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Colonial Volkswagen

(3,489 reviews)
Visit Colonial Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 241-8034 (866) 241-8034
Used (855) 351-4254 (855) 351-4254
Service (866) 241-8089 (866) 241-8089

Reviews

(3,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Volkswagen from DealerRater.

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Cal was incredibly helpful and patient to find the...

Cal was incredibly helpful and patient to find the perfect fit for us!! We tried 4 different cars and two different finance options before we found our match! Our selection is a hit!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shaun was kind, polite, honest and very easy to work...

Shaun was kind, polite, honest and very easy to work with. I would recommend visiting him if you're looking for a car! Best car Experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience purchasing a preowned vehicle. Cal Angus...

Great experience purchasing a preowned vehicle. Cal Angus was awesome, very informative and made this a fun experience. There was excellent service all around and we are very happy we chose Colonial Volkswagen of Westborough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service Dept.

Bill and John were very professional as usual. Thank you. Dick Ray

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I needed a same day appointment as my car had died and...

I needed a same day appointment as my car had died and been towed to the dealer. I received fast and efficient service, my car was ready by 1.30 that day. I was surprised, relieved and pleased with the service. Yes I recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience. Have purchased last two vehicles here...

Great experience. Have purchased last two vehicles here and will buy more. Bill McGrath, lead service director is great. Dealership is clean, people are friendly, and service check in is flawless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a great experience buying a preowned vehicle....

I had a great experience buying a preowned vehicle. Quick, on my schedule, hassle free. Everyone was very friendly and helpful. I will refer others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience was excellent. Joe Patrock answered all...

My experience was excellent. Joe Patrock answered all questions and expedited the entire process. Excellent service all around. Top Notch across the board. Gina Martinez followed up my online inquiry next day. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were great to work with and also addressed the...

They were great to work with and also addressed the issues with my car as quickly as possible. They were also sympathetic to my financial situation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Serves of Colonial Volkswagen of Westborough is...

The Serves of Colonial Volkswagen of Westborough is excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great, excellent, great! Aleksandr ab, PhD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.