Reviews
Bought my second Trax from John for my family.
Bought my second Trax from John for my family. Makes the transaction simple and transparent
Bought my second Trax from John for my family.
Bought my second Trax from John for my family. Makes the transaction simple and transparent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wanted a Malibu premier which Chevy is discontinued
I wanted a Malibu premier which Chevy is discontinued this year (disappointed). The dealer ship found me a 25 Malibu that was as close to a the Premier. This car had most of the Premier?s features but not all. The dealership gave me the option to buy the care or finance. Doug Connolly found time to talk to me. The sales man Lucas did a good job communicating with me. The has been the 7th new car I have bought from Connolly Chevrolet.
I wanted a Malibu premier which Chevy is discontinued
I wanted a Malibu premier which Chevy is discontinued this year (disappointed). The dealer ship found me a 25 Malibu that was as close to a the Premier. This car had most of the Premier?s features but not all. The dealership gave me the option to buy the care or finance. Doug Connolly found time to talk to me. The sales man Lucas did a good job communicating with me. The has been the 7th new car I have bought from Connolly Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Had a wonderful experience buying a car from Herb
Had a wonderful experience buying a car from Herb Connolly Chevrolet. The sales associate, Lucas, was friendly, knowledgeable, extremely helpful, and did not pressure me at all. He listened to my needs and helped me to get an excellent deal on a Volvo XC90. Hands down the best car-buying experience I’ve had. I would highly recommend Lucas and this dealership.
Had a wonderful experience buying a car from Herb
Had a wonderful experience buying a car from Herb Connolly Chevrolet. The sales associate, Lucas, was friendly, knowledgeable, extremely helpful, and did not pressure me at all. He listened to my needs and helped me to get an excellent deal on a Volvo XC90. Hands down the best car-buying experience I’ve had. I would highly recommend Lucas and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, we're happy you found our staff to be so supportive during your experience here at Herb Connolly Chevrolet. Thanks for the recommendation, and have an amazing day!
Got my certified Car Bravo Chevy Tahoe from Peter
Got my certified Car Bravo Chevy Tahoe from Peter Franklin. There was no pressure. I got a great price that cars.com confirmed ahead of time for me. Peter made sure it was the right car for me and the experience could not have been more pleasant. If you want a no pressure experience buying a car go see Peter Franklin at Herb Connolly Chevrolet.
Got my certified Car Bravo Chevy Tahoe from Peter
Got my certified Car Bravo Chevy Tahoe from Peter Franklin. There was no pressure. I got a great price that cars.com confirmed ahead of time for me. Peter made sure it was the right car for me and the experience could not have been more pleasant. If you want a no pressure experience buying a car go see Peter Franklin at Herb Connolly Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was interested in a vehicle.
Was interested in a vehicle. Sent an inquiry. Was advised car was “sold” yet weeks go by and vehicle is still posted for sale.
Was interested in a vehicle.
Was interested in a vehicle. Sent an inquiry. Was advised car was “sold” yet weeks go by and vehicle is still posted for sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Charles - frequently when we sell a vehicle we don't deliver it right away. We can take a deposit on a vehicle on a Monday and not deliver the vehicle until Thursday or Friday. Sorry that you feel we weren't interested in selling you a vehicle but we are. Please contact us at 508.598.3902 if you have any questions.
In always have a great experience when bringing my car in
In always have a great experience when bringing my car in for service. I have purchased a number of cars over the years with Herb Connolly Chevrolet and always have my vehicles serviced there. My Service Tech Aeryn she is helful and knowledgeable. Aeryn keeps you informed and updated your vehicle repair.
In always have a great experience when bringing my car in
In always have a great experience when bringing my car in for service. I have purchased a number of cars over the years with Herb Connolly Chevrolet and always have my vehicles serviced there. My Service Tech Aeryn she is helful and knowledgeable. Aeryn keeps you informed and updated your vehicle repair.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, your satisfaction is important to us, so we want to sincerely thank you for choosing Herb Connolly Chevrolet and we hope to see you again soon!
Knowledgeable and help me find the right vehicle.
Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast!
Knowledgeable and help me find the right vehicle.
Knowledgeable and help me find the right vehicle. Upfront and the process was easy and fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Absolutely shady business practices.
Absolutely shady business practices. They knowingly sold me a 2012 Chevrolet Camaro ZL1 that had a bad rear end, part is discontinued and cost over $5k for the part alone not counting labor. Nasty business operation
Absolutely shady business practices.
Absolutely shady business practices. They knowingly sold me a 2012 Chevrolet Camaro ZL1 that had a bad rear end, part is discontinued and cost over $5k for the part alone not counting labor. Nasty business operation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (508) 598-3940 when you have a chance. Thank you, and we look forward to hearing from you.
Excellent customer service experience!
Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
Excellent customer service experience!
Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Herb Connolly Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
How this dealership is still in business is beyond me.
How this dealership is still in business is beyond me. I had a trade in assessment completed on Cars.Com and it routed me to a response from Herb Connolly Chevrolet. Cars.com stated that the dealer would reach out. They didn't. For my own sanity check I went to the Herb Connolly Chevrolet website and completed the "Value your Trade" link which given the same specs and details got them to make an offer on the same exact vehicle for 5K less than from cars.com. So I would strongly recommend people shop around and make sure they aren't taken advantage of.
How this dealership is still in business is beyond me.
How this dealership is still in business is beyond me. I had a trade in assessment completed on Cars.Com and it routed me to a response from Herb Connolly Chevrolet. Cars.com stated that the dealer would reach out. They didn't. For my own sanity check I went to the Herb Connolly Chevrolet website and completed the "Value your Trade" link which given the same specs and details got them to make an offer on the same exact vehicle for 5K less than from cars.com. So I would strongly recommend people shop around and make sure they aren't taken advantage of.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
johnpalan - we tried to reach out to you multiple times via phone and email. We could never get ahold of you and don't understand why you gave us a 1 star review. We partner with cars.com and guarantee the cars.com trade in assessments as long as the condition of the vehicle is accurate.