Herb Chambers BMW MINI of Boston

Been servicing my car here for 5 years, and can not imagine going somewhere else for service. Simple fact that Matthew Krappe is there present makes me feel very comfortable with all the services needed. Matt, the moment I see you behind the desk I know I'm in extra good hands. An absolute asset to the dealership. Your knowledge, professionalism, politeness, and desire to help others are the reason why I continue servicing my car with the BMW Herb Chambers. Sometimes the words don't do justice to how grateful I am to all you have done!!!!

I was quite nervous buying a new car, it was my first. David made the experience so easy and fun! He was so helpful, answered my many, many questions, and made me feel at ease. David took the time to show me all the different options that I could get with the mini. He was upfront and honest about the packages that came with the car and whether I really needed them, based on what I had said I wanted. I never felt rushed or pressured; David and Moustafa, who took car of financing, spent time getting to know me and making sure I understood the entire buying process and what I was signing up for. They were amazing and I will definitely be going back when it's time for a new car! I could not be happier with my mini and the team at Herb Chambers Mini!

Jing helped my wife and I lease a new 2017 530 and I couldn???t be happier with how the process went. He was professional from the start and flexible with us needing to come into the dealership multiple times as we looked at different vehicles. As I was looking for a car they did not have in their inventory, Jing and Herb Chambers of Boston did a great job locating and securing the exact car I was looking for. Since the purchase, Jing has continued to reach out and make sure things are going well over the first few weeks and make himself, and the dealership, available for any wants, needs, or questions. I would highly recommend both the dealership and Jing.