Herb Chambers Chrysler Dodge Jeep RAM FI

The service was very professional and the knowledge of the situation was excellent. And the communication with Jeff was very professionalz.

Great experience. I will be back to buy another vehicle. Julio was excellent to work with.

Went in for maintenance service today and Chelsea was my service advisor. This is the 2nd time I've been in for service at this location with this vehicle and also the 2nd time I interacted with Chelsea and I will say she has been the best service advisor I have ever dealt with in all of my dealer service department interactions throughout the last 20 years. She's always helpful, accommodating,friendly & very calming to deal with.

Service manager Chelsea Waugh TOTALLY AWESOME! I had a problem with my emergency brake and she made me an appointment in 2 days! Technician great actually took me into service area to have me physically check my brake to show it seemed to be working properly! FANTASTIC service ALL around!

Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered services and the status of my Jeep.

I had a really positive experience at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was clearly explained, and I never felt pressured. Josh, my salesperson, was especially great to work with — helpful, honest, and easygoing. Overall, a smooth and professional experience from start to finish!

Jourdan Stuart is an extremely knowledgeable and experienced salesperson. She captured our requirements and was able to locate a car with every requirement met. Jourdan is extremely compassionate and professional. She took us through the entire shopping experience from identifying models, features and budgets and deciding between purchasing and leasing. Jourdan also stayed late on our first visit to the dealership to enable us to test drive multiple cars and explore options and then stayed even later the second time we came back to close the deal. She made the process of new car shopping extremely joyful. We ultimately leased a car that Jourdan had to acquire from another location. We could not have asked for a better experience. Jourdan educated us on the ins and outs of leasing since it was our first lease. I would highly recommend this Herb Chambers location for the experience that Jourdan created for us. She made shopping for a new car feel like shopping with friends.

I had the pleasure of meeting David Lachina, Finance Manager. If you want to quickly experience how the Herb Chambers reputation for excellence and customer service was built, it will only take the first few seconds of meeting David. I witnessed his professionalism and compassion in the way he treated my wife during her recent lease of a new Alfa Romeo. David stayed nearly two hours past closing to complete all of the paperwork. He had endless patience throughout the process. On top of sharing his experience and expertise while providing excellent customer service, he is an absolute gentleman. I would recommend Herb Chambers based on the experience David created for us.

A very professional, acceptionaly quick and perfectly communicated experience at herb chambers of millbury. I won't go anywhere else.

The Salesman and sales manager were very helpful in my buying of this SUV. Both were easy to work with in the sale.