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I drove past 25 miles in the Boston area past 3 VW dealers to buy my new Jetta TDi wagon at Atamian last spring. They honored my on-line best price, h
ad a snack and entertainment room for my family, minimized any attempt to push low value dealer 'extras', had the car ready, took my very old, high mileage trade with little discussion, transferred plates on got me on my way within an hour.
I had service on my vehicle. When I got home I noticed black grease on my hood. Please have your service people be more conciderate on how they retu
rn customers vehicles to them.
i went there to go and look for a new car . Not one person came over to me or even acknowledged that I was there. I understand that that people get
busy . I waited around for about 25-30minutes for someone to even say “ i will be with as soon as can “ No one even did that. I saw staff sitting at their desks looking like they doing nothing. All I have to say. The company lost 2 sales of cars because I brought someone along with me who was also looking for a new car . I also not refer anyone to this dealer to buy a car by the way I was treated. We went to another Honda dealer and purchased 2 cars and were treated the way you are supposed to be treated when you are looking for cars.
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