Reviews
We bought a used Sienna.
We bought a used Sienna. The car was in good shape and the salesman was nice. It took over a week to get the paperwork sorted with our insurance company- they kept saying they never received the paperwork from our insurance company (who had sent it multiple ways). We also had to purchase our own floor mats- they wouldn't include them in the purchase. When I went in with the financing guy he said that we would pay the car off sooner by signing up for AutoPay Plus. He said that by doing weekly payments we would essentially decrease our interest rate by 2 points. AutoPay had been deducting money from my account weekly for a total of $600 last month, but only paid the bank $534. When I called they said they didn't know we were making extra payment. I said it's all over my account on your website how much you're taking out of my account. I closed my AutoPay account and will just pay the bank directly, like all of my other bills
We bought a used Sienna.
We bought a used Sienna. The car was in good shape and the salesman was nice. It took over a week to get the paperwork sorted with our insurance company- they kept saying they never received the paperwork from our insurance company (who had sent it multiple ways). We also had to purchase our own floor mats- they wouldn't include them in the purchase. When I went in with the financing guy he said that we would pay the car off sooner by signing up for AutoPay Plus. He said that by doing weekly payments we would essentially decrease our interest rate by 2 points. AutoPay had been deducting money from my account weekly for a total of $600 last month, but only paid the bank $534. When I called they said they didn't know we were making extra payment. I said it's all over my account on your website how much you're taking out of my account. I closed my AutoPay account and will just pay the bank directly, like all of my other bills
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a certified pre owned rav4 from Mike
I recently purchased a certified pre owned rav4 from Mike G at Woburn Toyota. Mike did a great job of going over all the options and made sure I got the best deal possible.
I recently purchased a certified pre owned rav4 from Mike
I recently purchased a certified pre owned rav4 from Mike G at Woburn Toyota. Mike did a great job of going over all the options and made sure I got the best deal possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing about your experience with Woburn Toyota. We appreciate your business and hope to see you again soon!
Gavin Russo treated me very well and gave me a great deal
Gavin Russo treated me very well and gave me a great deal on a new corolla.
Gavin Russo treated me very well and gave me a great deal
Gavin Russo treated me very well and gave me a great deal on a new corolla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
I worked with Maged on a Toyota Land Cruiser 1958 and he
I worked with Maged on a Toyota Land Cruiser 1958 and he was a pleasure to deal with. Great communication and customer service
I worked with Maged on a Toyota Land Cruiser 1958 and he
I worked with Maged on a Toyota Land Cruiser 1958 and he was a pleasure to deal with. Great communication and customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Woburn Toyota. We look forward to having you as one of our valued customers for many more years to come!
We purchased a new rav4 and Michael G was our
We purchased a new rav4 and Michael G was our salesperson. He did a great job at finding the perfect car for us and we were able to take it home that day!
We purchased a new rav4 and Michael G was our
We purchased a new rav4 and Michael G was our salesperson. He did a great job at finding the perfect car for us and we were able to take it home that day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I would like to than Ema, and Ryan Hogan in the Service
I would like to than Ema, and Ryan Hogan in the Service Department for their efficient and courteous service.
I would like to than Ema, and Ryan Hogan in the Service
I would like to than Ema, and Ryan Hogan in the Service Department for their efficient and courteous service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Ema, Ryan, and our service team. We're glad to hear we delivered such a great experience!
Alex was very helpful, gave us a great deal and found us
Alex was very helpful, gave us a great deal and found us the perfect car. Thank you Alex!!!
Alex was very helpful, gave us a great deal and found us
Alex was very helpful, gave us a great deal and found us the perfect car. Thank you Alex!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Kim, for sharing about your experience with Alex here at Woburn Toyota. We appreciate your business and hope to see you again soon!
Our Sales person Alex and finance manager Hank Ung were
Our Sales person Alex and finance manager Hank Ung were outstanding. They were courteous, professional, thorough and competent explaining everything clearly and executed the purchase experience flawlessly. I am very happy with Woburn Toyota and would definitely recommend it to friends and family. We traded our old Toyota Sienna which was also purchased here, so we are repeat customers. Thank you for providing excellent service!
Our Sales person Alex and finance manager Hank Ung were
Our Sales person Alex and finance manager Hank Ung were outstanding. They were courteous, professional, thorough and competent explaining everything clearly and executed the purchase experience flawlessly. I am very happy with Woburn Toyota and would definitely recommend it to friends and family. We traded our old Toyota Sienna which was also purchased here, so we are repeat customers. Thank you for providing excellent service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Alex was very hepful in finding the car for me, thank you
Alex was very hepful in finding the car for me, thank you Alex and Woburn Toyota.
Alex was very hepful in finding the car for me, thank you
Alex was very hepful in finding the car for me, thank you Alex and Woburn Toyota.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Keith! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Woburn Toyota!
Raphael was great!
Raphael was great! He assisted me in getting a great truck without any sales pressure. He will be my first call next time I am shopping.
Raphael was great!
Raphael was great! He assisted me in getting a great truck without any sales pressure. He will be my first call next time I am shopping.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Derek, Thanks for your feedback on your recent visit to Woburn Toyota. It's great to hear that Raphael and our team were able to assist you and that you had such a positive experience.