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Colonial Chevrolet

(2,158 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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The entire staff is friendly and inviting - not a typical

The entire staff is friendly and inviting - not a typical dealership experience. Also very knowledgeable on EV’s which was important to us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Erin, We are so glad we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Woodland General Manager jwoodland@colonialchevrolet.com

A great job, as always.

A great job, as always. I was in and out quickly, and at reasonable price, with great work done. Thank you, Colonial!

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  • Overall experience 5.0
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Dealer response

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

Thomas is very good at customer service and puts you at

Thomas is very good at customer service and puts you at ease for what you are having done with your vehicle and makes sure the lines of communications about what needs to be done and if you want it done.

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  • Overall experience 4.0
  • Does recommend this dealer
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

Shawn was upfront on the process, fees etc.

Shawn was upfront on the process, fees etc. A great transaction all around! The car was shipped to me and was just as described

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It's great to hear that you had such a positive experience, Andrew. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

Luke was a pleasure to work with.

Luke was a pleasure to work with. Very knowledgeable and helpful with all of my questions and needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for taking the time to share your feedback with us, Scott. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

Communication was great.

Communication was great. Service Rep was proffesional and experienced. Work was completed in the time frame that was indicated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

Kris was excellent and the tech was great at his job

Kris was excellent and the tech was great at his job friendly. Well done! Thanks, Mark

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team, Mark. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

Went in for an early morning oil change and was on the

Went in for an early morning oil change and was on the road as promised by 8:30! Thank you Bobby Webb, I'll be seeing you all at my next scheduled service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Aidan, We are very happy to hear Bobby provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

My service was done quickly.

My service was done quickly. My only quibble is that I keep my seat all the way back and whoever drove my car to the lot left the seat all the way forward. To be fair. I deal with that virtually every time someone else drives it.N

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  • Overall experience 5.0
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Dealer response

Thank you, Ms. Veronica! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

My wife and I stopped in for a test drive of a new 2025

My wife and I stopped in for a test drive of a new 2025 Chevy Equinox and right from our first step in the door we were treated like friends and the whole test drive, sales process, and finance process were very professional and easy. We aren't the negotiating type and once we knew we wanted to purchase the car we test drove, discussing the trade-in and doing what little negotiating we did was so stress-free with Joe Pellegrini. We felt like we got a great deal below MSRP and got everything we were looking for in the new car. Parrish Kelley was also a pleasure to deal with when we talked financing. He went out of his way to find the cheapest rate for us and got us into the monthly payments we were looking for without any stress in the process. The whole process was amazing. We love it at Colonial Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ryan, for your excellent review! We are so glad that Joe and Parrish had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com