Reviews
Well organized, plenty of staff,very knowledgeable,
Well organized, plenty of staff,very knowledgeable, plenty of amenities, very cognizant of customer's time
Well organized, plenty of staff,very knowledgeable,
Well organized, plenty of staff,very knowledgeable, plenty of amenities, very cognizant of customer's time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always clean and employees are friendly.
Always clean and employees are friendly. The coffee bar is always a good take while you wait. My service rep Nate was personable and efficiently got things done.
Always clean and employees are friendly.
Always clean and employees are friendly. The coffee bar is always a good take while you wait. My service rep Nate was personable and efficiently got things done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The best dealership experience by far.
The best dealership experience by far. I tried other Toyotas – Braintree, Falmouth, and Norwood. However, I drove a new car from Ira of Denver. Transcation was great, and the trade-in was smooth. Highly recommended for friends and relatives!
The best dealership experience by far.
The best dealership experience by far. I tried other Toyotas – Braintree, Falmouth, and Norwood. However, I drove a new car from Ira of Denver. Transcation was great, and the trade-in was smooth. Highly recommended for friends and relatives!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fabiana is exceptional, highly recommend, if you visit
Fabiana is exceptional, highly recommend, if you visit ira toyota Danvers is the best advisor to assist you Excellent service, great attitude, big smile all times
Fabiana is exceptional, highly recommend, if you visit
Fabiana is exceptional, highly recommend, if you visit ira toyota Danvers is the best advisor to assist you Excellent service, great attitude, big smile all times
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Katherine, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Feel free to reach out to us if you need anything. Have a wonderful day.
Service department is both professional and competent.
Service department is both professional and competent. Prices on parts and service are comparable to others
Service department is both professional and competent.
Service department is both professional and competent. Prices on parts and service are comparable to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor Alexander Pendleton is very professional
Service advisor Alexander Pendleton is very professional and trustworthy. I feel his suggestions are with good intentions and I rely on them.
Service advisor Alexander Pendleton is very professional
Service advisor Alexander Pendleton is very professional and trustworthy. I feel his suggestions are with good intentions and I rely on them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in and out on no time, they got me back on the road
I was in and out on no time, they got me back on the road in about 50 minutes I got a tune up and a tire rotation and a 100 point check on everything else
I was in and out on no time, they got me back on the road
I was in and out on no time, they got me back on the road in about 50 minutes I got a tune up and a tire rotation and a 100 point check on everything else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. Until the next time we meet, take care!
Why are you over booking?
Why are you over booking? I spent about 4 hours in the waiting room. Foldable tables would have been nice so I can work better when waiting so long Or maybe install a workout area if you want us to hangout that long waiting atleast it would give us something to do
Why are you over booking?
Why are you over booking? I spent about 4 hours in the waiting room. Foldable tables would have been nice so I can work better when waiting so long Or maybe install a workout area if you want us to hangout that long waiting atleast it would give us something to do
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rick Harper was extremely helpful and sensitive to my car
Rick Harper was extremely helpful and sensitive to my car needs. The mechanic working on my car was very attentive and detailed as well.
Rick Harper was extremely helpful and sensitive to my car
Rick Harper was extremely helpful and sensitive to my car needs. The mechanic working on my car was very attentive and detailed as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HI, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please don't hesitate to reach out!
Dealership fine but service advisor Nate Brungot makes my
Dealership fine but service advisor Nate Brungot makes my rating low. He has no customer service skills. From second one he was an angry bitter person. Needs to go to customer service and anger management . I will never work with Mr Brungot
Dealership fine but service advisor Nate Brungot makes my
Dealership fine but service advisor Nate Brungot makes my rating low. He has no customer service skills. From second one he was an angry bitter person. Needs to go to customer service and anger management . I will never work with Mr Brungot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair