Reviews
The best car buying experience by far!
The best car buying experience by far! Paul Macchi was fantastic to work with and found us the perfect car! Thrilled with our 2019 Cherokee Limited and the service we were provided!
The best car buying experience by far!
The best car buying experience by far! Paul Macchi was fantastic to work with and found us the perfect car! Thrilled with our 2019 Cherokee Limited and the service we were provided!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that you had the best car buying experience at Imperial Chevrolet. It's great to know that Paul was fantastic to work with and helped you find the perfect 2019 Cherokee Limited. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Imperial Chevrolet Team
Nancy Lacroix.
Nancy Lacroix...is amazing she a lady that knows how to give a comfortable experience so thankful for her knowledge and experience.....Thank you Nancy
Nancy Lacroix.
Nancy Lacroix...is amazing she a lady that knows how to give a comfortable experience so thankful for her knowledge and experience.....Thank you Nancy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jason, for your wonderful review! We're thrilled to hear you had such a comfortable experience with us at Imperial Chevrolet. It's great to know that Nancy's knowledge and expertise made a positive impact on your visit. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Imperial Chevrolet Team
New England Pellet Stove Services- local company who
New England Pellet Stove Services- local company who supports local and has a 5 star reputation. 2022 GMC work van. 23,000 miles. Bought van and immediately had transmission problems so I wanted to return it after just 3 days under their 7 day return policy. That's when they offered me 5k less for the vehicle. It's another driver so it's worth less. So I regressed and picked a different van that was also on sale. 8k less than sticker. They wouldn't honor the sale and wanted me to pay full price with a 1k discount. So I said no fix mt vehicle which had a transmission problem, pulled hard to the right, leaked air and water, all which was supposed to be fixed. 2 months the van was in the shop weekly. Because I had the inspection done on day one lemon laws didn't help. I decided to just fix it myself after 2 months. Absolutely the worst experience buying a vehicle I've ever had. We are a small business in town and thought we'd be fine as a local. What a complete rip off this stealership is. I'll never go back, EVER!
New England Pellet Stove Services- local company who
New England Pellet Stove Services- local company who supports local and has a 5 star reputation. 2022 GMC work van. 23,000 miles. Bought van and immediately had transmission problems so I wanted to return it after just 3 days under their 7 day return policy. That's when they offered me 5k less for the vehicle. It's another driver so it's worth less. So I regressed and picked a different van that was also on sale. 8k less than sticker. They wouldn't honor the sale and wanted me to pay full price with a 1k discount. So I said no fix mt vehicle which had a transmission problem, pulled hard to the right, leaked air and water, all which was supposed to be fixed. 2 months the van was in the shop weekly. Because I had the inspection done on day one lemon laws didn't help. I decided to just fix it myself after 2 months. Absolutely the worst experience buying a vehicle I've ever had. We are a small business in town and thought we'd be fine as a local. What a complete rip off this stealership is. I'll never go back, EVER!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Service center was extremely helpful with what I needed,
Service center was extremely helpful with what I needed, would definitely recommend! Excellent service and friendly staff.
Service center was extremely helpful with what I needed,
Service center was extremely helpful with what I needed, would definitely recommend! Excellent service and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Brittney, for your wonderful review! We’re thrilled to hear that our service center was able to assist you effectively. Your recommendation means a lot to us at Imperial Chevrolet. We look forward to serving you again in the future! Sincerely, The Imperial Chevrolet Team
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Incase you've been a victim of fake investment platforms,
Incase you've been a victim of fake investment platforms, fake real estate agents, romance scams, fake loan agencies or any other type of online scams worry no more. I wish to inform you all about the charge back experts ( FLASH RECLAIM G MAIL COM or FLASH RECLAIM OUT LOOK COM )which has proven to be invaluable in helping me retrieve funds following my unfortunate encounter with a fraudulent scheme. Should you require assistance with financial recovery, I highly recommend consulting their services as they have demonstrated exceptional proficiency in this field.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Firas was fantastic.
Firas was fantastic. He was very knowledgeable and easygoing. It was a very pleasant and easy experience buying my new car. I highly recommend Imperial.
Firas was fantastic.
Firas was fantastic. He was very knowledgeable and easygoing. It was a very pleasant and easy experience buying my new car. I highly recommend Imperial.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Wendy! We truly appreciate your kind words about your experience at Imperial Chevrolet. We're thrilled to hear that you found the process pleasant and that Firas was able to assist you in finding your new car. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Imperial Chevrolet Team
Worked with Paul Macchi, he helped find the right car I
Worked with Paul Macchi, he helped find the right car I wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly recommend Paul
Worked with Paul Macchi, he helped find the right car I
Worked with Paul Macchi, he helped find the right car I wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly recommend Paul
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and our team, and we look forward to working with you again.
Great experience.
Great experience. Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you contact him for any New vehicle purchase..
Great experience.
Great experience. Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you contact him for any New vehicle purchase..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They made a new car key .
They made a new car key . Lost mine unfortunately they got me in fast! I appreciate the fast jbb they did. I would recommend Imperial to anyone. We have bought our cars there. BEST !
They made a new car key .
They made a new car key . Lost mine unfortunately they got me in fast! I appreciate the fast jbb they did. I would recommend Imperial to anyone. We have bought our cars there. BEST !
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Dorothy! We're thrilled to hear that we were able to assist you quickly with your new car key. At Imperial Chevrolet, we strive for excellence, and it's wonderful to know you’ve had great experiences with us. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Imperial Chevrolet Team
Ken N.
Ken N. was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!!
Ken N.
Ken N. was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car