Reviews
Always a pleasant experience!
ive been a customer for well over twenty years im on my fifth truck and I can say I was satisfied with each sale. Always was greeted politely and with a smile : always willing to work with me till I was happy with the terms
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Kgraichen: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
No Pressure Buying
My husband and I were very happy with Imperial Chevrolet. We hate to be pressured when looking at buying a truck. Louis started off on the right foot when he showed us exactly what we were looking for and then told us to take it for test drive. We didn't feel pressure at all and had the time to discuss it without have a salesperson swarming us. Buying a truck can be stressful and confusing, but we had a very positive experience with no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Found exactly what we needed!
What a wonderful buying experience we had! Celio was easy to work with. A very personable salesman who took the time to listen. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Success
My husband was looking for a particular truck with particular options. Although the truck was not on the lot at the time of our test drives, our salesman Chris Foley found what we were looking for within the timeframe necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Success: Thank you for your business and for taking the time to share your kind words about Chris Foley and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
good plac to buy a car
Found a truck I liked on their website, went there the next night to see in person. Was waited on after a few minutes and was on a test drive. Loved the truck, went through the process and forms pretty quickly. They did everything to get me in the truck and it happene.d the next day. Love my truck! Special thanks to Dave Kerr for all the work he put into this purchase! I would give this dealership a five star review except for the fact they gave me a half a tank of gas. I have never bought a truck or car and not got a full tank of gas! Just bothered me.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dear guylam1: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
Very Satisfied Customer
I am a returning customer to Imperial Chevrolet. I purchased a car 3 years ago . I recently purchased another Chevrolet vehicle and was very satisfied. Jean was an pleasure to work with. He was very pleasant to talk to and very helpful with my purchase. I have owned Chevrolet's my entire life. I would not buy a different car. He answered all my questions . Omar was also very knowledgeable with my financing. It was a real pleasure doing business with these 2 outstanding gentleman. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Very Satisfied Customer: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
Pleasant Experience
Paul helped us find a car that was affordable, comfortable, and suitable for our needs. He was honest about its features and price, answered all of our questions, and was overall very kind and easy to work with. We highly recommend this dealership and Paul!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear LisaSul: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
Amazing!
Jazz was amazing from start to finish, he knew my fears and was able to get me into a car that suits my budget!!! I was a bit intimidated walking into the dealership, but by minute 20 with Jazz. I was at ease! He even played xxxxxxxx with my son while I was in with finance! I recommend Imperial, and make sure you ask for Jazz!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear EPerron: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Jazz and the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.
Jeep Renegade
I had a great experience at a Imperial Chevrolet. I especially wanted give a huge thank you to Mo Alomar he was Amazing with helping us from start to finish. He was knowledgeable and very caring one of the best salesman I've worked with. Mo was very very respectful and went above and beyond, as well as made sure he was living us his honest opinion. We really really appreciate you mo for all your hard work. I also wanna thank Omar Lhjul the Finance Manager for helping us to gettin the best rate possible for our situation. Both men Worked really hard to make me happy and they Succeeded
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful assistance on a trade in
Jean Dalomba was extremely helpful with trading in our used vehicle and finding a car that is the right fit. Fair price, honest, helpful sales person, excellent customer service, and we feel very happy with our purchase. I strongly recommend this Dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase