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Colonial Chevrolet

(2,133 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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Great experience

This is my second time purchasing a new vehicle from Colonial Chevrolet. Even though I live 40 miles from them, I will go back again for my next purchase. The people working there are great, the facility is very nice and the inventory of trucks is good. They run the dealership the way they should all be run. No 'smoke and mirrors" or high pressure - just straightforward customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, we really appreciate your wonderful feedback and your continued business with us! Congratulations on your new vehicle! If you ever have additional questions or needs, please let us know! All the best, John Woodland, GM (978) 263-1000

Far exceeded our expectations!

Picked up our new car today. All I have to is WOW! Colonial Chevy of Acton has by far exceeded our expectations. They have gone above and beyond to support us on the service and sales side of things. We had a very unique yet painful situation that they made right. Not many companies would deliver such loyalty to their customers and back their products quality like Colonial. It makes me feel so blessed that we have found such service and support. It’s so important to align yourself with companies that respect you and back their product and will only deliver the very best! Thank you Larry, John, Jim, Mike, Steve and Dan of Colonial Chevy for all you have done for this family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out and congratulations on your new car! Reviews like these mean the world to us here at Colonial Chevrolet! I will personally share your feedback with my team to assure others are able to experience situations such as yours! Best, John Woodland, GM (978) 263-1000

Great Experience

Everyone was very friendly and helpful. The test drive was very extensive and informative. I leased a well made and reliable Equinox. An easy lease process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Equinox! Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. If you need anything else in the future please feel free to come back and visit us any time! Best, John Woodland, GM (978) 263-1000

Best car buying experience ever thanks to Dave Fillmore

I just purchased a Tahoe from Mr. Fillmore and the rest of the Colonial team. From the moment I walked in I enjoyed my experience. No pressure to buy and I got a great deal on a great car. I would highly recommend working with Dave and his team. They even delivered my car to Cape Cod!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Vervaine! It’s quite an accomplishment to hear that Dave and the team provided you with the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, John Woodland, GM (978) 263-1000

Easy - no pressure - great deal!! Will shop here again!

I worked with Justin from Colonial Chevy in Acton. He was easy going, no pressure, striaghtforward and helped me get to where I needed to be on my trade in and with the vehicle I purchased. I will be shopping at colonial again! Thanks ! -Brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I’m grateful you chose us to trade in your vehicle, Brian. I am pleased to hear about your excellent experience working with Justin! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Respectfully, John Woodland, GM (978) 263-1000

great experience

Mike and Dave were awesome to work with top-notch !!!!!!!!!! It was a awesome experience from start to finish.Would not even think about buying a truck any where else. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review of Colonial Chevrolet. Congratulations on your purchase! I am happy to hear Mike and Dave were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Respectfully, John Woodland, GM (978) 263-1000

Review

Great service at great road in Acton Salesmen work with you with out pressure and give you time to pick the best car for you and your family. We are very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review and congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback and we look forward to seeing you again! Sincerely, John Woodland, GM (978) 263-1000

Happiness

Great service Quickly deal Salesmen was great to answer all my questions, worked with me on a great truck. Overall my wife and I are very happy with our first experience with Colonial. We can forget to thank you the general manager, very polite and professional Gave us a time to think with out pressure. That is a customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your vehicle. If you ever need anything in the future, please don't hesitate to let us know. Take care! Be well, John Woodland, GM (978) 263-1000

Excellent Salesman!!!

Joe Pelligrini has always treated us well. If it wasn't for him being there we would not go back to Colonial Chevrolet. He and Michael Sparks were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cindy, thank you for providing us with feedback regarding your recent visit. Joe and Michael work hard to keep our customers coming back to Colonial Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you soon! Be well, John Woodland, GM (978) 263-1000

Luke is the best!

I recently purchased an off-brand used vehicle from Colonial Chevrolet and had a really pleasant and easy experience. From the first phone call through the final sale (which we accomplished in less than 24hrs!) my sales representative Luke was attentive, knowledgeable, a pleasure to converse with, and most importantly listened to my requests. He didn't try to steer me away from my choice in vehicle, get me to purchase needless extras, or leverage me into a more expensive vehicle (the same goes for the Finance representative as well!). From the start, I was treated with respect and that never wavered throughout the entire process. Thank you Colonial Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and this review of Colonial Chevrolet, Mark. Congratulations on your purchase! I am happy to hear Luke and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Respectfully, John Woodland, GM (978) 263-1000