Reviews
The store has excellent and very efficient service, the
The store has excellent and very efficient service, the reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is working very well, however when I got home I noticed the lack of many clips in the lower part of my bumper and even in the internal part, nothing that will affect the efficiency of the car but for such a reputable store could be more careful with the customer's car, when looking inside the front grille for the new capacitor the wire that connected to it and went inside the car was loose, it was not nailed in the proper places for support, I needed to take a branch to fit the wire in the supports and finally a rubber apparently side protection inside the front grille of the car is also now loose, and it was not like that before.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Cleo, it's disappointing to hear that your service did not meet our standards. We strive to be thorough and detail-oriented and we will review this feedback with our team to ensure it doesn't happen again. Please contact us directly if you would like to continue this discussion. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com
There treats me with courtesy and respect Very
There treats me with courtesy and respect Very professional my service is amazing and extremely well done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annmarie, thank you for your business and kind feedback about our team! We look forward to welcoming you back to Herb Chambers Honda of Burlington.
Excellent service and top notch communication.
Excellent service and top notch communication. Easy to schedule. Work done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the Herb Chambers Honda of Burlington team! We appreciate your business and hope to see you again next time!
Jeffrey is friendly and gives his undivided attention to
Jeffrey is friendly and gives his undivided attention to the customer. He explains clearly the work to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
akdevaney, we're delighted to hear that Jeffrey provided you with attentive and clear service at Herb Chambers Honda of Burlington. Thanks for sharing your experience!
Ashley helped tremendously a few times recently for the
Ashley helped tremendously a few times recently for the same issue. Ashley is courteous and a teamplayer with other service advisors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
akdevaney, we're delighted to hear that Ashley provided you with such helpful and courteous service at Herb Chambers Honda of Burlington. Thank you for sharing your experience!
Always friendly service.
Always friendly service. Excellent experience with Jeffry for the first time. Miss Chris Glen whom we had for many years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cam, we're delighted to hear you had an excellent experience with Jeffry at Herb Chambers Honda of Burlington. We'll make sure your kind words reach him and understand how much Chris is missed!
Sergio is the reason I shopped at Honda of Burlington.
Sergio is the reason I shopped at Honda of Burlington. He is comforting in his approach and keeps you confident that you have a person you are dealing with that has YOUR back. He is extremely knowledgeable in the vehicles and is there for you 24/7 , even in his off hours. He introduced me to his team at Honda and I am just as impressed with their attention to me and my new vehicle. Sergio is one of a kind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, we're delighted to hear that Sergio and the team at Herb Chambers Honda of Burlington made such a positive impression on you. It's great knowing they provided attentive service and support throughout your experience. Enjoy your new vehicle!
The service on my 2020 passport was excellent.
The service on my 2020 passport was excellent. All work was done on time. The car was Wash and vacuumed and all services were explained. Ashly was very attentive and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ashly and our team at Herb Chambers Honda of Burlington provided excellent service for your 2020 Honda Passport. It's great to know everything was completed on time, with a wash and vacuum included! Thank you for sharing your experience with us! Safe travels!
This was the second lease we’ve signed with Lee.
This was the second lease we’ve signed with Lee. And the 5th vehicle we’ve gotten from Honda of Burlington. Lee is very knowledgeable and works super hard for his customers. We trust him to do the very best he can for us. Additionally, Chris in the service department has the same type of work ethic and that keeps us return for their customer service. Personal connections, great cars and great service keeps us returning to Honda of Burlington. I’d definitely recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Susan, thank you for your continued trust in Lee and the team at Herb Chambers Honda of Burlington! We're delighted to hear about your positive experiences with both sales and service. We appreciate your recommendation and look forward to seeing you at your next visit!
Only problem I have is coupons from dealership ALWAYS
Only problem I have is coupons from dealership ALWAYS arrive after having service just got my coupons in mail already paid full price
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us at Herb Chambers Honda of Burlington. Your satisfaction is important to us, and we look forward to improving this process moving forward!