Reviews
I had a fantastic experience at Harr Toyota.
I had a fantastic experience at Harr Toyota. My salesman was Harr and he was absolutely terrific. I couldn’t have ask for a better experience. My car was delivered to me , which was unexpected and I appreciated that very much!!!!! My car was delivered to me the very next day. Nana had all of my paperwork ready for me and everything was done in timely manner!!!!! I would definitely recommend Harr’s to anyone and would go back to Harr’s. Thank You soooooo much Nana job well done awesome customer service!!!!!!
I had a fantastic experience at Harr Toyota.
I had a fantastic experience at Harr Toyota. My salesman was Harr and he was absolutely terrific. I couldn’t have ask for a better experience. My car was delivered to me , which was unexpected and I appreciated that very much!!!!! My car was delivered to me the very next day. Nana had all of my paperwork ready for me and everything was done in timely manner!!!!! I would definitely recommend Harr’s to anyone and would go back to Harr’s. Thank You soooooo much Nana job well done awesome customer service!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're grateful to have been a part of your car-buying experience at Harr Toyota. Our team is pleased that we could assist and make the process smooth for you. We appreciate your recommendation.
I scheduled an appointment at Harr Toyota for June 11,
I scheduled an appointment at Harr Toyota for June 11, 2025, to purchase a 2019 Toyota RAV4 XLE that was advertised online as Toyota Gold Certified with a clean vehicle history. I did my research, confirmed details ahead of time, and came with cash in hand, fully prepared to buy the car. When I arrived, I was assisted by a salesperson named Nana, who immediately told me the SUV had a severe mold problem. He showed me pictures of the vehicle completely dismantled from the inside and said it wouldn’t be ready until July. I asked to see the car myself and was shocked to find it stripped and clearly not drivable. None of this was disclosed beforehand. To add to the confusion, Nana then said that because of the year, the SUV was actually Silver Certified, not Gold — even though it was advertised as Gold Certified. Between the false certification, the undisclosed damage, and the car being in unusable condition, I felt completely misled. After all that, I was still questioned about why I wanted the vehicle — despite having done my homework, scheduled an appointment, and arrived ready to buy. This experience felt like a bait-and-switch, and a complete waste of my time. I left disappointed and frustrated. I cannot recommend Harr Toyota to anyone looking for transparency, professionalism, or honesty.
I scheduled an appointment at Harr Toyota for June 11,
I scheduled an appointment at Harr Toyota for June 11, 2025, to purchase a 2019 Toyota RAV4 XLE that was advertised online as Toyota Gold Certified with a clean vehicle history. I did my research, confirmed details ahead of time, and came with cash in hand, fully prepared to buy the car. When I arrived, I was assisted by a salesperson named Nana, who immediately told me the SUV had a severe mold problem. He showed me pictures of the vehicle completely dismantled from the inside and said it wouldn’t be ready until July. I asked to see the car myself and was shocked to find it stripped and clearly not drivable. None of this was disclosed beforehand. To add to the confusion, Nana then said that because of the year, the SUV was actually Silver Certified, not Gold — even though it was advertised as Gold Certified. Between the false certification, the undisclosed damage, and the car being in unusable condition, I felt completely misled. After all that, I was still questioned about why I wanted the vehicle — despite having done my homework, scheduled an appointment, and arrived ready to buy. This experience felt like a bait-and-switch, and a complete waste of my time. I left disappointed and frustrated. I cannot recommend Harr Toyota to anyone looking for transparency, professionalism, or honesty.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lulu was great.
Lulu was great. We shopped around at a few places and Lulu was the most direct and honest and helpful person we've met. We came in from Boston and Harr was worth the drive. Super helpful and got a great car and got a good price on my trade-in. Would definitely go back and would definitely recommend. Lulu was excellent and I totally recommend her.
Lulu was great.
Lulu was great. We shopped around at a few places and Lulu was the most direct and honest and helpful person we've met. We came in from Boston and Harr was worth the drive. Super helpful and got a great car and got a good price on my trade-in. Would definitely go back and would definitely recommend. Lulu was excellent and I totally recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We're pleased to hear our team exceeded expectations, and that the drive from Boston was worthwhile. Enjoy your new car!
