Reviews
Excellent service, very attentive staff.
Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time.
Excellent service, very attentive staff.
Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're delighted to hear that Theo and our team at Herb Chambers MINI of Boston provided excellent service. We appreciate your feedback and look forward to assisting you again in the future!
Higor is super-helpful and got stuff done for me
Higor is super-helpful and got stuff done for me last-minute. Great customer-service!
Higor is super-helpful and got stuff done for me
Higor is super-helpful and got stuff done for me last-minute. Great customer-service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston
Always efficient and thorough service in a welcoming
Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff
Always efficient and thorough service in a welcoming
Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!
Great service.
Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area
Great service.
Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!
It's always a pleasure to get service at Herb Chambers
It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. Always happy to bring my car for service.
It's always a pleasure to get service at Herb Chambers
It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. Always happy to bring my car for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that James and the team at Herb Chambers BMW of Boston consistently provide you with excellent service. Thank you for your kind words, and we look forward to assisting you again next time!
The service I received at this dealership was excellent!
The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P.
The service I received at this dealership was excellent!
The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Theo, Dan, and Issachar provided such exceptional service during your visit to Herb Chambers MINI of Boston! It's wonderful they could make the process seamless for you. Thank you for sharing your experience with us!
The service associates are all helpful.
The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised.
The service associates are all helpful.
The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided you with efficient and courteous service. It's great to know your car was ready ahead of schedule! Thank you for sharing your experience with us.
Higor was excellent.
Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him.
Higor was excellent.
Higor was excellent. He was Fair, honest with excellent communication. Would definitely recommend working with him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Higor provided you with excellent service at Herb Chambers BMW of Boston. Thank you for recommending him and sharing your experience!
Herb Chambers is our go-to for both sales and services.
Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky)
Herb Chambers is our go-to for both sales and services.
Herb Chambers is our go-to for both sales and services. They have very nice people, although sometimes it takes luck to find these people (we are lucky)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Herb Chambers BMW of Boston as your go-to spot! We're glad to hear you've had positive experiences with our team. We appreciate your feedback and look forward to serving you again soon!
Herb Chambers BMW is very responsive and highly
Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, .
Herb Chambers BMW is very responsive and highly
Herb Chambers BMW is very responsive and highly professional. I can count on them to take great care of my vehicle, .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to know that Herb Chambers BMW of Boston has earned your trust with our responsive and professional service. We look forward to continuing to take great care of your vehicle!