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Woburn Toyota

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:00 AM - 7:00 PM

Woburn Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

6:00 AM - 7:00 PM

Tuesday

6:00 AM - 7:00 PM

Wednesday

6:00 AM - 7:00 PM

Thursday

6:00 AM - 7:00 PM

Friday

6:00 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2003

Woburn Toyota is a family owned dealership located at the crossroads of routes I93 & I95. We have served the greater Bos

...

ton area for over 40 years by offering the highest quality new and pre-owned vehicles and by having the finest service department in Massachusetts.Woburn Toyota is part of the Albrecht Motor Group, which offers new Toyotas, Jaguars, Scions, Nissans, Infinities and high quality pre-owned vehicles. Our sales team is always ready to help you find your next vehicle at a great price and our parts and service departments are staffed by highly trained technicians who can help you keep your vehicle running like new.

"Get Respect at Albrecht"

Service

Detailing

$149.95 and up*

Brake Replacement

$299.95 and up*

Battery Service

$49.95 and up*

Transmission Service

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
2315 lifetime reviews. Includes reviews of Woburn Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 22, 2020

    Probably one of the busiest dealership in greater Boston. Came here after searching and pricing a Rav4 thru their e/online web site. Well on arrival I... was told car I priced was no longer in inventory. Disappointed and ready to walk out, I was made at ease by salesman Julio Bencid and sales manager John Moraites. They calmed me down and went above and beyond searching for my selected car. It was found snow bound in their storage lot. Well things worked out great, was gifted with a better than expected sales price and purchased the exact car I wanted. I'm a hard person to please, but cant say enough about how happy I am. John Moraites and his salesman Julio Bencid deserve recognition for outstanding work and professionalism.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for the great review! We're glad to hear Julio and John have gone above and beyond in assisting you with your vehicle needs. We tr...uly appreciate your business and hope to see you again soon!


    Worked with:
    John Moraites

    Sales Manager

    (4.7) 79 reviews

  • 5.0 out of 5
    January 20, 2020

    just want to say how happy i am with my recent purchase! I was very hesitant to buy my first new car but after speaking to sales manager wally Sabet ,... my mind was made up! Not only did wally treat me with the utmost respect but he was personable and talked me through the process and was willing to listen to my need and budget.... It was painless and i feel he gave me a great and very fair deal! I highly recommend Woburn Toyota and thank you again wally Sabet . I am one very happy customer!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We'r...e glad to hear Wally went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new ride, and we are looking forward to taking care of any of your auto needs for years to come!


    Worked with:
    Wally Sabet

    Sales Manager

    (4.2) 52 reviews

  • August 25, 2018

    This was my first lease and going into it I was super nervous. However my sales rep was absolutely helpful and very informative about everything. I told... him exactly what I was looking for and he listened! Which I really appreciated. I 100% satisfied with my purchase and would recommend a friend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you DC for the positive feedback. We love to hear such stores of great customer service. We appreciate and thank you for your business.


    Worked with:
    Ernest Memminger

    Sales Consultant

    (5.0) 58 reviews

  • 5.0 out of 5
    January 20, 2020

    Went to the dealership with my friend to help her get a car, the sales representative Lurgy Ramos was very helpful. She answered every questions we had... fully also made sure we got a great deal than I could have negotiated. I really liked my experience and would be back to get my own car through Lurgy definitely.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your great feedback! Let us know if we can do anything else for you or your friend. We are always here to help and we wish your friend cong...ratulations!

  • 5.0 out of 5
    January 12, 2020

    Had a great experience at Woburn Toyota. Kal took excellent care of me. Answered all my questions, showed me cars in a timely manner, and also was patient... and flexible with the financial side. I will go back again. (And the facilities are top-notch.)

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Kai. We a...ppreciate the positive feedback, and We are looking forward to seeing you in the future!

  • 5.0 out of 5
    January 11, 2020

    Definitely a great experience. That's not always easy to say when buying a car at a dealership. I was lucky enough to get matched up with Chris. During... the entire visit, Chris was working hard to make sure I was getting exactly what I was looking for. Not pushy, not trying to steer me. We focused on my needs/wants and got into my car!! I'll definitely be back!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris is going to enjoy knowing that you are happy with your experience. Congratulations on finding the exact vehicle to meet your wants and needs. We... look forward to seeing you again.


