Laurel BMW of Westmont

(4.8) 478 reviews

Dealer on Cars.com since November 2000

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.8
478 lifetime reviews.
  • Great experience, excellent followup

    I saw a BMW online that I was interested in, and stopped into the used car building. Luke knew the cars very well as I compared the 5-series and the 3

    ...

    -series, as well as different models within the series. If there was an issue he didn't know, he didn't snow me, he researched it and got the answer. We did multiple test drives and I never felt I was being sold. Mark the manager was involved as the process progressed, and he was as helpful as Luke, He also was just as personable. When I negotiated to purchase, there was calm low pressure give and take that resulted in a deal that I think everybody was happy with, especially me. And when I went to finalize, I got good explanations from the business/finance department, and the manager came in to clarify and resolve an important issue that could have been a sticking point. Even my 'genius', Giselle, was all you'd expect from the delivery group, knowledgeable and enthusiastic. The followup service visit to install and adjust items was just as positive with James. I have to say that this was my best car buying experience, and I've had a few. A great no-pressure visit with a very positive outcome.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Great Experience

    I would definitely recommend Laurel BMW to anyone looking for a car. It was actually my first experience with the AutoNation group and it was a great

    ...

    experience. The buying process was super easy.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • laurel BMW

    They were courteous and had the work done in a timely manner

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

152 lifetime reviews of the Service Department.

  • laurel BMW

    They were courteous and had the work done in a timely manner

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Air bag recall

    Pleasant. They could have another solution for car washing while they are under construction for over a year. It was a selling point.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Wheel Balance

    $109.95

    Tire Rotation

    $65

    Oil, Filter Change

    $79.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 380 Offers on 23 Models

About Our Dealership

Dealer on Cars.com since November 2000

At Laurel BMW of Westmont, we provide a premium customer service. Shop online and reserve a vehicle for up to 48 hours with convenient express checkout. Just another way we deliver a seamless shopping experience from online to in-store. Plus, every 1Price pre-owned vehicle we sell has a 5-day return policy.
Laurel BMW of Westmont
430 E. Ogden Ave. Westmont, IL 60559
New (888) 721-9516
Used (888) 721-6876
Service (888) 722-1923
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