Reviews
Great service!
Great service! Purchasing experience was really good. Anthony and Bibi were the best! Overall a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good place to buy and service your vehicle.
Very good place to buy and service your vehicle. I definitely recommend Westboro Toyota. 5 star experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Place was relatively clean and people were polite.
Place was relatively clean and people were polite. O really appreciated Leo. He’s great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All is well.
All is well.Thanks a lot Mason and Westborough Toyota Company.All is well l.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very helpful.
They were very helpful. I had an unexpected emergency recall. I am driving to NC next week was glad they could get me in so quickly. I’ve gone there for the past three years. They also checked everything out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony was amazing and so was Jessica my financial
Anthony was amazing and so was Jessica my financial advisor. Anthony went above and beyond.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
During the installation of some additional options (e.
During the installation of some additional options (e.g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as if it never happened") but botched the job and created clearly visible body paint work with poorly blended boundaries, paint that blogged together, and an area that was much larger than necessary. After repeated attempts to resolve the situation amicably with fair compensation for a new car now that has noticeable body work, which lowers the value of the car materially, the manager (Tony) and the sales team (Leo and Jess) all stopped responding to me or picking up my calls. This has been a totally unacceptable experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Anthony was exceptional great and went above and beyond.
Anthony was exceptional great and went above and beyond. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very clean, nice waiting area, friendly staff, good
Very clean, nice waiting area, friendly staff, good selection of cars available, easy to get to location
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eges was excellent when presented with hurdles and
Eges was excellent when presented with hurdles and finding resolutions. He was not pushy and did not try to oversell anything. It was a relaxing and enjoyable shopping experience. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car