Reviews
Write a reviewOnce again we had a great experience at Westboro Toyota!
Once again we had a great experience at Westboro Toyota! Our sales associate Alex M and Business Manager Alex were very helpful and professional. Walked in with our vehicle and walked out same evening in an upgrade! Thanks Westboro Toyota!
My window has been vandalized/broken and I didn’t have a
My window has been vandalized/broken and I didn’t have a garage so I took it right to the dealer they allowed me to store it on site and went out of their way to make me feel better. Thank you Juan and the compassionate service team!
Do not trust anything you are told by the Westboro Toyota
Do not trust anything you are told by the Westboro Toyota sales team. Robert in internet sales made an appointment for me to test drive a new Highlander Platinum on 4/27/22. I was assured that the vehicle was on site and was even provided with a window sticker. I drove an hour to get to the dealership only to find out that the vehicle was not there and was never there! Sales then seemed to think that I was stupid enough to give them a non-refundable deposit for another vehicle that may show up in the future.
Untrustworthy
Do not trust anything you are told by the Westboro Toyota sales team. Robert in internet sales made an appointment for me to test drive a new Highlander Platinum on 4/27/22. I was assured that the vehicle was on site and was even provided with a window sticker. I drove an hour to get to the dealership only to find out that the vehicle was not there and was never there! Sales then seemed to think that I was stupid enough to give them a non-refundable deposit for another vehicle that may show up in the future.
La peor experiencia buscando auto en un dealer.
Fui a este dealer y nos atendió un señor ni el nombre pude tomar. Este señor fue y buscó la llave rápidamente para hacer el test drive y empezó hacer preguntas y cuando le dijimos que queremos financiar con mi banco dijo que tenía que ser con ellos y si lo hacía con mi banco que nos venden la unidad mil dólares más. Es la segunda vez que voy a ver auto a este sitio y nos atiende el mismo señor. Horrible servicio nose como pueden tener vendedores así. Este señor está de retirarse YA!
My car was incorrectly towed to this dealership and the
My car was incorrectly towed to this dealership and the service specialist John Hensen was so kind as to help me coordinate a second tow to the correct location. I couldn’t be more appreciative, as I was having no work done by the dealership at that time.
Great RAV4 buying experience from Westboro Toyota
My wife and I have had wonderful experience buying the new RAV4 XLE 2022 from Westboro Toyota. Ricky was the first salesperson with whom we discussed the need for a new car. He is very professional, knowledgeable, and respectful and explained everything that we need to know about the new car buying process very patiently. We had to wait for more than 2 months to get the car with the color of our choice. Whenever I called him or texted him, we have received responses which encouraged us to wait patiently. 3 days ago, we have received a call from BB, a genuinely nice, knowledgeable, and respectful salesperson or manager who explained to us the availability of the Car with the color of our choice. We have had friendly conversation with BB and the Finance Manager, and we got the car in 2 days after completing all works related to Car buying. It has been a wonderful experience. Also, we would like to let you know that we have been getting excellent service from the Service team for other Toyota vehicles for 11 years. We would highly recommend Westboro Toyota for great buying and service experience.
Be Carefull
I bought a 2020 Corolla on Presidents Day 2020 I was going to pay cash . I was told if i financed thru Toyota credit for min. of 4 months which was a rate 6%+ that i would get extra years of Toyota Care. When i called as my 2yrs were running out i was told it wasn`t true. Get everything in writing not happy
Had my RAV4 serviced at Westboro Toyota for the first
Had my RAV4 serviced at Westboro Toyota for the first time and was fortunate to get Marissa Michele’s, as my Service Rep. She was pleasant and friendly and made me feel welcome, as she gave me a tour of the dealership. She went over the invoice and explained the work that was performed and waited with me as the invoice was processed with her assistance. She is an asset to your establishment. Angela Muise
John in service was awesome to work with 5 start person
John in service was awesome to work with 5 start person and dealership. highly recommended