Herb Chambers Honda of Burlington

Reviews

Average Ratings

4.8
1136 lifetime reviews. Includes reviews of Herb Chambers Honda of Burlington from DealerRater.com
  • Honda CRV purchased from Herb Chambers Burlington

    Since the early/mid '80s we have been buying Hondas from Herb Chambers in Burlington. For many years we bought 2 cars every 2 years or so from Bob...

    Dealer Response

    Thank you so much! We're thrilled to hear that your experience with our team has been so enjoyable. That's exactly the kind of service that we str...


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    Since the early/mid '80s we have been buying Hondas from Herb Chambers in Burlington. For many years we bought 2 cars every 2 years or so from Bob Dame and later years as we aged single purchases 1 car at a timefrom Sergio. We go back to your facility even though we have to travel a moderate distance for sales and service because we hold your facility in high esteem because of the honesty and professionalism of your representatives. We recognize that purchasing a car is a major expense. We trust your representatives instinctively. This is the highest praise we can offer to anyone.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much! We're thrilled to hear that your experience with our team has been so enjoyable. That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Gerry Salois, General Manager


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  • Car Serviced

    For the last 2 years I have been taking my car to get serviced at Herb Chambers Honda in Burlington and have received great service. The people as...


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    For the last 2 years I have been taking my car to get serviced at Herb Chambers Honda in Burlington and have received great service. The people assisting you at the car service department have always been friendly and efficient, especially Chris. I would refer them to friends and family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Always a good experience

    Excellent in all respects. This review to longer to complete than my service. Not good!


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    Excellent in all respects. This review to longer to complete than my service. Not good!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car service

    I am very happy with the service, the Technician is very polite and efficient. My car is ready for the winter, and thank you .

    Dealer Response

    Thank you for sharing this terrific feedback, Shang Chao Liu! We appreciate your business and look forward to the opportunity to serve your automo...


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    I am very happy with the service, the Technician is very polite and efficient. My car is ready for the winter, and thank you .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing this terrific feedback, Shang Chao Liu! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager


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  • Needed quick oil change

    I needed a quick oil change and need my car back quickly. As always, the service folks were responsive, friendly and had my car back to me in a t...

    Dealer Response

    Thank you, Tony, for your business and for choosing Herb Chambers Honda of Burlington for your automotive needs! Best, Gerry Salois, General Manager


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    I needed a quick oil change and need my car back quickly. As always, the service folks were responsive, friendly and had my car back to me in a timely fashion so I could pick up my grandson on time. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Tony, for your business and for choosing Herb Chambers Honda of Burlington for your automotive needs! Best, Gerry Salois, General Manager


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  • owner of a new Fit

    Our dealer, Lance Fisher, is the antithesis of the "sleazy car salesman". He could not have been more pleasant, helpful and low keyed. He even ...

    Dealer Response

    Thank you, Joann, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hea...


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    Our dealer, Lance Fisher, is the antithesis of the "sleazy car salesman". He could not have been more pleasant, helpful and low keyed. He even came in on his day off to make sure I was properly cared for when I went in to pick up my car. On that day he went through the operation of my new Fit in terms that even I, the most untechnical person in the world, could understand. I would recommend your dealership and Lance to any friend who was interested in a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Joann, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hear that Lance proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager


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  • Perfect
    October 5, 2017

    Everything was done professionally. Extremely satisfied with the sales process. Car was ready on time and was in perfect condition. This is my sec...

    Herb Chambers Honda of Burlington

    Thank you for sharing your feedback with us! I'm so pleased to hear that Robbie and Khalid were great to work with, and earned your 5-Star rating....


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    Everything was done professionally. Extremely satisfied with the sales process. Car was ready on time and was in perfect condition. This is my second lease with Herb Chambers HONDA and would recommend this dealership to anyone.

    Does recommend this dealer
    Herb Chambers Honda of Burlington

    Thank you for sharing your feedback with us! I'm so pleased to hear that Robbie and Khalid were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Gerry Salois, General Manager


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  • Great dealership!
    October 4, 2017

    Our salesman Lance was great. Explained all the features in the new CRV we bought. He spent as much time as necessary to make sure we were OK with...

    Herb Chambers Honda of Burlington

    Thank you, Mike, for your post. I'm so happy to know that you enjoyed working with our crew! We appreciate your continued business and we hope to ...


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    Our salesman Lance was great. Explained all the features in the new CRV we bought. He spent as much time as necessary to make sure we were OK with everything. He was pleasant, and we never felt rushed. The entire experience was terrific. I highly recommend Herb Chambers of Burlington. In fact this is the 15th Honda I have bought from this location. I wouldn't go anywhere else for a vehicle! Mike from Burlington, MA

    Does recommend this dealer
    Herb Chambers Honda of Burlington

    Thank you, Mike, for your post. I'm so happy to know that you enjoyed working with our crew! We appreciate your continued business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Gerry Salois, General Manager


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  • My recent purchase

    Both Michael and Brett were a pleasure to work with. Brett also took extra time to show me operation of the car and to help me transfer stuff fro...

    Dealer Response

    Many thanks, Emily, for this terrific feedback! I'm delighted to learn that you enjoyed working with Michael and Brett. Please don't hesitate to r...


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    Both Michael and Brett were a pleasure to work with. Brett also took extra time to show me operation of the car and to help me transfer stuff from old car to new car. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Many thanks, Emily, for this terrific feedback! I'm delighted to learn that you enjoyed working with Michael and Brett. Please don't hesitate to reach out if we can assist you in the future. Best, Gerry Salois, General Manager


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  • Excellent in service and sales.
    September 29, 2017

    Everyone made a very difficult situation easy. I had to part with my much loved Honda Accord. I bought a 2014 Civic which I'm sure I'm going to li...


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    Everyone made a very difficult situation easy. I had to part with my much loved Honda Accord. I bought a 2014 Civic which I'm sure I'm going to live just as much.

    Does recommend this dealer

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