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Jaguar Land Rover Sudbury

(1,487 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service fine but paying nearly $1000 for annual...

Service fine but paying nearly $1000 for annual maintenance is too high, so won’t be doing that at dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, we appreciate your feedback. Thank you for your honestly.

I just wanted to take a minute to rate my recent...

I just wanted to take a minute to rate my recent experience at Land Rover Sudbury, that was amazing. My salesman Manny Diaz, made the whole process smooth. He was very attentive and answered all my questions. Manny was very patient and made sure we were taken care off. Since I was highly satisfied, I will return in the future as well as recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to Land Rover Sudbury! We're so pleased Manny and the team could give you such excellent care!

My service representative Ryan went the extra yard to...

My service representative Ryan went the extra yard to save me significant money.. This was a very pleasant surprise and extremely helpful a Christmas time. The overall wait time estimate that he stated before the work started was right on target. It was a great experience. Thanks again Ryan ⁹

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, Ted! Thank you for the kind words and five-star rating for Ryan and the team! We look forward to seeing you at your next service visit! - Jaguar Sudbury

Hiccups initially but Aya, Service Manager, stepped in...

Hiccups initially but Aya, Service Manager, stepped in and made everything right! Thank you Aya!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that Aya could make your time at Land Rover Sudbury so much better! Thank you for your honest and clear feedback!

Rolande is terrific! Very friendly and accommodating. She...

Rolande is terrific! Very friendly and accommodating. She was knowledgeable about each vehicle we drove and interested in ensuring we bought a product that worked for us. So personable and warm. Go see Rolande!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Amy, thank you for taking the time to share your review, Amy! We're so happy that Rolande earned your 5-stars! See you next time at Land Rover Sudbury!

Lawrence and Steven were great with assisting with the...

Lawrence and Steven were great with assisting with the purchase of a new car. They took in to consideration what I was looking for and were very friendly. I would highly recommend working with the team at Land Rover Sudbury for your Land Rover. They are a great dealership with a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about your recent experience with our team! We're so glad Lawrence & Steven had the opportunity to assist you with your purchase and we'll be sure to share your kind comments with both of them. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future! - Land Rover Sudbury

Service was prompt and communication was excellent. The...

Service was prompt and communication was excellent. The staff is always very courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Land Rover Sudbury

Great customer service. Kudos to Ryan and his team. I...

Great customer service. Kudos to Ryan and his team. I would recommend landrover sudbury to my colleagues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ryan and the team Land Rover Sudbury appreciate you so much! Thank you!

The dealership is great. Clean and new. Very...

The dealership is great. Clean and new. Very professional. Good location. Very helpful staff. Knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Peter, thank you for your review! We're so happy that you recommend our team! See you next time at Land Rover Sudbury!

Bryson and his team made the entire process of repairing...

Bryson and his team made the entire process of repairing our Range Rover effortless. They are top shelf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bret, we are so proud to hear that Bryson and the team at Land Rover Sudbury could do such a great job for you!