Herb Chambers Ford of Westborough

4.7
(831 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
(877) 326-3668 (877) 326-3668

Inventory

See all 3 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2003.
If you are looking for a new or pre-owned Ford look no further than Herb Chambers Ford of Westborough. With the largest inventory of new and certified pre-owned we have you covered when it comes to quality selection. Our senior certified sales staff offers you an experience like no other. We specialize in customer service in our showroom and over the phone. With our brand new website you can shop all of your automotive needs and a client care specialist will reach out to you and offer red carpet treatment from initial contact. When you are shopping Ford you should think of HC Ford Of Westborough to satisfy all of your automotive needs.
New England's Largest Dealer- we don't sell cars we help people buy them

Service center

Phone number (877) 326-3668

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

4.7
(831 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

Want to share your experience with this dealership?

Write a review
5.0

Consummate professionals, thourough, efficient & kind....

Consummate professionals, thourough, efficient & kind. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem.

Dealer response

We're thrilled to hear that you enjoyed your recent visit with us! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Westborough and we hope to see you again next time!

5.0

Heather was very pleasant when I went up to the service...

Heather was very pleasant when I went up to the service desk. She remembered my name. She called me during my service appointment to see if I wanted my air filter changed as it was dirty .

Dealer response

Thanks for the fantastic feedback - we can't wait to share it with Heather! Your business is much appreciated by all of us here at Herb Chambers Ford of Westborough and we look forward to seeing you again next time!

5.0

It was a wonderful expression with Herb Chambers Ford....

It was a wonderful expression with Herb Chambers Ford. The process was very smooth and the staff members were very friendly . I would highly recommend to everyone. Thank you !

Dealer response

Thank you for the wonderful review! We appreciate you coming to visit us here at Herb Chambers Ford of Westborough and are thrilled to hear that our team made the experience a great one for you. Thanks again for your business and please don't hesitate to reach out if we can be of further assistance!

4.2

Services Improved better and better each time. I made my...

Services Improved better and better each time. I made my appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonable for the service that was being done to the truck. Overall excellent work.

Dealer response

Corey, Thank you for your honest review! We're glad we could take care of you and help keep your vehicle in top shape! We look forward to seeing you next time! - Herb Chambers Ford of Westborough

5.0

Best visit I’ve had having my car serviced and inspected,...

Best visit I’ve had having my car serviced and inspected, ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me up to speed where the service work and inspection process was along the way. She was detailed, courteous, friendly, and balanced her time well between customers without missing a beat, or getting flustered or overwhelmed. All around, a top-quality, customer-focused experience.

Dealer response

We're happy to hear it! We appreciate the great feedback and five-star rating! Heather takes great pride in their work and we're glad you felt at ease bringing your vehicle to Herb Chambers Ford of Westborough! Thank you!

5.0

Excellent service, very quick, very professional and I...

Excellent service, very quick, very professional and I was able to use my Ford points! I always bring my Ford here for service. Check the brakes the tires and for any recalls filled all the fluids change the flu and change the oil and filter

Dealer response

Thank you for trusting the Herb Chambers Ford of Westborough team with your vehicle! We're truly grateful for your support, as well as your kind words about our team, and we look forward to your next visit!

5.0

They were very helpful and effective . They were done in...

They were very helpful and effective . They were done in an hour and I did not need an appointment . The people were very friendly and helpful Thanks

Dealer response

It was our pleasure to serve you! Thank you for coming to visit us here at Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service to you again in the future!

5.0

Very pleased that we choose this dealership to service...

Very pleased that we choose this dealership to service our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would take to be completed.

Dealer response

We're happy to hear this! We appreciate you taking the time to leave us your great rating and review! We look forward to seeing you again for your next service visit! - Herb Chambers Ford of Westborough

5.0

Worked with Heather and Kiara on a tire/rim claim and...

Worked with Heather and Kiara on a tire/rim claim and both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the claim and repair back to me to keep me as up to date as possible. Also I was thrilled with the rim refinishing! My wheels looked like new. From Sales to Service my dealings with Herb Chambers Ford have been top notch. Keep up the good work!

Dealer response

Thank you so much for the wonderful review! We're thrilled to hear that Heather and Kiara took such great care of you throughout this experience and we'll be sure to share your kind comments with them and the rest of the team. We appreciate you trusting the Herb Chambers Ford of Westborough team with your vehicle and look forward to being of service to you again in the future. Take care!

5.0

As usual my experience at Herb Chambers Ford of Westboro...

As usual my experience at Herb Chambers Ford of Westboro was a no hassle stress free appointment. Kiiara was very helpful and professional and took care of my vehicle promptly. Kudos to her !

Dealer response

Thanks so much for the awesome feedback! Kiiara is a valued member of our team and we know they'll be thrilled to hear your service visit earned them five stars! We appreciate you choosing Herb Chambers Ford of Westborough for your vehicle care and look forward to seeing you at your next appointment!

Read all 831 reviews