Imperial Chevrolet

4.7
(1,828 reviews)
Visit Imperial Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award View 7 awards
2020 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (508) 340-4647 (508) 340-4647
Used (508) 379-2106 (508) 379-2106
Service (508) 388-6106 (508) 388-6106

Inventory

See all 371 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2023.
At Imperial we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory we also offer a fun comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!
The best prices service and selection are in "The Little Town Of Mendon!"

Service center

Phone number (508) 388-6106

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.7
(1,828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chevrolet from DealerRater.

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5.0

I recently had the pleasure of working with Shawn Frazier

I recently had the pleasure of working with Shawn Frazier at Imperial Chevy and I must say, Shawn truly went above and beyond to ensure I had a great lease-buyout experience. From the moment I stepped onto the lot, Shawn greeted me with a warm smile and a genuine interest in helping with the lease-buyout process. What stood out to me the most was Shawn's deep knowledge . Shawn was able to answer all my questions with confidence and provide valuable insights that helped me make an informed decision whether to lease a new truck or buyout my current lease. Throughout the entire process, Shawn was very professional, courteous, and patient. He never pressured me into making a hasty decision and made sure I felt comfortable every step of the way. Thanks to Shawn's exceptional service, I drove off the lot in my truck feeling confident and satisfied. I highly recommend Shawn Frazier to anyone looking for a stress-free and enjoyable car-buying experience. Thank you for your outstanding service! Sales Manager I recently had the pleasure of interacting with sales manager Uzair at Imperial Chevy and I must say, their professionalism and dedication to customer satisfaction truly impressed me. Uzair played a pivotal role in ensuring that my car-buying experience was top-notch from start to finish. took the time to understand my needs and preferences, and he went above and beyond to make sure I was happy with my lease buyout. What stood out to me the most was Uzair's ability to lead his team effectively. He set a positive and customer-focused tone that was evident throughout the dealership. His attention to detail and commitment to excellence were truly commendable. Throughout the negotiation process, sales manager Uzair was transparent, fair, and respectful. He worked hard to address any concerns I had and made sure that I felt valued as a customer. Thanks to Uzair's leadership and dedication, I had a seamless and enjoyable car-buying experience. I highly recommend Uzair and the team at Imperial Chevy to anyone looking for a dealership that prioritizes customer satisfaction. Thank you for your outstanding service! Respectfully The Donahue's

5.0

I recently had the pleasure of working with Shawn Frazier

I recently had the pleasure of working with Shawn Frazier at Imperial Chevy and I must say, Shawn truly went above and beyond to ensure I had a great lease-buyout experience. From the moment I stepped onto the lot, Shawn greeted me with a warm smile and a genuine interest in helping with the lease-buyout process. What stood out to me the most was Shawn's deep knowledge . Shawn was able to answer all my questions with confidence and provide valuable insights that helped me make an informed decision whether to lease a new truck or buyout my current lease. Throughout the entire process, Shawn was very professional, courteous, and patient. He never pressured me into making a hasty decision and made sure I felt comfortable every step of the way. Thanks to Shawn's exceptional service, I drove off the lot in my truck feeling confident and satisfied. I highly recommend Shawn Frazier to anyone looking for a stress-free and enjoyable car-buying experience. Thank you for your outstanding service! Sales Manager I recently had the pleasure of interacting with sales manager Uzair at Imperial Chevy and I must say, their professionalism and dedication to customer satisfaction truly impressed me. Uzair played a pivotal role in ensuring that my car-buying experience was top-notch from start to finish. took the time to understand my needs and preferences, and he went above and beyond to make sure I was happy with my lease buyout. What stood out to me the most was Uzair's ability to lead his team effectively. He set a positive and customer-focused tone that was evident throughout the dealership. His attention to detail and commitment to excellence were truly commendable. Throughout the negotiation process, sales manager Uzair was transparent, fair, and respectful. He worked hard to address any concerns I had and made sure that I felt valued as a customer. Thanks to Uzair's leadership and dedication, I had a seamless and enjoyable car-buying experience. I highly recommend Uzair and the team at Imperial Chevy to anyone looking for a dealership that prioritizes customer satisfaction. Thank you for your outstanding service! Respectfully The Donahue's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Lucas was great to deal with.

Lucas was great to deal with. Imperial Chevy was a great place to buy a car. dealership was clean and well decorated. A wonderful place to visit even if your not buying a car.

5.0

Lucas was great to deal with.

