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Herb Chambers Honda of Burlington

(3,686 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(3,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda of Burlington from DealerRater.

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Overall, great customer service, very professional , and

Overall, great customer service, very professional , and did an excellent job in explaining the repair process through a video. The technician called me promptly and put my mind st ease about my car issue. I would definitely recommend a friend or family to Herb Chambers Honda in Burlington.

Overall, great customer service, very professional , and

Overall, great customer service, very professional , and did an excellent job in explaining the repair process through a video. The technician called me promptly and put my mind st ease about my car issue. I would definitely recommend a friend or family to Herb Chambers Honda in Burlington.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Primerose Chatelain. We're thrilled to hear that you found our customer service great and appreciated the video explanation of the repair process. Your trust means a lot to us, and we look forward to providing you with reliable support in the future.

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Lee Diamond has been our wonderful Honda Rep for many

Lee Diamond has been our wonderful Honda Rep for many years. We trust him implicitly, as he is ethical, trustworthy, and SO kind. Time & time again, Lee has proven to be such a Godsend, whom we now consider a family friend. We are so grateful for his support & guidance, esp. through a recent experience, and know we can always count on him to have our backs. We have never experienced such unwavering trust and appreciation for anyone in this industry as we have for Lee, a dear, fine gentleman.

Lee Diamond has been our wonderful Honda Rep for many

Lee Diamond has been our wonderful Honda Rep for many years. We trust him implicitly, as he is ethical, trustworthy, and SO kind. Time & time again, Lee has proven to be such a Godsend, whom we now consider a family friend. We are so grateful for his support & guidance, esp. through a recent experience, and know we can always count on him to have our backs. We have never experienced such unwavering trust and appreciation for anyone in this industry as we have for Lee, a dear, fine gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words, judioneil2. We are thrilled to hear that Lee has been such a trustworthy and reliable support for you over the years. Your appreciation for his honesty and kindness truly reflects the customer-centric service we strive to provide, and we look forward to continuing to support you in the future.

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Everything was great.

Everything was great. Professional, friendly, courteous. I never have a problem when I go there for service

Everything was great.

Everything was great. Professional, friendly, courteous. I never have a problem when I go there for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate this feedback about our service department! Thank you again for choosing Herb Chambers Honda of Burlington!

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Excellent service experience.

Excellent service experience. Quick, courteous service with a smile. Done right the first time at a fair price!

Excellent service experience.

Excellent service experience. Quick, courteous service with a smile. Done right the first time at a fair price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re delighted to hear our team was quick and courteous. Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience with us.

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Lance was extremely patient throughout the whole sales

Lance was extremely patient throughout the whole sales experience. A professional in every aspect! A wonderful person to deal with and easy to work with

Lance was extremely patient throughout the whole sales

Lance was extremely patient throughout the whole sales experience. A professional in every aspect! A wonderful person to deal with and easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Slash! Thank you so much for this review! We're thrilled that Lance provided such a smooth and professional experience. We hope to work with you again at Herb Chambers Honda of Burlington.

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The mechanics kept me informed about the progress and the

The mechanics kept me informed about the progress and the car with a video shot in the workshop. Very friendly and speedy service.

The mechanics kept me informed about the progress and the

The mechanics kept me informed about the progress and the car with a video shot in the workshop. Very friendly and speedy service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Don! We are delighted that you are so impressed with our team! Thank you for choosing Herb Chambers Honda of Burlington and for sharing your experience with us. We wish you safe travels ahead!

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Incredible staff!

Incredible staff! Chris Jeff and Ashley are awesome. Definitely recommend service there. Oh service manager always good for a funny joke!

Incredible staff!

Incredible staff! Chris Jeff and Ashley are awesome. Definitely recommend service there. Oh service manager always good for a funny joke!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team! We'll pass along your kudos to Chris, Jeff, Ashley, and our service manager. See you next time at Herb Chambers Honda of Burlington!

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My salesman was professional and had my interest as his

My salesman was professional and had my interest as his number one priority I would recommend him to anyone who is looking to buy a car his generosity was exceptional and unique I’m truly honored and grateful to have dealt with and outstanding representative

My salesman was professional and had my interest as his

My salesman was professional and had my interest as his number one priority I would recommend him to anyone who is looking to buy a car his generosity was exceptional and unique I’m truly honored and grateful to have dealt with and outstanding representative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mitchell! It's great to hear that your salesperson prioritized your needs and made the experience exceptional. Thank you for choosing Herb Chambers Honda of Burlington and for recommending our team!

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Fred was very professional, respectful, and transparent.

Fred was very professional, respectful, and transparent. He showed great enthusiasm for the vehicle and took the time to explain how many of the features worked. He worked hard to get us the best deal possible and was very patient with all our questions. He took good care of us and the vehicle, and delivered it as promised with the necessary fixes completed.

Fred was very professional, respectful, and transparent.

Fred was very professional, respectful, and transparent. He showed great enthusiasm for the vehicle and took the time to explain how many of the features worked. He worked hard to get us the best deal possible and was very patient with all our questions. He took good care of us and the vehicle, and delivered it as promised with the necessary fixes completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your fantastic feedback about Fred! We hope you continue to enjoy your new ride, and we hope to see you again at Herb Chambers Honda of Burlington. Safe travels!

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June is the Best!

June is the Best! She took great care of everything for me. I was extremely happy with the service and recommend her to anyone going to Herb Chambers in Burlington. She’s very knowledgeable and will do her best to take care of you!

June is the Best!

June is the Best! She took great care of everything for me. I was extremely happy with the service and recommend her to anyone going to Herb Chambers in Burlington. She’s very knowledgeable and will do her best to take care of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Ishaan, we love to hear that June provided such excellent service! Thank you for choosing Herb Chambers Honda of Burlington and for recommending June. We will be sure to pass along your kind words to her and the rest of the team! Safe travels!

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