Laurel BMW of Westmont

I worked with Shyann and she was very attentive to my questions and concerns. She was knowledgeable in the product, a 2025 BMW X3, and shared with me all the features of the vehicle. Pricing and the process of how the prices are developed at Laurel BMW was explained too. I was very happy with the process and am very much enjoying my BMW X3 :)

The check in, service review and car completion was very vey well executed. I am extremely impressed and satisfied.

I?ve been going to Laurel BMW since I bought my Z3 in 2000 and have had outstanding service since. My service advisor, Jay Buis, has always been behind all my service needs through the years.

Absolutely thrilled with my experience at Laurel BMW of Westmont. I decided to lease a new BMW X3 last week. My BMW Client Advisor Lilly Kolarski was incredibly helpful and attentive to my needs. She went above and beyond to source the perfect car for me. Her communication was top-notch throughout the entire process and she made sure everything was seamless. She is highly knowledgable and professional and she took such a good care of me. I truly appreciate her dedication to finding exactly what I wanted and I`m beyond excited with my new vehicle. Thank you! Highly recommend her and Laurel BMW of Westmont!

Any Dealership as any business is as good as its employees. My service advisor Dean is second to none. He always goes the extra mile to assure everything is explained in detail and makes himself available for follow up questions. Please continue to employ individuals that possess these qualities!

Hi- I had the opportunity to work with Shyann Jones. She was amazing and very responsive to all the question I had regarding the used car. She was very prompt and stayed with me throughout the buying process. Mike from finance was also very helpful in the buying process. The whole dealership experience was awesome and I would buy car from them again. Please ask for Shyann when you are buying car at BMW Westmont.

I (and my family) are long time BMW customers and Laurel BMW is our place to go. We have made some consistent and really good relationships there which keep us coming back for sales and more often service. My most recent visit for my 5 series was more maintenance than repairs, but it was handled efficiently, professionally with an extra eye to go through my car (103,000 miles) to keep me going safely and comfortably until I am ready for the next one

I have been a customer of Laurel for over 30 years and always have received the finest service. I highly recommend. I especially have the highest praise for my service representative, Alexis. She goes above and beyond to make sure I receive the finest treatment.

ZIYAD SALAH my salesman was very nice . This is my 5th car and he is the best ever . I will highly recommend him to my friends and relatives . He is very patient to explain what I need to know in my new car . He is very helpful . Even my brothers that came with me to buy the car highly appreciated him . He is an excellent salesman . I can recommend him to anyone . I was able to buy my car because of him . I like the way he explains very thorough . He didn’t hesitate to answer any questions that I asked even keep on asking . . I can rate him 100 % . Thanks to him .

**Exceptional Out-of-State Buying Experience Thanks to Shyann Jones and Westmont BMW** Purchasing a vehicle from out of state can be a daunting task, but our recent experience with Shyann at Westmont BMW made it incredibly smooth and enjoyable. From the very beginning, Shyann was attentive, responsive, and went out of her way to provide all the information we needed to make an informed decision. She promptly sent detailed photos and videos of the BMW X7 we were interested in and answered every question we had—no matter how big or small—with patience and transparency. Unlike many other dealerships we contacted, where sales reps were hesitant to share even basic information without an in-person visit, Shyann was open and accommodating from the start. She never pressured us and instead focused on making sure we were comfortable and confident in our decision. When it came time to travel to Illinois to finalize the purchase, Shyann had everything arranged. She even coordinated our pickup from the airport, and when we arrived at the dealership, the car was fully detailed, paperwork prepared, and everything ready for us. She took the time to walk us through all the features of the vehicle, and the entire process—from test driving to signing—was efficient and stress-free. Thanks to Shyann Jones and the Westmont BMW team, buying our BMW X7 was a seamless and truly positive experience. We wholeheartedly recommend them to anyone—especially out-of-state buyers—looking for excellent customer service and a hassle-free car buying process. - Jay