Reviews
Matt helped buying bmw x5. It was quick and smooth. Also...
Matt helped buying bmw x5. It was quick and smooth. Also really want to appreciate his help with issue with tire pressure leak after buying, helped me getting corrected under Automax warranty. Thanks for following up post sale.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Car shopping can be STRESSFUL- but, Nick made it so easy...
Car shopping can be STRESSFUL- but, Nick made it so easy that I almost forgot I was spending $24k! I came in knowing what I wanted and Nick made it happen. He was welcoming, warm, knowledgable and never made me feel pressured to make any decisions. Throughout the process he found a unique way to be communicative– without being overbearing and was a genuinely nice human that you won't mind spending time with. I also really appreciated how COVID conscious the dealership was- masks, social distancing and hand sanitizer- oh my! I'm hoping to not need to buy a new car for myself again for a while- but would STRONGLY recommend Nick and the team at AutoMax in Framingham to anyone that is looking for a dealership that is fully loaded with kindness, transparency and confidence. Thanks, Nick and team- I appreciate you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Otimo atendimento, se empenham ao maximo para nos ajudar...
Otimo atendimento, se empenham ao maximo para nos ajudar a fazer um bom negocio, no meu caso; vendedor Matheus, super atencioso e prestativo, 100%satisfeito.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Within all the stores I went to, I never saw a store as...
Within all the stores I went to, I never saw a store as efficient and a seller as attentive. I will recommend the store to all my friends and return to do business with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! Was worth the two hour drive to this...
Great experience! Was worth the two hour drive to this dealer! Igor was excellent giving a no pressure feeling! Truck was detailed amazingly! Will recommend this dealership! Ask for Igor!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My overall experience was efficient and satisfactory....
My overall experience was efficient and satisfactory. Igor answered all of my questions and kept me up to date on the process. The car matched the ad and was ready to go. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Recently bought a preowned 2017 Lexus.., my sales...
Recently bought a preowned 2017 Lexus.., my sales associate was Nick Villa. Nick was excellent to work with.. professional and answered all my questions and texts. Automax is fortunate to have Nick Villa!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fast and efficient, got my car in a day. Made the entire...
Fast and efficient, got my car in a day. Made the entire finance process so easy. Awesome staff great energy. Definitely worth going I recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matheus is great guy, very happy with my purchase. Very...
Matheus is great guy, very happy with my purchase. Very friendly and went above and beyond to make sure everything was done perfectly. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can put into words how easy and pleasant it was dealing...
I can put into words how easy and pleasant it was dealing with Automax and Matheus. Pure professionalism from making appointment online to first meeting, through the purchase process, financial aspect and finally delivery of the vehicle. I am absolutely blown away with this dealer and sales representative and have & will highly recommend them to anyone I talk with looking to purchase a vehicle. Thank you very much to Matt and the entire team at Framingham Automax
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car