495 CDJR

4.6
(614 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award View 2 awards
2021 consumer dealer award 2015 consumer dealer award

Inventory

See all 12 vehicles from this dealership.

Reviews

4.6
(614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 CDJR from DealerRater.

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5.0

The advisors are professional and courteous,.

The advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend!

5.0

The advisors are professional and courteous,.

The advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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3.0

I haven't been there in years and no longer have a jeep.

I haven't been there in years and no longer have a jeep. I don't know why I received this request.

3.0

I haven't been there in years and no longer have a jeep.

I haven't been there in years and no longer have a jeep. I don't know why I received this request.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

I really like the service department at 495.

I really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and service that they provide.

5.0

I really like the service department at 495.

I really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and service that they provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Just recently purchased a 2024 Jeep Grand Cherokee hybrid

Just recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined.

5.0

Just recently purchased a 2024 Jeep Grand Cherokee hybrid

Just recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

495 Chrysler Jeep Dodge Ram exceeded expectations as

495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional.

5.0

495 Chrysler Jeep Dodge Ram exceeded expectations as

495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Bobby and Mo were AWESOME.

Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo.

5.0

Bobby and Mo were AWESOME.

Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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4.0

Still waiting for my three year power train warranty info

Still waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle.

4.0

Still waiting for my three year power train warranty info

Still waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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4.0

The service was good and the price of my new jeep was a

The service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty.

4.0

The service was good and the price of my new jeep was a

The service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Went here because after researching what I wanted they

Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at the dealership for about 15 mins at this point red flag #1) not once did anyone greet me or ask if I wanted some help. Ok fine maybe they didn’t notice me, so I went inside, I was greeted by (Kyle?) who was just sitting down never once stood up to greet me or anything (red flag #2). I proceeded to tell him the model I would like to see and test drive, he then finally got up and grabbed the keys and brought the vehicle to the main entrance. He asked if I had any questions (I had none as I did a ton of research already), put a plate on and was on my way. I will say it is nice being able to test drive without a salesman watching everything You do or taking you on a “predetermined route”. No problems with this aspect. Red flag # 3 was when I got back and we started talking about making the deal. I expected and knew my payments were going to be higher as this was a top of the line model. Wasn’t sure if I was going to lease (and take advantage of the massive tax breaks) or just purchase (less discounts). So I had them run the numbers for a lease first (we started with no money down to get a true value) . They came back with an absolutely ludicrous Number (I could have PURCHASED it for significantly less, talking hundreds less a month than they wanted to charge me for a lease), and lacked a lot of rebates I should have had. I knew there was some rebates I didn’t qualify for being from NH so no big deal. When I further asked about it they just told me I didn’t qualify for the rebates and the “price is the price”. Once I realized that something was off I knew it was time to leave and just ended up walking out. I ended up reaching out to another dealer who had the EXACT SAME model (including options and color) and asked them to run the numbers. They called me back within a few minutes and were several hundred dollars cheaper for the lease (just for comparison 495 jeep told me with no money down payment was $1250 this other dealer same deal was under $1000). When asked how there was such a big difference they first told me about all the credits I qualify for, when I said 495 jeep said I didn’t qualify they were confused and surprised and said “I definitely did qualify”. So long story I was prepared to buy a jeep at 495 jeep but they are definitely playing games, I would advise anyone going here to do their due diligence and check other local dealers. If I hadn’t done my research and listened to my gut I would have been well over paying. This other local dealer ended up getting a sale (ended up purchasing it as it made more sense) and they didn’t play games or try to swindle me.

1.0

Went here because after researching what I wanted they

Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at the dealership for about 15 mins at this point red flag #1) not once did anyone greet me or ask if I wanted some help. Ok fine maybe they didn’t notice me, so I went inside, I was greeted by (Kyle?) who was just sitting down never once stood up to greet me or anything (red flag #2). I proceeded to tell him the model I would like to see and test drive, he then finally got up and grabbed the keys and brought the vehicle to the main entrance. He asked if I had any questions (I had none as I did a ton of research already), put a plate on and was on my way. I will say it is nice being able to test drive without a salesman watching everything You do or taking you on a “predetermined route”. No problems with this aspect. Red flag # 3 was when I got back and we started talking about making the deal. I expected and knew my payments were going to be higher as this was a top of the line model. Wasn’t sure if I was going to lease (and take advantage of the massive tax breaks) or just purchase (less discounts). So I had them run the numbers for a lease first (we started with no money down to get a true value) . They came back with an absolutely ludicrous Number (I could have PURCHASED it for significantly less, talking hundreds less a month than they wanted to charge me for a lease), and lacked a lot of rebates I should have had. I knew there was some rebates I didn’t qualify for being from NH so no big deal. When I further asked about it they just told me I didn’t qualify for the rebates and the “price is the price”. Once I realized that something was off I knew it was time to leave and just ended up walking out. I ended up reaching out to another dealer who had the EXACT SAME model (including options and color) and asked them to run the numbers. They called me back within a few minutes and were several hundred dollars cheaper for the lease (just for comparison 495 jeep told me with no money down payment was $1250 this other dealer same deal was under $1000). When asked how there was such a big difference they first told me about all the credits I qualify for, when I said 495 jeep said I didn’t qualify they were confused and surprised and said “I definitely did qualify”. So long story I was prepared to buy a jeep at 495 jeep but they are definitely playing games, I would advise anyone going here to do their due diligence and check other local dealers. If I hadn’t done my research and listened to my gut I would have been well over paying. This other local dealer ended up getting a sale (ended up purchasing it as it made more sense) and they didn’t play games or try to swindle me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Always great service at 495!

Always great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since.

5.0

Always great service at 495!

Always great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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