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Herb Chambers BMW MINI of Boston

(3,257 reviews)
Visit Herb Chambers BMW MINI of Boston
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 20 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (617) 991-9041 (617) 991-9041
Used (617) 505-1961 (617) 505-1961
Service (617) 991-9047 (617) 991-9047

Inventory

See all 382 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2003.
Welcome to Herb Chambers BMW MINI of Boston. If you are searching for a new or used BMW of MINI in the Boston area our friendly professional staff is ready to provide you with all the help you need. We're easily able to assist you with price quotes or help you investigate financing options. Stop by and visit or call us we are here to help you.
We don't sell cars. We help people buy them.

Service center

Phone number (617) 991-9047

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 39 employees View less employees

Reviews

(3,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service, very attentive staff.

Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time.

Excellent service, very attentive staff.

Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're delighted to hear that Theo and our team at Herb Chambers MINI of Boston provided excellent service. We appreciate your feedback and look forward to assisting you again in the future!

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Higor is super-helpful and got stuff done for me

Higor is super-helpful and got stuff done for me last-minute. Great customer-service!

Higor is super-helpful and got stuff done for me

Higor is super-helpful and got stuff done for me last-minute. Great customer-service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston

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Always efficient and thorough service in a welcoming

Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff

Always efficient and thorough service in a welcoming

Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!

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Great service.

Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area

Great service.

Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!

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It's always a pleasure to get service at Herb Chambers

It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. Always happy to bring my car for service.

It's always a pleasure to get service at Herb Chambers

It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. Always happy to bring my car for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that James and the team at Herb Chambers BMW of Boston consistently provide you with excellent service. Thank you for your kind words, and we look forward to assisting you again next time!

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The service I received at this dealership was excellent!

The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P.

The service I received at this dealership was excellent!

The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Theo, Dan, and Issachar provided such exceptional service during your visit to Herb Chambers MINI of Boston! It's wonderful they could make the process seamless for you. Thank you for sharing your experience with us!

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The service associates are all helpful.

The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised.

The service associates are all helpful.

The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided you with efficient and courteous service. It's great to know your car was ready ahead of schedule! Thank you for sharing your experience with us.

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Higor was excellent.

Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him.

Higor was excellent.

Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Higor provided you with excellent service at Herb Chambers BMW of Boston. Thank you for recommending him and sharing your experience!

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Herb Chambers is our go-to for both sales and services.

Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky)

Herb Chambers is our go-to for both sales and services.

Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Herb Chambers BMW of Boston as your go-to spot! We're glad to hear you've had positive experiences with our team. We appreciate your feedback and look forward to serving you again soon!

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Herb Chambers BMW is very responsive and highly

Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, .

Herb Chambers BMW is very responsive and highly

Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to know that Herb Chambers BMW of Boston has earned your trust with our responsive and professional service. We look forward to continuing to take great care of your vehicle!

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