Reviews
Started inquiring via dealership messages and after 5
Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!
Started inquiring via dealership messages and after 5
Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.
Started inquiring via dealership messages and after 5
Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!
Started inquiring via dealership messages and after 5
Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks so much for the warm recommendation of the team here at Laurel BMW of Westmont.
The team and service professional are always warm with
The team and service professional are always warm with their greetings, earnest in attending to my car's needs and respectful of my schedule. Great department and outstanding work as always.
The team and service professional are always warm with
The team and service professional are always warm with their greetings, earnest in attending to my car's needs and respectful of my schedule. Great department and outstanding work as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Staff professional.
Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.
Staff professional.
Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joyce, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Naeem was great to work with.
Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!
Naeem was great to work with.
Naeem was great to work with. He was able to read the room and get right into it without the unpleasant ?sales? verbiage and time wasting drama. Kudos Naeem!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good and attentive service during the car sales process.
Good and attentive service during the car sales process. Available for further questions. Thank you
Good and attentive service during the car sales process.
Good and attentive service during the car sales process. Available for further questions. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I traveled from Michigan to buy used BMW and found some
I traveled from Michigan to buy used BMW and found some missing information which was not disclosed on Line pictures.
I traveled from Michigan to buy used BMW and found some
I traveled from Michigan to buy used BMW and found some missing information which was not disclosed on Line pictures.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Abidfar, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (630) 537-0311. We would appreciate the chance to turn your experience around.
The sales and service personnel are knowable and
The sales and service personnel are knowable and friendly, and were easy to business with.
The sales and service personnel are knowable and
The sales and service personnel are knowable and friendly, and were easy to business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.
Service was timely and excellent.
Service was timely and excellent. The problem that I brought my car for was taken care of.
Service was timely and excellent.
Service was timely and excellent. The problem that I brought my car for was taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sheeja, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent service and the level of attention exceeded my
Excellent service and the level of attention exceeded my expectations. I will definitely continue to bring my car for service at this location.
Excellent service and the level of attention exceeded my
Excellent service and the level of attention exceeded my expectations. I will definitely continue to bring my car for service at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!