    Worked with:
    Chris Ojatabu

    Sales Consultant

    (4.9) 15 reviews

  • 5.0 out of 5
    January 9, 2020

    We had an incredible experience! Most caring, family oriented, and accommodating staff! Huge and special thank you Kal for car selection and Reidar for... financing. You are both amazing! Created such a comfortable, warm, family atmosphere, while bestowing expertise and knowledge that had us confident with our purchase and smiling in excitement! It’s a rarity when car shopping can be completed on one stop, and with delight! Thank you so much Kal and Reidar for making our day awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review! We are so glad to know that Kal and Reidar made you feel so comfortable and we can't wait to share your kind words... with them. You're so welcome; please come back at any time.


    Worked with:
    Reidar Davies

    Chief Operating Officer

    (5.0) 14 reviews

  • 5.0 out of 5
    January 7, 2020

    Woburn Toyota service department Vincent Reeves is exceptionally great! Every time I went to service my highlander, Vincent has always put in great extraordinary... efforts to get things done under tight time constraints. He was THE difference maker in coordinating working crews in person; solve difficult problems to make sure the complex service items were done timely and with the highest quality! Base on last 3 years' observation, I can see that He is truly friendly, knowledgeable and thoughtful, and truly wanted to help make a big difference for every customer. He gave me and others the great reason to come back all the time and feel confident that we will receive the best service experiences in the country! Thank you Vincent!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Jack, thank you so much for the wonderful feedback with Vincent! We can't wait to share your compliments with him and our team. It was a pleasure w...orking with you. We're here anytime you need help!

  • 5.0 out of 5
    January 7, 2020

    Sales manager Wally Sabet provided the best customer experiences throughout my purchase experience and when I came back for after purchase service experiences!... He is the best professional with attention to fine details, taking care of my specific needs, making me a very loyal customer to Woburn toyota! His service is truly great that I am recommending him to all my friends!! He is such a great asset for Woburn toyota, and he sets a model high standard for the industry!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Jack! We're so glad to know that Wally's outstanding service made such a positive impression on you. We appreciate you...r recommendation; please come back at any time.


    Worked with:
    Wally Sabet

    Sales Manager

    (4.2) 52 reviews

  • 1.0 out of 5
    January 6, 2020

    Worst service I have ever encountered, young women beware...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I want to apologize for my staff showing you a preowned car without a title. What happens sometimes is people finance their cars and when they trade t...hem in we pay off the bank the customer finances their vehicle with then we have to wait for that bank to mail us the title. Most times we receive the title 7-10 days after paying off the bank. In regards to the interest rate we use a store average rate to estimate monthly payments, we do this because we use multiple banks and each bank has different interest rates for different cars, loan to value, and length of the finance term. When you meet with a finance manager he will determine our most aggressive rate based on multiple different criteria. One of the banks we are actually an approved dealer for is, in fact, Bank of America so if Bank of America quoted you 3.39 then that's exactly what your rate would have been unless one of our other banks offered a lower rate which we would have passed on to you. Regarding your refund, it was being handled first thing this morning. We opened at 9:00 am and we had confirmation of your refund sent to your email Kelly.bither@gmail.com at 12:21 pm and 6 minutes later you replied back saying thank you. We also called you and your mother multiple times to relay to you the refund had been processed. I apologize you feel we were trying to take advantage in some way however that wasn't our intention at all. We processed and sent a confirmation of your refund 3 hours and 21 minutes after we opened the very next day after you left your deposit. We never had any intention of not refunding your deposit because we don't want to ruin our credibility over something like this. The fact that you are a young professional woman is great and we want to do business with all people that choose to buy or service a vehicle with Woburn Toyota.Thank You,Ken ConnorGeneral ManagerP:781-404-6348


    Worked with:
    Wally Sabet

    Sales Manager

    (4.2) 52 reviews

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