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Imperial Chevrolet

(1,852 reviews)
Visit Imperial Chevrolet
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 7 awards
2020 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (508) 340-4647 (508) 340-4647
Used (508) 379-2106 (508) 379-2106
Service (508) 388-6106 (508) 388-6106

Inventory

See all 351 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
At Imperial we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory we also offer a fun comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!
The best prices service and selection are in "The Little Town Of Mendon!"

Service center

Phone number (508) 388-6106

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chevrolet from DealerRater.

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The best car buying experience by far!

The best car buying experience by far! Paul Macchi was fantastic to work with and found us the perfect car! Thrilled with our 2019 Cherokee Limited and the service we were provided!

The best car buying experience by far!

The best car buying experience by far! Paul Macchi was fantastic to work with and found us the perfect car! Thrilled with our 2019 Cherokee Limited and the service we were provided!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had the best car buying experience at Imperial Chevrolet. It's great to know that Paul was fantastic to work with and helped you find the perfect 2019 Cherokee Limited. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Imperial Chevrolet Team

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Nancy Lacroix.

Nancy Lacroix...is amazing she a lady that knows how to give a comfortable experience so thankful for her knowledge and experience.....Thank you Nancy

Nancy Lacroix.

Nancy Lacroix...is amazing she a lady that knows how to give a comfortable experience so thankful for her knowledge and experience.....Thank you Nancy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Jason, for your wonderful review! We're thrilled to hear you had such a comfortable experience with us at Imperial Chevrolet. It's great to know that Nancy's knowledge and expertise made a positive impact on your visit. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Imperial Chevrolet Team

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New England Pellet Stove Services- local company who

New England Pellet Stove Services- local company who supports local and has a 5 star reputation. 2022 GMC work van. 23,000 miles. Bought van and immediately had transmission problems so I wanted to return it after just 3 days under their 7 day return policy. That's when they offered me 5k less for the vehicle. It's another driver so it's worth less. So I regressed and picked a different van that was also on sale. 8k less than sticker. They wouldn't honor the sale and wanted me to pay full price with a 1k discount. So I said no fix mt vehicle which had a transmission problem, pulled hard to the right, leaked air and water, all which was supposed to be fixed. 2 months the van was in the shop weekly. Because I had the inspection done on day one lemon laws didn't help. I decided to just fix it myself after 2 months. Absolutely the worst experience buying a vehicle I've ever had. We are a small business in town and thought we'd be fine as a local. What a complete rip off this stealership is. I'll never go back, EVER!

New England Pellet Stove Services- local company who

New England Pellet Stove Services- local company who supports local and has a 5 star reputation. 2022 GMC work van. 23,000 miles. Bought van and immediately had transmission problems so I wanted to return it after just 3 days under their 7 day return policy. That's when they offered me 5k less for the vehicle. It's another driver so it's worth less. So I regressed and picked a different van that was also on sale. 8k less than sticker. They wouldn't honor the sale and wanted me to pay full price with a 1k discount. So I said no fix mt vehicle which had a transmission problem, pulled hard to the right, leaked air and water, all which was supposed to be fixed. 2 months the van was in the shop weekly. Because I had the inspection done on day one lemon laws didn't help. I decided to just fix it myself after 2 months. Absolutely the worst experience buying a vehicle I've ever had. We are a small business in town and thought we'd be fine as a local. What a complete rip off this stealership is. I'll never go back, EVER!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Service center was extremely helpful with what I needed,

Service center was extremely helpful with what I needed, would definitely recommend! Excellent service and friendly staff.

Service center was extremely helpful with what I needed,

Service center was extremely helpful with what I needed, would definitely recommend! Excellent service and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Brittney, for your wonderful review! We’re thrilled to hear that our service center was able to assist you effectively. Your recommendation means a lot to us at Imperial Chevrolet. We look forward to serving you again in the future! Sincerely, The Imperial Chevrolet Team

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Incase you've been a victim of fake investment platforms,

Incase you've been a victim of fake investment platforms, fake real estate agents, romance scams, fake loan agencies or any other type of online scams worry no more. I wish to inform you all about the charge back experts ( FLASH RECLAIM G MAIL COM or FLASH RECLAIM OUT LOOK COM )which has proven to be invaluable in helping me retrieve funds following my unfortunate encounter with a fraudulent scheme. Should you require assistance with financial recovery, I highly recommend consulting their services as they have demonstrated exceptional proficiency in this field.

Incase you've been a victim of fake investment platforms,

Incase you've been a victim of fake investment platforms, fake real estate agents, romance scams, fake loan agencies or any other type of online scams worry no more. I wish to inform you all about the charge back experts ( FLASH RECLAIM G MAIL COM or FLASH RECLAIM OUT LOOK COM )which has proven to be invaluable in helping me retrieve funds following my unfortunate encounter with a fraudulent scheme. Should you require assistance with financial recovery, I highly recommend consulting their services as they have demonstrated exceptional proficiency in this field.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Firas was fantastic.

Firas was fantastic. He was very knowledgeable and easygoing. It was a very pleasant and easy experience buying my new car. I highly recommend Imperial.

Firas was fantastic.

Firas was fantastic. He was very knowledgeable and easygoing. It was a very pleasant and easy experience buying my new car. I highly recommend Imperial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Wendy! We truly appreciate your kind words about your experience at Imperial Chevrolet. We're thrilled to hear that you found the process pleasant and that Firas was able to assist you in finding your new car. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Imperial Chevrolet Team

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Worked with Paul Macchi, he helped find the right car I

Worked with Paul Macchi, he helped find the right car I wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly recommend Paul

Worked with Paul Macchi, he helped find the right car I

Worked with Paul Macchi, he helped find the right car I wanted with all my request. Was pleasant and worked with us to process this sale timrly manner I needed. Responsive to all my questions. Highly recommend Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and our team, and we look forward to working with you again.

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Great experience.

Great experience. Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you contact him for any New vehicle purchase..

Great experience.

Great experience. Worked with Firas Ektilah as my salesman. He made the purchase process seamless. His customer service is second to none. I would highly recommend you contact him for any New vehicle purchase..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They made a new car key .

They made a new car key . Lost mine unfortunately they got me in fast! I appreciate the fast jbb they did. I would recommend Imperial to anyone. We have bought our cars there. BEST !

They made a new car key .

They made a new car key . Lost mine unfortunately they got me in fast! I appreciate the fast jbb they did. I would recommend Imperial to anyone. We have bought our cars there. BEST !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, Dorothy! We're thrilled to hear that we were able to assist you quickly with your new car key. At Imperial Chevrolet, we strive for excellence, and it's wonderful to know you’ve had great experiences with us. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Imperial Chevrolet Team

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Ken N.

Ken N. was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!!

Ken N.

Ken N. was extremely accommodating in sales, Uzair in management was extremely kind and helpful as well!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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