Lucas was great to deal with. Imperial Chevy was a great place to buy a car. dealership was clean and well decorated. A wonderful place to visit even if your not buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

We worked with Paul Macchi on the purchase of a new Chevy

We worked with Paul Macchi on the purchase of a new Chevy Trailblazer. Paul was very patient answering all our questions thoroughly. He listened to our thoughts then made his own suggestions on possible choices. He let us test drive as many cars as we wanted. He never rushed us or pressured us to make a decision. After we made a selection, he was right there to guide us all through the purchase process.

5.0

We worked with Paul Macchi on the purchase of a new Chevy

We worked with Paul Macchi on the purchase of a new Chevy Trailblazer. Paul was very patient answering all our questions thoroughly. He listened to our thoughts then made his own suggestions on possible choices. He let us test drive as many cars as we wanted. He never rushed us or pressured us to make a decision. After we made a selection, he was right there to guide us all through the purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Shawn was very easy to work with.

Shawn was very easy to work with. He answers all my question and made what usually can be a less than a pleasant experience seamless, quick and stress free. Very nice working with you. Thanks again Shawn. Scott.

5.0

Shawn was very easy to work with.

Shawn was very easy to work with. He answers all my question and made what usually can be a less than a pleasant experience seamless, quick and stress free. Very nice working with you. Thanks again Shawn. Scott.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Ken at Imperial Cars is the absolute best!

Ken at Imperial Cars is the absolute best! I have had the privilege to work with him twice now, and was super impressed in both purchases. Ken is attentive and so much fun to work with. Ken makes the whole process so easy and it's nice to have the chance to work with someone so professional. Choose Ken and Imperial when you want to upgrade you car. I'm glad I did.

5.0

Ken at Imperial Cars is the absolute best!

Ken at Imperial Cars is the absolute best! I have had the privilege to work with him twice now, and was super impressed in both purchases. Ken is attentive and so much fun to work with. Ken makes the whole process so easy and it's nice to have the chance to work with someone so professional. Choose Ken and Imperial when you want to upgrade you car. I'm glad I did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Worked with Paul Maccchi Great salesman great

Worked with Paul Maccchi Great salesman great gentleman.He was a pleasure to work with and he wants you to get the right vehicle and right price

5.0

Worked with Paul Maccchi Great salesman great

Worked with Paul Maccchi Great salesman great gentleman.He was a pleasure to work with and he wants you to get the right vehicle and right price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Ahmed was wonderful.

Ahmed was wonderful. He went above and beyond to get me into the car I wanted. He did everything he said he was going to do. My car was checked and detailed and ready when he said it would be. I highly recommend him to anyone. Thank You very much Ahmed!!

5.0

Ahmed was wonderful.

Ahmed was wonderful. He went above and beyond to get me into the car I wanted. He did everything he said he was going to do. My car was checked and detailed and ready when he said it would be. I highly recommend him to anyone. Thank You very much Ahmed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I came to dealer looking for my dream car, and from the

I came to dealer looking for my dream car, and from the moment I walk in I was treated with respect and professionalism. Personnel to their time to help me get the car I wanted. I got more than I was looking for, Chevy Tahoe High Country, with all the luxury you can imagine. I am a happy camper, I will do business again in a future if needed to, thank you all for your help.

5.0

I came to dealer looking for my dream car, and from the

I came to dealer looking for my dream car, and from the moment I walk in I was treated with respect and professionalism. Personnel to their time to help me get the car I wanted. I got more than I was looking for, Chevy Tahoe High Country, with all the luxury you can imagine. I am a happy camper, I will do business again in a future if needed to, thank you all for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to write this 5-star review, Juan. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Imperial Chevrolet Team

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1.0

not to sure about imperial .

not to sure about imperial . i bought a used 3500 with 4000 miles . failed emissions for diesels . called left messages no reply. am i correct giving them a low score? i've bought alot of new and used chevrolets in my life never had a service problem.

1.0

not to sure about imperial .

not to sure about imperial . i bought a used 3500 with 4000 miles . failed emissions for diesels . called left messages no reply. am i correct giving them a low score? i've bought alot of new and used chevrolets in my life never had a service problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide our dealership with feedback about your experience, Tom. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Imperial Chevrolet Team

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1.0

Jean was a pleasure to deal with.

Jean was a pleasure to deal with. He made himself available and was true to his word. His efforts in the process took the sting out of walking into a facility to purchase a new vehicle.

1.0

Jean was a pleasure to deal with.

Jean was a pleasure to deal with. He made himself available and was true to his word. His efforts in the process took the sting out of walking into a facility to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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