TOTALLY AWESOME!
TOTALLY AWESOME!!!! This is my second car from Harr Toyota and the first experience has been awesome. The Harr Team are very knowledgeable and professional. They will go the extra miles to ensure your happiness. Martin Duffner aka Marti is a star guy… he makes anything happen!!! I noticed he is more interested in your happiness rather than just selling you a car. I am super happy with my car purchase and is now a life customer at Harrs Toyota Gold Star Blv. I gave a five star rating because there is only five stars on the rating scale, but in truth and in fact Harrs deserves a 10 star ratings. Marti am telling you, you are doing a superb job at Harrs. Thanks for your awesome support.
TOTALLY AWESOME!
TOTALLY AWESOME!!!! This is my second car from Harr Toyota and the first experience has been awesome. The Harr Team are very knowledgeable and professional. They will go the extra miles to ensure your happiness. Martin Duffner aka Marti is a star guy… he makes anything happen!!! I noticed he is more interested in your happiness rather than just selling you a car. I am super happy with my car purchase and is now a life customer at Harrs Toyota Gold Star Blv. I gave a five star rating because there is only five stars on the rating scale, but in truth and in fact Harrs deserves a 10 star ratings. Marti am telling you, you are doing a superb job at Harrs. Thanks for your awesome support.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a car recently from Jamal at Harr Toyota he
I purchased a car recently from Jamal at Harr Toyota he was great every step of the way ,I made sure I was getting the car I wanted, don’t hesitate when looking for your next vehicle #askforJamal thank you Harr Toyota
I purchased a car recently from Jamal at Harr Toyota he
I purchased a car recently from Jamal at Harr Toyota he was great every step of the way ,I made sure I was getting the car I wanted, don’t hesitate when looking for your next vehicle #askforJamal thank you Harr Toyota
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback on your recent car purchase at Harr Toyota, and we're glad our team could assist you effectively. Your endorsement is valued deeply. Thank you for choosing us for your vehicle needs.
I purchased a used car from Toyota Harr in Worcester.
I purchased a used car from Toyota Harr in Worcester. I got the Hilo since I arrived from Sofia until I got the car , she was very kind , patient and very helpful. After a while she reached out to me offering her help in case I need it . Thank you Sofia! I highly recommend Harr Toyota.
I purchased a used car from Toyota Harr in Worcester.
I purchased a used car from Toyota Harr in Worcester. I got the Hilo since I arrived from Sofia until I got the car , she was very kind , patient and very helpful. After a while she reached out to me offering her help in case I need it . Thank you Sofia! I highly recommend Harr Toyota.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear about your positive experience with our team at Harr Toyota. It's great to know that you were well supported throughout your used car purchase process. We appreciate your recommendation.
The process from the time I logged in to search for a
The process from the time I logged in to search for a truck to the time of purchasing was all smooth and straight forward. All the staff involved were very cautious dedicated and helpful.
The process from the time I logged in to search for a
The process from the time I logged in to search for a truck to the time of purchasing was all smooth and straight forward. All the staff involved were very cautious dedicated and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The process from the time I logged in to search for a truck to the time of purchasing was all smooth and straight forward. All the staff involved were very cautious dedicated and helpful.
Jamal was outstanding.
Jamal was outstanding. His initial follow up was the reason we ended up at Harr. Buying a car was easy and the Harr customer service was excellent. I’d recommend Jamal and Harr any time.
Jamal was outstanding.
Jamal was outstanding. His initial follow up was the reason we ended up at Harr. Buying a car was easy and the Harr customer service was excellent. I’d recommend Jamal and Harr any time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Harr dealership with its friendly and knowledgeable
The Harr dealership with its friendly and knowledgeable staff made my new car purchase experience a positive one.
The Harr dealership with its friendly and knowledgeable
The Harr dealership with its friendly and knowledgeable staff made my new car purchase experience a positive one.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with, financing was great.
Easy to work with, financing was great. Took longer to come to a deal then I would have really wanted.
Easy to work with, financing was great.
Easy to work with, financing was great. Took longer to come to a deal then I would have really wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car