Clean and super responsive. Very friendly team. Hadi is amazing and goes above and beyond expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Michael, thank you for the 5-star rating! We're glad to know that Hadi and our team at Herb Chambers BMW of Boston provided you with an excellent experience. We hope to see you next time! Enjoy your new ride!
One of your sales reps is going around putting Herb
One of your sales reps is going around putting Herb Chambers stickers on vehicles with temp plates and if I catch them touch my car again I'm pressing charges.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for reaching out. This is certainly not a practice condoned by our dealership and I would like the opportunity to get some additional details from you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com
It happened Tuesday either at Home Depot in Nashua NH or The Crown Plaza parking lots around lunch time. I could probably get camera footage but my time is too valuable. There was no damage done to my vehicle but this is completely wrong and a very poor sales practice. Myself and my family and friends are unimpressed. Please coach your staff accordingly. Thank you.
Kevin Bugbee provided an outstanding experience from
Kevin Bugbee provided an outstanding experience from beginning to end. He maintained excellent communication throughout the process and made it effortless. He demonstrated extensive knowledge about the vehicle and took the time to explain all the features thoroughly. If you're looking to buy a BMW, Kevin is your guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Jen, thank you for the 5-star rating! We're pleased to hear that Kevin provided you with an outstanding experience at Herb Chambers BMW of Boston. We appreciate your recommendation and hope to see you again. Enjoy your new BMW!
Kevin is by far the best salesman that I have dealt with.
Kevin is by far the best salesman that I have dealt with. He was professional and personable at the same time. We first met Kevin in January, on a just looking visit, while other friends were buying a Mini upstairs. He took the time with us even though knowing that we live 50 miles away and explained things to us that other dealerships never have. When it came time to purchase a car, we thought of Kevin and he didn’t disappoint. He worked very hard to secure an allocation, place the order, and kept me informed throughout the whole process. When it came time to pick up the car, he had everything in order, it was very seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Would use this dealership again.
Kevin Bugbee made the entire experience perfect from
Kevin Bugbee made the entire experience perfect from beginning to end. I would highly recommend him to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hope, thank you for the great review! We're so glad to hear that Kevin provided you with a perfect experience at Herb Chambers BMW of Boston. We appreciate your recommendation and hope to see you again in the future!
I was introduced to Kevin Bagbee to help me to buy a car
I was introduced to Kevin Bagbee to help me to buy a car . BMW X1. He was very professional, he understood my needs and accommodate me 100%. It was great experience to interact with any team player in dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Katya! Congratulations on the purchase of the BMW X1! Thank you for the great review! We're so glad that Kevin provided you with a professional and accommodating experience at Herb Chambers BMW of Boston. We appreciate your kind words and hope to see you again in the future!
I was converting my car from lease to ownership.
I was converting my car from lease to ownership. The dealer efficiently guided me through the process. I would recommend Kevin Bugbee at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We're delighted to hear that Kevin provided you with a smooth transition from leasing to owning with us. We appreciate your recommendation and hope to see you again!- The Herb Chambers BMW of Boston Team
Had a great time shopping for cars with Kevin - deep
Had a great time shopping for cars with Kevin - deep product knowledge, consistent follow-up, and a very thorough test drive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, thank you for the positive review! We're glad to hear that Kevin provided you with a great car shopping experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a wonderful day! - Herb Chambers BMW of Boston
Kevin is the most authentic, kind and caring employee at
Kevin is the most authentic, kind and caring employee at Herb Chambers. He treats you with respect and explains the process step by step. He is not a car sales man he is human! He made the purchase of our new BMW flawless. Thank you Kevin!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jennica! Congratulations! Thank you for sharing your wonderful experience with Kevin at Herb Chambers. It's fantastic to hear that he provided such exceptional service and made the purchase of your BMW a flawless process. We'll make sure to pass along your gratitude to Kevin and he will be thrilled to hear this feedback. Drive Safely!
Great energy, very friendly, and very helpful.
Great energy, very friendly, and very helpful. They really connect with their customers I worked with Kevin Bugbee and he made the process super easy when it came to buying my first car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind words, Justin! We're so glad to hear that Kevin provided you with excellent service and made your purchase a breeze. Enjoy your new ride, and don't hesitate to reach out if you need anything else! - The Herb Chambers BMW of Boston Team