Diamond Chevrolet, Buick, GMC, Cadillac

4.4
(200 reviews)

Reviews

4.4
(200 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great experience!

Everyone was very nice, did not feel like there was too much pressure.

1.0

sub par maintenance

High pressure sales experience. First oil change, tire rotation and DEF top off was to be included. They did Not fill the DEF or rotate the tires. Also had issues with the truck not starting 2 times that they were going g to investigate. They couldn?t figure out the problem without the computer code telling them what to do. Picked up the truck after hours so I couldn?t have them rotate the tires ant top off the DEF. Nobody every reached back out to me. I won?t be going back there.

5.0

Trouble with car repairs

I was having a Really hard time getting my car that I purchased from Diamond repaired. Transmission problems, they couldn't find out what the problem was after replacing a few things. They helped me by putting me in another vehicle for relatively the same monthly car payment.

2.0

2018 Silverado service

Terrible I?ll never go back or recommend to anyone.

1.0

Watch out with these guys!

Worst dealership I've been to. Sales managers are sleazy and try every trick in the book to dupe you. Not straight shooters. Worse than the typical car salesmen.

4.5

Chevy Traverse

I have been servicing with Diamond a long while now so I didn?t expect anything less regards to quality and that is exactly what I got servicing my Chevy.

5.0

Equinox

Great experience. Found my vehicle online. Visited one time, and had the car in less than a week.

5.0

Returning my leased Buick Encore

I needed to return my leased vehicle 9 months early and Jason Testagrossa helped me beyond my expectations. Jason was extremely helpful with my return and I could not have expected better from anyone else. Jason is a pleasant sales man and is concerned with helping me and getting the best deal.

5.0

GMC 3500 Denali purchase

I am not much of the “review” type person, However, I feel this company is worth the time. From the days when I had nothing and no one, they have always treated me with respect and helped me any way they could. I remember having terrible credit, a single cab truck and having another child on the way and no other vehicle. They did what they could to help me. I have purchased what seems my hundredth truck from them now. I have watched the salesman grow from salesman to managers to general managers. I have seen this dealership keep salesman instead of being a revolving door. To my belief, that is because it truly is a family dealership. From the late grandfather, to david, the son, and now Jonathan the general manager. When you enter that dealership they make sure you are part of the Diamond family. Not only are you a customer buying a vehicle, but years later the service team will also always back you up. If you want a GMC, Cadillac or Chevy- Diamond is the place to shop.

2.3

Bad loan officer

They have a great sales team but their loan manager sucks he doesn?t listen to the customer he want the customer to go with their bank because of his cuts with their bank even when my bank is offering low interest rate than their bank we went ahead set up the loan with their bank without my knowledge because of him Diamond ll be the last place I?ll go for my next car

Dealer response

We avoid reviewing specific credit situations publicly. At any time, our customers are more than welcome and encouraged to seek the lowest interest rate possible. We are sorry you feel this way and would be happy to help look into a more acceptable interest rate. Please reach out to one of our sales managers and they will be happy to assist you.

Read all 200 reviews