Reviews
I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was MY fault and I apologize to all involved. And that is why I love Colonial Chevrolet!
I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was MY fault and I apologize to all involved. And that is why I love Colonial Chevrolet!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good for warranty work and basic service but very expensive for repairs. Quote for repair was over 50% higher than a high quality local repair shop.
Good for warranty work and basic service but very expensive for repairs. Quote for repair was over 50% higher than a high quality local repair shop.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Bill sorry to hear you did not have a 5 star experience at our dealership. We strive for everyone to have a great experience here. Please contact me directly would love a chance to talk with you regarding this review. Bob Fahey Service Director 978-263-1000 bfahey@colonialchevrolet.com
Quick turnaround Full explanation of the situation, causes and costs. And it works. Two more words
Quick turnaround Full explanation of the situation, causes and costs. And it works. Two more words
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team restored your Chevrolet Tahoe swiftly, provided clear repair details, and got you back on the road smoothly. Michael and our team appreciate your five-star feedback. John Woodland General Manager jwoodland@colonialchevrolet.com
Always have a pleasant experience. Scheduling service is simple and timely. I usually meet my salesman Matt while I am waiting and he has been so helpful both during the buying process and subsequently as well
Always have a pleasant experience. Scheduling service is simple and timely. I usually meet my salesman Matt while I am waiting and he has been so helpful both during the buying process and subsequently as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting how simple and timely scheduling service for your Chevrolet has been. We’re glad our team has been so helpful during both your purchase and service visits, and we look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com
Luke at Colonial was so great to work with a very responsive dealership and gave me what I asked for on my trade, definitely recommend Acton Chevrolet to anyone what a great team
Luke at Colonial was so great to work with a very responsive dealership and gave me what I asked for on my trade, definitely recommend Acton Chevrolet to anyone what a great team
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our team. Luke is thrilled to have provided the trade value you requested and to hear you found us responsive. Enjoy your new Chevrolet Colorado. John Woodland General Manager jwoodland@colonialchevrolet.com
Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting to the dealership. Diagnosed the problem, sent a driver for the necsssry parts and had me on the road within 3 hours. Amazing service
Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting to the dealership. Diagnosed the problem, sent a driver for the necsssry parts and had me on the road within 3 hours. Amazing service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear we got your Chevrolet Equinox into the bay so quickly and had you back on the road in just a few hours. Coordinating a fast diagnosis and parts delivery was key to keeping your trip on track. Thank you for the five-star rating and safe travels! John Woodland General Manager jwoodland@colonialchevrolet.com
Hailey was very nice and accommodating. Made my purchase very smooth. The finance team did a great job getting me a good deal and rate.
Hailey was very nice and accommodating. Made my purchase very smooth. The finance team did a great job getting me a good deal and rate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to hear Hailey was accommodating and made your purchase smooth. Our finance team is pleased they could find a rate that worked for you. Enjoy your Chevrolet Colorado and congratulations on your new ride! John Woodland General Manager jwoodland@colonialchevrolet.com
I have dealt with Colonial Chevrolet with the purchases of at least 4 vehicles over a period of 15 years. They are reputable and knowledgeable. I would not hesitate to recommend this dealership to any of my family and friends. Big shoutout to my salesman Jim M. for always helping me find the vehicle I want.
I have dealt with Colonial Chevrolet with the purchases of at least 4 vehicles over a period of 15 years. They are reputable and knowledgeable. I would not hesitate to recommend this dealership to any of my family and friends. Big shoutout to my salesman Jim M. for always helping me find the vehicle I want.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that you’ve trusted us for your Chevrolet Traverse needs over the past 15 years. We’re glad Jim has been instrumental in helping you find the perfect vehicle. Thank you for recommending us to your family and friends. John Woodland General Manager jwoodland@colonialchevrolet.com
The honesty and respect for customers is outstanding. I fully trusted every word Matt said. He answered all my questions and explained everything to me in great detail. My last car I bought was from Colonial in Watertown. Their customer service was great then and now after going to Colonial in Acton, I must say that they’ve become amazing . I will definitely recommend this dealership to everyone I know who’s looking for a new car!!
The honesty and respect for customers is outstanding. I fully trusted every word Matt said. He answered all my questions and explained everything to me in great detail. My last car I bought was from Colonial in Watertown. Their customer service was great then and now after going to Colonial in Acton, I must say that they’ve become amazing . I will definitely recommend this dealership to everyone I know who’s looking for a new car!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted you experienced honesty and respect from our Acton Chevrolet team. Matthew’s clear, detailed answers are exactly what we aim for when helping someone choose a used Equinox. It means a lot that you returned after your purchase in Watertown and that you’ll recommend us to others. John Woodland General Manager jwoodland@colonialchevrolet.com
I have always been treated very well by the entire staff. Everyone seems to work well together to take care of the customers.
I have always been treated very well by the entire staff. Everyone seems to work well together to take care of the customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team worked together to ensure you felt well cared for. We’re happy your Chevrolet Silverado 1500 service went smoothly. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com