Reviews
Great Service to repair vibration in my 2015 CRV
Chris Glen explained the service steps required to complete this fix and despite the long wait, the service was completed with excellent results.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager
Great Experience
Buying a new car met with Amjad Aslam who was great at finding the right car and plan for me. next met Khalid Saissi who help with finances. With both their help I was able to drive out with a new 2016 Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to know that Amjad and Khalid provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I'm happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager
2 cars and almost 400,000 miles - great service department
2 cars and almost 400,000 miles - great service department. I've been coming here for 10 years. I live over an hour away but coming back because of the quality of the people and the service. Thanks Dan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this terrific review and for your continued business. I'm so glad June and our service crew have been able to assist you with your Honda service needs over the past 10 years. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Gerry Salois, General Manager
review
very professional. I trust that I am getting the appropriate work done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager
Easy and very friendly service
I found the whole experience from beginning to end very easy and a very pleasant experience. The salesman (Robert Kinneen) answered all of my questions and concerns promptly. He explained the whole process in a concise manner and met all of my needs in a timely manner. The dealership made the whole experience very enjoyable overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jeff! It’s a pleasure to read that Robert was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager
Service Review
#4064 Philip Codner was very professional, courteous and helpful. In addition to my oil change request, I had asked for replacement wiper blades. He advised they had been cleaned and it was not necessary to replace them. In addition to saving me that expense, he voluntarily applied a customer coupon which produced an additional savings. As always, we are very satisfied with Herb Chambers Honda service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Elaine! It's wonderful to hear from such a satisfied customer! We're fortunate to have Philip on our team. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager
Super Service
The service provided by Chris Glen and the Service Department continue to be superb. Chris has helped me over the years with excellent service--very responsive and helpful with all issues. BTW, Chris provided the service, but his name is not listed!!!! Sergio provided the information on how to lease a car--which I eventually did do!! Thanks very much Take care George
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Sergio, Chris and our service department. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager
Safety Recall Work
Dropped the vehicle off Sunday evening after booking appointment online earlier in the week. Received a phone call Monday around 12:00Noon the vehicle was ready and could be picked up anytime. This was for Safety Recall notices from Honda. The vehicle was purchased at another dealer but I was extremely pleased with the Chambers experience, and would recommend them to anyone.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Gerry, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! Our service crew continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager
4 tires and an oil cgange
I went into the dealer in a Saturday which I never do thinking it is the busiest day since most people are off for the day. I was in and out in 2hours . John Silva was great he kept me updated throughout my wait so I never felt like I was in limbo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kelly, so much for your feedback on your recent experience with John. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and don't forget the ice cream is back! Best, Gerry Salois, General Manager
sw enineer
i had a wonderful experience taking the shuttle. The driver was extremely helpful. He did his best to bring me to work on time for my meeting. i got the 6 oil change package as recommended by the service people. hope it's a good deal.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Betty, so much for your feedback on your recent experience with our service crew. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and see you for your next oil change! Best, Gerry Salois, General Manager