Reviews
Great experience buying a car at Kelly Jeep with Steve.
Great experience buying a car at Kelly Jeep with Steve. He was informative and helpful without pressuring us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're so glad to hear you had a great experience with Steve and that he made the process informative and pressure-free. We appreciate your business and hope you enjoy your new vehicle from Kelly Jeep!
Super "friendly" until I signed on the line and then he
Super "friendly" until I signed on the line and then he couldn't be bothered. Tossed me the keys without showing me any of the car features or electronic systems. To make matters worse, the dealership made me get my own inspection (theirs was down), and promised to repay me. After 3+ weeks, I'm still hunting them down for this and Enrico has stopped returning my emails. Don't trust the smile....
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to learn about this. Please feel free to reach out to us directly at 781-581-6000 so we can look into this further. Thank you.
Fantastic!
Fantastic! We came in with a lot of questions and we left with the car the same day. We spoke with Enrico…I mean he is the guy! He is gentle,very professional and super helpful even with the insurance. Hands down Enrico is the consultant that every car buyer is looking for ! I highly recommend this place and I definitely recommend to do business with Enrico ! My wife and I are very happy! Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Tommy! We’re thrilled to hear that Enrico made your car-buying experience smooth and enjoyable. We’ll be sure to pass along your kind words to him! It's great to know that both you and your wife are happy with your purchase. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car!
They had the best selection, prices were fair.
They had the best selection, prices were fair. I was very happy with the purchase of my jeep wrangler
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rominator! We're thrilled to hear that you found the perfect Jeep Wrangler and had a great experience with our selection and pricing. Enjoy every mile in your new Jeep, and we’re always here if you need anything!
Great experience at Kelly Jeep with Kevin.
Great experience at Kelly Jeep with Kevin..he was great and helped up with 2 Jeep purchases. Very friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're thrilled to hear you had a wonderful experience working with Kevin and that he was able to assist with not one, but two Jeep purchases! We truly appreciate your kind words and your business — enjoy your new Jeeps!
My car was in the shop for two weeks, during which I
My car was in the shop for two weeks, during which I experienced poor communication and numerous delays. I had to proactively call the dealership for updates, as they rarely reached out to me. I attempted to contact the manager several times, Adam Ragab, but the service department consistently informed me that he was busy or in meetings. They assured me he would return my calls, but he never did. I even sent him an email outlining my concerns, yet he didn’t bother to respond. This lack of accountability likely explains why his service department is so poorly managed under his leadership. The numerous negative reviews from other customers seem to support this conclusion.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to learn about this. Please feel free to reach out to us directly at 781-581-6000 so we can look into this further. Thank you.
I tried reaching out since my check engine light came back on after about a week of driving but Brian Kelly is refusing to service my car because I left an honest review of my experience...
Very friendly and professional.
Very friendly and professional. They work with you and try to understand your situation and needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, John! We're so glad to hear that our team provided you with a friendly and professional experience while working to understand your needs. We appreciate your support and look forward to assisting you again in the future!
Thanks to Kelly Jeep for an excellent buying experience.
Thanks to Kelly Jeep for an excellent buying experience. Manny was a fantastic Sales and Product Consultant, listening closely to my needs and wasting little time before matching me up with the product I desired. He patiently answered all my questions and provided quite a bit of additional detail that helped me make an informed decision. Also kudos to the Sales Manager Cris for understanding my price point and working above and beyond to make the deal happen. He was always positive and respectful, it's wonderful to have a clear communicator in that role with straightforward documentation. Finally, thanks to Larry in the finance office for providing me with reasonable options at close and making what can be a very stressful process relatively simple. In the end I have the vehicle with the specific options I wanted at a reasonable price for all involved. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this with us! We're thrilled to hear that Manny, Cris, and Larry provided outstanding service and made your buying process so smooth and enjoyable. We’re so glad we were able to help you find the perfect vehicle at the right price. Your kind words truly mean a lot to us, and we’re grateful for your trust in Kelly Jeep. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!
very casual and easy-going experience working with our
very casual and easy-going experience working with our salesman Brian, Kayla, Josh and Tim
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, John! We’re so glad to hear that working with Brian, Kayla, Josh, and Tim made your visit casual and easy-going. We strive to make the car buying process as smooth as possible, and it’s great to know our team delivered that for you. We truly appreciate your feedback and hope to continue assisting you with all your future vehicle needs!
Dave was absolutely fantastic to work with!
Dave was absolutely fantastic to work with! Gave honest direction, advice and made the process seamless. He said “it isn’t about making one sale, it’s about partnering with someone to find them what’s best for them.”
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Kelly! We're thrilled to hear that Dave provided honest guidance and made the process seamless for you. He truly embodies our commitment to building lasting relationships and helping our customers find the perfect vehicle. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new ride!