Mercedes-Benz of Westmont

Brian Reed as always, went over and above being polite, accommodating and courteous. made sure i was comfortable during my visit, explained the service i was getting to my vehicle. I have been coming to Brian for 25+ years that i have been driving MB cars, simply because of his sincerity and support.

Sylvia is AMAZING! She was knowledgeable, professional, compassionate, patient, and fun to work with when buying my first ever new car. Sylvia welcomed us into her MB family with open arms and is arguably one of the best sales people I have ever come across. Special shout-out to Christina who made the finance process quick and painless and also to Tom... you know why.

I have say the service was ok but that is not what I expect from this brand, At drop off I waited over 10 minutes with being spoken to before someone realized I was standing there. 8 hours later I had to call the dealership to ask if they had completed the oil change. It was "Just going into wash", so I got dropped off. After paying for the service I was told where to wait and that the car would be brought out shortly. After 40 standing outside in the sun on an 80 degree day later the cashier came out with my keys, but no idea where my car was. I valet had to be found to walk the lot searching for my car. Employees did apologize but every single apology was followed up by an excuse or a transfer of blame. The experience was typical of the level of service I would expect from a discount service center. Maybe I'll try there next time.

Great people to work with Especially Mike Moran our salesman

Just had my one-year check up, and it went well. Service people were friendly and professional

Shannon was great! Combined regular service with faulty repairs needed. Loaner was new and helpful during extended service over 4 days.

Paid $500 for services, a seat was reprogrammed and they didn't even wash the car. I got back into it, the passenger seat was moved all the way up, and the cover was off the back box and left on the floor with a couple fuses.

Outstanding service from Valerie at Mercedes Westmont service center when I brought my two cars in. Very helpful, efficient and a delight to work with. Looking forward to working with Valerie again.

Excellent staff and service. Constant updates on my vehicle, and the staff was very professional and helpful. Great experience.

Great Service - representative was very knowledgeable, courteous and communicated well! He provided a Lyft service to drive me home and picked me up the next day when the car was ready.